Based on 34 customer reviews Keenstone Corp. is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Keenstone Corp. cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Keenstone Corp.. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Not responsive at all -- non-existing customer service. If you need to return a mattress from them, you need to pressure Walmart to process your return. Don't expect the actual seller to do their job...THUGS
keenstone fake product fake fake!
How sad jajaha I brought a mattress and is been idk a month or so
they sent me four slice toaster and after 3 mo one side wont stay down, Piece of junk. Do not buy from this co.
Worse company i have ever dealt with. Their phones wont allow you to connect to someone, their emails are rude and theres no follow through. And their product sucks!!
If you purchased on Walmart.com please reach out to them under "contact us" on the website, I was able to provide my order number and email under the "chat" function and resolve my return issue. They are aware of the poor customer service and will assist you in getting a refund. As for this company I will never ever purchase anything they sell again. I hope Walmart will see the poor quality they provide and remove them from their website.
Yes I am contacting you because I purchase purchase a air purifier and I didn't also bought a 3-year warranty and I didn't receive any paperwork or I need proof of saying that I bought the three year warranty if you could please contact me back do I have to sign up for what do I have to do thank you
Ordered auto cup holder from Walmart. Will not stay tight. Would not purchase this product. Walmart does not cover warranty. Will not buy again
Company Keenstone is a no response either by email or phone. Disappointing. Zero star company
I order a Air humidifier and you can’t even get a replacement filter for from Walmart so now it doesn’t work with out a new filter so I wasted my money
I wish i never bought this ring light it hasnt worked since the first day. I WANT A REFUND SOME PLEASE CONTACT ME!!
this company is a rip off no answer product is junk no help from walmart and no contact from company.. I would give a ( -5 stars) if it were there stealing our money
shame on walmart.
I ordered scales to be delivered in March. No delivery. Still in transit today. Got an email but no contact information. 0 rating!!!!!!!
I wish I read these reviews before ordering. Ordered a water pic. 11 days later got an email saying it still hasn’t been shipped and the order has been cancelled. Never any communication in between saying there was an issue. Why is Walmart still doing business with them?? What she you could give zero stars!
I can see why Keenstone currently rates a 1.1 out of 5 on consumer ratings. Purchased a mattress from them and had a question. No one responds from e-mail, their VM Mailbox leaves a recording saying "Mailbox is full" and hangs up on you. Are you serious? What a joke? How does Walmart continue to let them be a supplier with this kind of service? Unbelievable....
Please do not order from this fake company! It is a scam. They do not respond to any inquiries, they will not refund your money, they do not send products. I will be reporting to BBB and Attorneys general. Also tried to retrieve my personal banking info to RIP me off even more.
If I could give them 0 stars I would! Ordered a sous vide cooler from them and then I was sent an update that the order is packaged and ready for UPS pickup. That was a week ago and status is still the same. UPS said they have not been made aware the item is ready to ship. Walmart emailed the company and got no response. Walmart is in the process of refunding me my money. DO NOT BUY FROM THIS COMPANY. I hope Walmart removes them from their marketplace. They take your money and do not send the product.
I bought an air purifier on the 18 and shown on ups that my delivery was to be on may 22 at 9 pm well it never came then sat it showed I'd get it on sat may 23 and still nothing and just stays at in Transit so it's lost in transit some how some where. I'm very P.O. about it . I really wanted it they need to get it together and respond when companies get ahold of them
This is the third Chinese company I have tried to find a website to contact with no results. It seems they hide among numerous other company names without ever showing a corporate entity. This being said I purchased many Keenstone RCR123A batteries for security system. The batteries are bulging at positive side. Discoloring (grayish brown). Plastic layer peeling off the negative side. I wanted to alert and complain but unable to find responsible contact. Becoming very skeptical buying from a Chinese company.
they don't sell anything just take money. they said they delivered my order. it never came. trying to get wal-mart or the company to answer is a joke. but wal-mart has to know they are robbing people and still they let them use mal-mart to do so. wal-mart is just as bad as these guys.