Based on 25 customer reviews Joybuy Marketplace(U.S) is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.
Joybuy Marketplace(U.S) cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy Marketplace(U.S). Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Shoddy quality; poor service!
I will never again order anything that comes from this company. Delivery was on time but not what I ordered. I was lucky, I got a refund. To bad they don't have minus stars. they don't even rate a 1.
This customer service is not responding even after emailing my that I could apply for a refunded.
It is difficult to return an item that was never received as the item was lost in transit. I was emailed by your company that I could apply for a refund. However, your company has thus far not refunded my money or shipped me the product.
Ordered 8 shelf dividers but received only 6.
Scam artist, do not buy from them, they will not send what you ordered or just wont send anything at all. Trash company selling trash products. TRASH!
Walmart should end their business with this company. It makes them look worse.
They never shipped the 4 dress covers I paid for. Then I had to go through the headache of dealing with Walmart.com customer service. It took them 5 days before they received approval to refund my money and then they only refunded one item.
Do not order from this company. They advertised a rocker and ottoman on the Walmart website. I unknowingly ordered this item priced at $97.00 with a regular price of $249.00 from the Walmart website. Picture looked great. Walmart sent me tracking information, and when I received an alert that the package was delivered, I immediately went outside to bring the package into the house. It was no where to be found. Later learned, after reading other reviews about Joy Buy America, that this is a common scam they pull. They never delivered the item. We have cameras as proof that no delivery was ever made. Then Joy Buy America claimed it was delivered to the wrong address, but never offered to send out a replacement or even try to find out where it was delivered. This company needs to seriously be pulled from the Walmart website, or Walmart needs to be held accountable for the companies that they allow to sell on their website. Would give them '0' stars if that was even an option.
Same experience as many others. Ordered a glider rocker through Joy by America from the Walmart.com website. Received notification that the item was marked as delivered. I immediately went outside to bring the item into my house, only to find that nothing was delivered. These folks are dragging down Walmart, and my faith in ordering on line. Never received my order after several attempts to contact the company. I hope someone shuts this company down. Very disappointing!
Beware!! this company is crap.... like scammers!! they get NO Rating from me!! I had to put one star or it woundnt send.
all my 3 mop heads did not have the plastic twist to attach it to the mop. both ends only had zip ties. in the picture description it shows that these mop heads come with the plastic dark gray dial to attach it to the mop. They offered me a THIRTY percent refund when i asked only for the replacement heads. I said no thank you, I'd just like them to send ones with the dark plastic twist. They then gave me only a 50% refund. If i could rate 0 out of 5 i would in a heartbeat.
Don't order from them. My order was supposed to be here November 8 and it still says delayed.
I wish that i could leave a zero star. Bought a tripod and the remote doesn't work! I have tried multiple times, sending mails and calling for a replacement but no feedback from them or Walmart. Very terrible customer service.
Wish I could leave less than one star. Ordered an item and it looked NOTHING like the photo. Looks like a five-year painted it. Absolutely horrible!
I am with all the other good people these people should be put in jail
DON'T BUY FROM TTHIS COMPANY !!! THEY SEND FAKE KNOCK OFF PRODUCTS FROM CHINA.
Horrible bad business practices. If I could leave no star rating I would.
I purchased a toy for my great grandsons birthday party. Something he really wanted. My order came in a timely manner. However, what I received was something completely different from what I ordered. I am very disappointed in this company. This kind of false averting should not be allowed. I feel this is a form of stealing, people's money. I wish there was a way for me, to show a picture of what I ordered, and what I received, so other people will not make the same mistake. Buyer beware. These people that do this type of bate and switch scam, should not be able to sale on these sites. I would love to rate, my transaction lower than, one star, if it was possible.
The name of the company is JOYBUY AMERICA, but was purchased through Walmart website. Do not order from this company. However, when I contacted Walmart customer service, I was told they would refund my money.
Selling other brands as a fake product.
Purchase an item from Walmart. It was sold through a Chinese fulfillment company called Joybuy America.
Walmart accepted no responsibility for lost item. Punted to vendor who has done nothing other than have me, the customer do the leg work with the post office.
$15 bucks and Walmart loses a customer. Go figure. Guess Walmart wants Amazon to win again.
THE WORST. Ordered hats. shipped in different pkgs. DO NOT ORDER FROM THEM. Have waited a month for the ones that I rc'd. CRUSHED. Hats are made of cardboard looks like they are sprayed with some type of fiber not sure. POOR QUALITY. all I can say is DO NOT BUY FROM THEM and Walmart and Amazon should take action.
Purchased 2 knit headbands from Joybuy through Walmart. Only one arrived. Filed request for refund and Joybuy continually refused to process my request without sending photos and video of the packaging and photos of the item I received. Which was irrelevant to not receiving an item. How does sending a photo of a received item and it’s packaging have anything to do about an item not received. I contacted Walmart 3 times to complain and Walmart finally issued me a refund. Joybuy as of today is still refusing to process my refund. Do not shop at this store. I would give no stars if possible.