Based on 314 customer reviews Joybuy is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.
Joybuy cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I bought a sweater advertised as cotton/cashmere. The sweater that I received was rayon, nylon, and PET. Tags were removed and there was a stain, so it probably isn't new.
Don't buy Joybuy's products, they are fake and inferior, they are liars, many people are cheated by Joybuy, please Walmart punish Joybuy and ban Joybuy! ! !
Ordered a hot spot. It arrived and no power board. It is no good. Money down the drain.. Come on walmart get a third part that services it customers better. Now to figure how to get my money back.
Horrible products and really horrible customer service. I will never buy from this company if I can help it. Purchased a product through walmart.com that wound up being a third-party seller from this company, and all I got was the runaround when it arrived damaged and not all the pieces with it. Walmart had to finally issue the refund because after numerous attempts to get the company to refund my money, they still just continue to send emails instead of taking care of business.
I sent a gift from a baby registry. The item never showed up and it has been 3 months. I reached out to customer service, which is absolutely HORRIBLE! They will not refund my money, and they can't even understand English. Hateful people through all of my emails. DO NOT BUY ANYTHING FROM THIS CROOKED COMPANY! If I could leave ZERO stars, I would
I ordered a product made by Peter Thomas Roth and it took a couple weeks to get here and when I got it, it was fake. I think it’s a tube of glue. It wasn’t packaged the same as the real product and when I opened it, it definitely wasn’t what I ordered. It feels and looks like a clear glue. Nothing like the real thing. Had I known Walmart was having it shipped out by a foreign country I never would have ordered it. I’ll be having it tested to see what it actually is. I’ll also be getting in touch with Peter Thomas Roth to let them know that their product is being passed off by scammers.
Worst experience ever online! I will never do business with this seller again! Lost 50.00 as package never showed up and since I had nothing physically to return my refund was denied! NO STARS! Negative stars!!!
I wish I could put one thousand zeroes on here. This is definitely a scam. I refused package because they would NOT cancel it. It took weeks for them to prepare and send a notification that the package was ready to be shipped. They kept sending emails about my package being delivered. I told them approx 5 times I had already sent it back, They refused to listen. (On August 2 my grandson was pushing buttons, total accident and ordered, amount others thing's he is 2) Joybuy apparently does NOT send ANY notifications on when the package would arrive. On August 10 I refused the package and it was sent back to Joybuy express received it back on August 17th and continued to tell me it was at my home. I have the tracking# for the order also really GOOD thing I'm smart and took a screen shot of the order #. They are SCAMMERS and try ant way they can to keep your money. I advise people to NOT TRUST ANYTHING ABOUT Joybuy express. Thanks for reading
I ordered a 16tb SSD card from joyboy thru Walmart. The first time I tried to use it I'd wouldn't work, after reading some other reviews about products like this that where scams, I opened the drive up and found a 64gb SD card inside, which I guess they put inside so the thing will connect and they've got it programmed to say it's 16tb, which it most certainly is not. Total SCAM.
I ordered an electric lawnmower on the 1st I was notified my package shipped early. We received a weed Wacker instead of a lawnmower. It is now the 11th and still no resolution. I would not order from them...
I don't even want to give it 1 star. Mainly because I have yet to receive my order or refund. I truly can't believe that Walmart allows them to sell on their site. It's really a down right shame. A long time shopper that's looking elsewhere to do my spending.
I ordered 2 items from Walmart from Joybuy and never received either one of them even though they said they were delivered. That makes me lose all confidence in them that not only 1 item was not delivered to me but also the second item was not delivered to me as well. What the heck is going on? I just want the items I purchased, ya know what I mean!!
If I could give Joybuy a zero star, I would. The two items I purchased through the Walmart website, through joybuy, we’re absolutely terrible quality. Upon trying to make a return and expressing my displeasure they were unwilling to accept my return. I never was able to speak to someone directly it was always through an email with a generic and unhelpful response. Would never purchase a product through than ever ever ever again!
I placed my order with Joybuy , June 30, 2022. I'm still waiting and waiting. I was notified that my order is delayed from New York. I should have read the reviews before I placed my order. Don't order from this company they SUCK.
Walmart.com closed my account. They won't refund my recent purchases. I've complained to my state consumer office. Crooked business.
i bought a fat tire bike on walmart and when it got here it was not a fat tire tricycle wrong bike they still have not responded to any messages
Bought 2 fat tire tricycles, sent wrong ones. Ordered again, wrong items again. After 60+ messages between them and Wslmart got refunds.
This company called joy buy is a big old scam they will steal your credit card from you if you order it from Walmart Walmart knows they are a scam and don’t care joybuy is using Walmart to scam people and they know what kind of company they are joybuy is working out of Hong Kong china nothing good comes from there read some of the complaints they won’t even text me back
Purchased a Leadzm HD Antenna after 8 hrs of use power box stopped working now Antenna is useless
I'd say skip Walmart on-line entirely as well as JOYBUY'
Order of a simple $10.00 watch strap has not arrived days past promised arrival'
Order was placed as they have my cc# but no record of order
Contacted Walmart. Twice
Promised a call back in 1 Minute it has been 30