Based on 346 customer reviews Joybuy is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.

Joybuy cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I bought my son a Goku Black figure from JoyBuy on Walmart. It was supposed to come yesterday but it didn’t my son was waiting for almost a month now just to find out that it was tiny as crap. Never buying from joybuy again

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This company is an absolute scam. I ordered a ring set from them which I guess I should have been smart enough to know you can't get something like that that cheap but hey we all go for a deal I've waited over two weeks finally got mad started raising Cane with them they refunded my money because they don't have what they said they had and I had to pretty much get ugly as crap to get my money but it really makes me mad as crap these people don't have something Walmart knows this crap but yet since it's customers to them I don't think they're the only ones that are scamming I think Walmart's with it. Please watch your backs boys and girls do not get anything from Joy by and do not order from Walmart because there you are fully aware of what is going on

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NEVER order from the Walmart website from the seller Joy Buy America. They claimed they delivered my order, but they did not. We had cameras as proof that no delivery was made. Then they said they delivered to the wrong address, but could provide no tracking. This is a scam, offering low prices to get your money, and they either do not ship the product or ship an alternative item that you did not order. Unfortunately they are dragging Walmart down with their terrible service (or lack of), and reviews.

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I ordered a microphone and received a piece of plastic. The package had all the tracking numbers corresponding to the item bought and shipped from walmart.com. Do not purchase a thing from this fake website they are crooks from china...

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Joybuy took my money and sent me the wrong size sneakers I ordered size 5 they sent me 3 1/2 I contacted Walmart.Com and they contacted Joybuy in return Joybuy never would answer my emails and I called Walmart.Com to get a refund NEVER BUY ANYTHING FROM JOYBUY NEVER

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I was supposed to had received my package yesterday and it said it was delivered but I didn't get it. Walmart sent an email to this company haven't heard from this company. I will never buy from this company or Walmart online again. Now I have to go find what I had ordered and paid for somewhere else . Companies need to do their jobs .

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Joybuy claimed I bought a man's XL 3 piece suit for $326.00 and that it had been delivered. Men suits don't come in M,L, or XL. And I never ordered this. I have a son 6ft 3inch and a 50 yr old son 6ft and 5inch 275lbs. Grandsons under 11yrs old. They lied!!!!! There never was a suit!!

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Out and out fraud. Walmart should remove these people from the online market. I ordered Scott rapid dissolve toilet paper. A USPS tracking number was assigned. I received a message that the package was delivered. I checked everywhere but this very large box was nowhere to be found. Called the PO. They confirmed that the "package" was delivered and placed in my mailbox. Really? This 20 x 20 box was in my mailbox? What JoyBoy did was send an envelope with a card inside talking about COVID but used the same tracking number that was assigned to the toilet tissue that was ordered. So they were able to collect the money (around 60$) without ever sending the package and made it look as though the package had been delivered! What a bunch of thieves. I wrote to the AG in both California (where the fake delivery was issued) and Florida (where the fake delivery was made). If Walmart doesn't want to do something about these thieves then maybe law enforcement can. These people are scammers and should be jailed.

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I ordered a life vac off Walmart.com and it clearly was the brand life vac on advertisement. It came after a few weeks looks just like the brand but not the same packaging or instruction manual. It is off brand. It was sent from joybuy. False advertisement! Walmart refunded my money and reported it. I hope they quit using them.

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Beware! I ordered a Squat-potty stool & received a very cheap pair of house shoes instead. Not a trustworthy seller!!

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NO NO NO !!! A THOUSAND TIMES NO !!! DON'T DO IT !!! THIS COMPANY NEEDS TO BE PULLED FROM THE SALES MARKET

PERMANENTLY!!! HOW WALMART COULD EVEN ALLOW THE NAME "WALMART" BE ASSOCIATED WITH SUCH A DISHONEST OPERATION AS JOYBUY IS ABSOLUTELY A FAR CRY FROM THE TYPE OF IMAGE WALMART STARTED OUT WITH !

"BEWARE OF THE WOLF WEARING SHEEPS CLOTHING"

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I will never buy from them again sent wrong size and won’t respond

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If I could find the -5 star rating that what this JoyBuy place would get...why Walmart does business with them I will never know....but being an employee I will have to inquire..so you really have to give a one star rating to even send this...

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I placed an order through Walmart from Joy buy on Dec 4th. The item was suppose to arrive Dec 14. The day it was suppose to arrive it then showed delayed. The item hasn’t moved since Dec 6. I have called and messaged and only get a message saying the item has shipped. This is a Christmas gift that isn’t going to arrive. The item can’t be tracked. It states a label has been created but not shipped. DO NOT order through this company I think it is a scam!

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Counterfeiters! This Chinese company sells counterfeits and Walmart couldn't care less! Maybe it's time we all go to the the media!!!

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Pathetic company! Took 16 days to ship my order. Marked shipped but never did until 13 days later.

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The seller is not honest, I am really disappointed!

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LOS PEORES VENDEDORES, LE PONEN UN PRECIO A LOS PRODUCTOS Y DESPUÉS TE DICEN QUE NO ESTÁ DISPONIBLE, NO SIRVEN

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Still ship my parcel out, and never reply my messages. Terrible service, terrible guys.

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I have made multi-le purchases from Joybuy and would block all their products if I could. The quality is not as pictured. The sizing is too small for clothes. Everything has to be returned or reshipped. Walmart should do a better job of screening it’s sellers and give consumers the option to block certain sellers. Joybuy’s poor quality reflects on Wal,\marts quality.

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