Based on 74 customer reviews Jumper Medical Equipment LLC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017.
Jumper Medical Equipment LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Jumper Medical Equipment LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Check your reviews because this seller along with a lot more are not shipping what people are ordering these guys blame the slow mail delays luckily Walmart gave me my money back I don’t know if it’s fake tracking but my package sat in Ontario for four weeks in California for a week now sitting waiting in Grapevine Tex
Do not order from this company...Same problem as everyone else...Never have received shipment. Was originally told that product had been sent on April 21st. (Pulse Oximeter). Package ended up being shipped out on May 16... After 3 emails... They used Pitney Bowes and it arrived in Grapevine ,Texas on May 21....at a Pitney Bowes and still sits...was never passed off to USPS fo delivery here in Dallas..Walmart ended up giving me a refund.....emails received are in broken english with no identity of the person given. A four year old can right a better email..
DO NOT PURCHASE FROM THIS COMPANY!! I placed an order only to have it cancelled a week later. It took forever to get in touch with anybody. Was promised I’d be contacted back, but never was. I placed the order a second time only to have it cancelled again for no reason! Worst shopping experience.
Same problems as others. Paid for and no shipping. It is a shame that Walmart doesn’t step in.
Poor, poor poor customer service. AVOID!
Product shipped 4/23 (false tracking number) from Ontario, California. Same tracking number on Walmart.com shows in Bensonville, IL. Original delivery date of 5/5 - now delayed as of 5/5. I have reached out to Jumper multiple times to refund my money, as it has now been over 1 month. They say it has shipped as of 5/5 but could not provide tracking. Then when I inquired again, they say it was delayed in a queue and has now shipped. Still no tracking information. They take too long to respond. My guess is they do not have the actual product to ship (2 thermometers) and are stealing money at this point. Walmart has been no help of course, as it's a 3rd party. Walmart is essentially allowing this company to steal from its customers. I don't need the product anymore, and I don't need to shop at Walmart either. This is ridiculous. I saw they were on Amazon too, I'll be leaving a review if I can there as well.
This company invents excuses...and says an item has shipped but provides NO tracking info only promises...and more promises.
Why is Walmart not removing them from their sellers???
If there was a rating of zero, that would be more appropriate!
Like so many others, we placed an order for an Infant no touch thermometer. My credit card was charged and the tracking info. states the order is delayed with a last known location in Illinois - May 6. We've reached out to Jumper (Seller/Shipper) as well as Walmart chat the middle of May - with no response/resolution. Today, I reached out via Walmart chat again and I'm told I have a full refund coming in 3-5 business days.....guess we'll see. DO NOT ORDER FROM JUMPER MEDICAL EQUIPMENT! As you can see in the reviews - this is normal business activity for this company. Kick them off your site, Walmart!
This company needs to be shut down. They make delivery promises they can't keep and do not respond to shipment problems. I will never order from them again.
Ordered a thermometer on May 9th , showed it was picked up by a USPS shipping partner on the May 13th. USPS is awaiting the package, and as of today, they still do not have it. I emailed the company yesterday and have not heard back as of now. Judging the previous reviews, I won't be getting an email.
Ordered $87 for a thermometer on April 24 and still haven’t received it . No contact information
no delivery of package not info of where it is no info of who has it. so irresponsible.
I received my fitness tracer. I charged it and it seemed to be working, however the app that is supposed to work with will not work. I downloaded it and I could not get it to enter my settings. It would only sync to my phone. So I basically can't even use this as a watch since I can't change the time. I will not buy from this vendor again. It does not reflect well on Walmart either.
If I could give this less than one star, I would.
Do not purchase from this company!!!!! They process your payment immediately yet never, I repeat NEVER ship your product!!!!
Never shipped item, won't respond.
We’re dealing with a Chinese company according to Amazon guess everything got stuck at the border in Canada still waiting 5 weeks now
I ordered a $80 thermometer and still waiting 5 weeks later looking at reviews from this seller and all sellers on Walmart they all are the same this seller says it’s the usps and fed ex fault mail is sitting more than a month at the same place either all Walmart sellers are crooked or it’s the mail and lack of ways to ship I think Walmart needs to change shipping times if sellers can’t fix usps problems
return my item and didn't get my money back
This seller is just a ripoff artist! Reported damage of the received item within 1 week of getting it and they did NOTHING FOR 5 MONTHS until I reported this fraud to Paypal. Then they demand I ship it back, but it has been 5 MONTHS! I, of course, don't have any packing materials at all and it also has an additional 100 dollars of hardware I put into it from trips to Lowe's JUST TO GET IT TO WORK! But this jerk off wants it shipped back, no partial refund, no discount and he waited 5 MONTHS to tell me that. I know he just did that to get off the hook with Paypal, because he knew I wouldn't ship it back after that amount of time. What a wiener!! Selected one star here, because you have to select something to submit this form, BUT THIS GUY DOES NOT DESERVE ANY RATING AT ALL!!!
Ordered thermometer 4weeks ago thru Walmart hav been delayed tracking said in Ontario now shipped to California still waiting did talk to Walmart rep said mail was delayed at border in Ontario, I live in Texas but now mail is in California don’t buy nothing from these sellers I can’t believe Walmart is letting them sell they are not returning messages and phone number doesn’t work .