Based on 138 customer reviews Joybuy is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018.
Joybuy contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
A rating of ONE STAR is way too much. I have bought over one hundred items on the internet. no one else has even come close to the ineptness of these shisters. Joybuy is no joy. Anyone thinking about dealing with these gangsters better think again and save yourself the trouble. I bought from them through walmart. I called walmart customer service and complained about joybuy. Probably wont do any good. Been almost a month with no resolution. Read the other reviews. BUYER BEWARE, you have been warned.
I was about to order from this company, thank the lord I read the reviews. ✌
They suck. That's why they have 1 star. One would think Walmart would choose their partners more wisely. They take THREE WEEKS to get a label. Then they lose it. Then Walmart gives you a refund. Next time you see something on the Walmart website, just skip it. It isn't coming.
I wish I had read the Joybuy ratings (1's) before ordering the Willstar Inflatable Stress Punching Tower Bag sold by Joybuy for WMT.COM on 2/15. It is supposedly being shipped by PNEUMATEK, LLC and might(?) arrive 3/4 or 3/5? Had I read the lousy ratings on Joybuy I would have looked for a better Walmart seller. I no longer want this item. I spend around $1,300 per month at WMT.COM (for around the last 8 years) and may consider quitting WMT for better companies (E.G. Target, Staples, L.L. Bean, etc.). I will NEVER even look at anything for sale by Joybuy, again. I'll be tossing out this garbage if it arrives - no loss. (I'd give them a zero star if I could. They should have one in their star rating system!!
I ordered an item through Walmart website. The delivery date was given to me AFTER purchasing and the delivery date was too long so I immediately started the cancel process...got an email from Walmart website that someone would get back to me in 48 hours. Instead I got a confirmation my order was shipped. I selected the refund option and had to select fed ex option and the terms were they would give me a label via Q code when I go to ship the item which won’t be here for me to return for a month...where is the q code? Now I’m going to be stuck with an item i no longer want and my money not returned. DO NOT BUY FROM THIS MERCHANT!
Buyers beware do not buy from this Company, still waiting on my item which was never delivered. No response from Joybuy customer service.
Wish I could give zero stars, Walmart needs to stop this company from using their Marketplace. Beware they are in China and don't give two craps
once they have your money.
Avoid this seller like the plague. A real one, not COVID. This seller wants their money and not to make things right. They don't give two turtle sh*ts if you hav broken s*it that doesn't work. They want their money and they won't work with you to resolve their own BS. Zero stars, just don't do it man, pay a little more from someone that will behave as a seller should.
Purchased a2 women's blazers as Christmas gifts. They were awful - sizing completely off and quality was very poor. Tried to return items to Walmart but was told I had to deal directly with Joybuy. I followed instructions and received an email today telling me I "missed the window" and my purchase was not eligible for return. BUYER BEWARE! Terrible company. I am surprised Walmart continues to do business with them
I purchased a Phototherapy Comb from them. It quit vibrating after less than three months. I did not realize they would not help me with getting another one. I feel that they could have sent me a new one, they refused.
I agree with all the other one star ratings (should be 0 star). It would be nice if Walmart would get off their a** and do something about this seller. But, they get their money, why should they care. Still waiting to hear something (sent 3 emails, guess what you get from buying from China, wish they would of said they were in China, I would not of bought from this useless seller).
ZERO stars! What a terrible seller! How do they manage to stay on Walmart.com??
Don’t order ANYTHING FROM JOYBUY!!! You’ve been warned.
I will never ever order from Walmart again. This is a horrible seller.
I waited on my order for 11 days before they decided to cancel my order. Ridiculous!!
Worst company! I also can not believe Walmart does business with this company!
HORRIBLE!!!! MISLEADING MERCHANDISE DESCRIPTION AND THEN THEY WOULD NOT PAY FOR YOUR RETURN SHIPPING.
VERY UNFORTUNATE EXPERIENCE!!
They sent me a broken gane and they are not reaponding to emails when I ask about returning. When you call the phone hangs up on you!! This is a terrible company and I would not recommend shopping with them at all#
Placed an order on dec 24, they were quick to process and take my money, but I never got even a confirmation email or tracking. I had to contact specifically for that and they played dumb about it. When i noticed the tracking details hadn't changed since they took my money, I decided to opt in for text updates. I try to be understanding bc of covid, but it has been sitting in OH(??) for two weeks not even trying to ship it to me! Miracuslously after I opted in for text updates it shipped out the next day! What a coincidence!!
I ordered a gasoline engine kit for my bike and they shipped it to the wrong address so ups sent it back to them now I can't seem to get what I paid for or get a refund for it this company sucks ass I can't believe that Walmart does business with a fucked up company like Joybuy
Will never order again.