Based on 95 customer reviews Joybuy is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Willstar, Canis, SUNSIOM, Bagilaanoe and Calsunbaby products in Clothing, Shoes & Accessories, Home and Toys categories.
Joybuy contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Hello yes. One day my mom had ordered a mouse from them for me (months ago). After a while she checked the tracking thing and it was in Los Angeles. She HAD to wait for it for like months or something just to realize that it wasn't coming. She emailed them multiple times in a row. They refused refunds. finally she got them to say they were gonna give her money back but they never did! Do not buy from this company. It is a scam, it is also garbage. I don't understand why Walmart keeps them on here.
I ordered 2 camouflage shirts size 2 x ON DATE 10/20 AND I HAVENT GOT THEM WHTS HAPPENING ?
Refuse to refund money. Cloths are way too small and cheaply made. If possible would give them a zero.
Waited six months for my order and still nothing. The tracking link hasn't worked and now Joybuy refuses my refund. Shame on these ripoffs!
Requested cancellation 9 minutes after placing order and they still didn’t cancel.
Do not buy from this place not a good shipper still haven't received my package
This guy is a fraud. I wonder why Walmart doesn't kick them out.
I ordered a WiFi booster it came on the day it was supposed to but the plug was for EU and not the U.S. so not going to order anything else
I purchased a FULL SIZE child slide through Wal-Mart sold by Joybuy....
Somehow from this seller distribution center to my home the package shrunk to only 8oz. I am greatly disappointed!!! And of course when I try to look up the product again on Wal-Mart it is no longer able to be viewed. The company isn’t offering any refund due false statements about there product. In no way is this Wal-Mart issue or problem but they may want to stop selling ANYTHING from Joybuy...
I wish I give this horrible company a negative star rating
Do not buy from them! They scam people outof money! They either ship a cheap object that is not what their PAYING customers buy or they just don't send it at all! Depends on their mood for the day!!!! Scammers!!!!! Stay Away from this company and do not get scammed!!!! THEY GETZERO STARS FROM ME!! They force your to give them 1 star! How pathetic!!
I bought a car air diffuser thru walmart that doesn't work in white I paid 14 but because walmart can't find it under my account I have to trash this price of crap from China and loose my money
Shame on Walmart for supporting this so called company "Joybuy".
I bought yoga pants. They looked great on picture to advertise them, but CHEAP quality, see through thin material! Try getting any information to return them, good luck! Called Walmart HELP CENTER, gives me a phone number and tells ME to call them! Really? Waste of my money, I'm not happy at all. I'm not done with WALMART, I will pursue until I get my money back! BUY AMERICAN! I didnt realize when I purchased the pants that this company JOYBUY was in CHINA! SHAME, SHAME, SHAME on Walmart for dealing with this company. I'm done with Walmart shopping also, my entire family not shopping Walmart anymore either!
Sue Boring-Columbia, TN
Dont waste your money or time with this company. Delivery takes at least 2months and if you need to return anything they will not accept it. They will try to use the date you purchased the product In order to say that it has over exceeded the 35 day return policy . They are a fucken joke.
this company is a scam ordered wide mouth mason jar stand 4 piece for sprouting seed never recieved that order instean they send me a little dice toy never ordered a toy no use for it still waiting for responds from them they are ripping people off spend $21.79 dollers for a little toy i want my money back I'm never order from this company again shame on Walmart scam scam buyers beware i would not trust this company.
Ordered shoes, STILL waiting!
Supposedly "Just shipped" on May 3rd. What month are we in now? September 22nd. Supposedly in Encino all this time. NO response from ANYONE. I agree with others, this is a scam company.
I purchased a tent but it was not delivered, company would not refund me my money. Purchased through walmart, hoping Walmart gives me a refund.
They sell counterfeit items. Total scam. Chinese crap. BUY AMERICAN .
They sent the wrong item that was not even close to what I ordered and it was 2 weeks late. Walmart should cancel this company off their webside. I have contacted Walmart and was told it would take 48 hours to hear back from Joybuy.
Scam scam scam do not buy anything from this company ordered an item through Walmart.com thank goodness Walmart refunded my money scam !!!!
I ordered an item thru Walmart that shipped from Joybuy, a JD.com company out of China. The item was NEVER DELIVERED. After numerous emails to Joybuy, there was NO RESOLUTION. I would get an email stating they were working on it and would get back with me, then a few days later they would send another email that the case was being closed due to lack of contact. After two months of trying to deal with Joybuy, I escalated the issue with Walmart and Walmart graciously issued a refund and was very apologetic for the lack of service from Joybuy. I will NEVER order from JD.com or Joybuy again and I am on a mission is to post this information everywhere I can.