Based on 152 customer reviews Joybuy is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell Willstar, Canis, HOTBEST, Anself and Tuscom products in Clothing, Shoes & Accessories, Home and Baby categories.
Joybuy contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
DO NOT ORDER ANYTHING FROM JOYBUY!!! This place is terrible! I ordered some pink shoes for my granddaughter and they sent me white. I accepted that, but I also ordered TWO kitty cat hand fans and they sent me ONE "do rag". A "do rag" has NOTHING to do with kitty cat hand fans! I love Walmart and cannot believe that they allow this shoddy business to be a third party seller with them. I CALLED WALMART CUSTOMER SERVICE AND THEY (WALMART THEMSELVES) REFUNDED MY MONEY. THANK YOU WALMART, BUT AVOID JOYBUY AT ALL COSTS!!!
If could give 0 stars I would. Every time O order from here it rake almost a month for my item(s) to get to me and half the time its the wrong color or size that you order. They refuse to give refunds and usually offer you 1/4 or the price you paid then when you decline they'll offer a little bit more BUT never the entire amount you paid and when you refuse they just stop responding to your emails. Why does Wlamrr allow companies like this to sell on their website
I ordered a wast bin for my car through Walmart. I received order confirmation with tracking number and date of April 13 to receive. About the 20th I called Walmart because tracking said it was still in Jamaica NY. They were right on it and issued me a refund and told me to enjoy it for free if it arrives. I received the item today a month after ordering and was shocked when I opened it and found a small plastic hanging bin that I could buy at dollar store instead of nice bin with a lid and black for my car interior . I can't believe Walmart still does business with JoyBuy especially after reading these reviews 0 stars for JOYBUY
I bought a canopy from them it was broke in 2 days it was junk and then didn't want to refund me they would not accept the product back they are horrible DO NOT BUY FROM JOYBUY it was not a joy!! I can't believe Walmart has them on their site!! They make walmart look bad i have to give a 1 star because i have to leave 1 or else i would pick a No star! I talked to walmart.com they are fully refunding me after pictures and videos of my product!!!!!
Call FTC because obviously, these reviews fall on deaf ears.
ordered mask March 13,2021 today is April 14, 2021 over a month no sign of order, not information on tracking site other then order in Jamicia N Y on 3-16
cant get any information or satisfaction about my order! Did I just lose my order & money?
I’ve read your market place sellers standards.....evidently they are all lies. I could send you a copy if you’ve never read it . Go to Walmart Marketplace Sellers.....”seller help” at the bottom of the page. Obviously, it’s just for show.
I ordered a blouse from a Walmart.com ad on Facebook, not realizing it wasn’t actually Walmart. I ordered an XXL, but when it came, it was more like a medium. I took it to my local Walmart, they took the blouse, but they said any refund would have to come from the original seller: Joybuy. I got a receipt and a tracking number. I was told the refund would take up to 2 weeks. After reading the reviews I found here, I wonder if I will ever see that refund, though.
I got my order and was so excited. It was a XXL cover up. It was so small it had to be a size 0. I checked the label and it did say XXL. No information in the package, just the garment in a zip lock type bag with a sticker on it. No card to tell them why I wanted to return it. I could not find a return address on the package or online. When I went online to find out how to return the item it says "5. 30-day unconditional return does not apply to clothes, shoes and hats that have the warranty card missing or the security labels and tags tampered with." I had no kind of card or tags come with it. Save yourself - Don't buy from this company!!!
Purchased a child's motorized vehicle through Walmart.com app on my phone - not realizing I wasn't purchasing truly from Walmart. Then gave the gift as a birthday present to our grandson several weeks later. When they opened it, the product wouldn't work. We tried to return to Walmart, and learned we only had 30 days to return through this seller. Even if the product is defective, they do not stand by their product past 30 days. I requested a replacement part, or asked where I could order a replacement part. They indicated they had responded to me already and no other responses would be provided. The customer service doesn't deserve a 1 star.
I ordered a throw. The photo had it on a full-size bed. It arrived the size of a hand towel and the hem was unfinished. I tried to return it. They first said the would refund me. Then they sent a second email telling me they can’t refund me due to system errors and that they were sorry. I’m shocked Walmart allows their products on their site.
NEVER! Use this sorry chinese supposedly business. They refuse to refund a shirt that is THEIR idea of size.
They don't get the fact that they make products in china based on their PIGMY sizes not AMERICAN SIZES!!
They are total scam artists and need to be closed down .
DO NOT BUY THEIR CHINESE CLUTTER!! Not even deserve a one star they are thieves?
I ordered a bathtub shower chair. I got a package of Glow in the Dark moon and stars instead. I contacted Walmart who said Joybuy would get back to me within 48 hours. Just got email from Walmart that my money was refunded. Joybuy should have a negative star rating.
A rating of ONE STAR is way too much. I have bought over one hundred items on the internet. no one else has even come close to the ineptness of these shisters. Joybuy is no joy. Anyone thinking about dealing with these gangsters better think again and save yourself the trouble. I bought from them through walmart. I called walmart customer service and complained about joybuy. Probably wont do any good. Been almost a month with no resolution. Read the other reviews. BUYER BEWARE, you have been warned.
I was about to order from this company, thank the lord I read the reviews. ✌
They suck. That's why they have 1 star. One would think Walmart would choose their partners more wisely. They take THREE WEEKS to get a label. Then they lose it. Then Walmart gives you a refund. Next time you see something on the Walmart website, just skip it. It isn't coming.
I wish I had read the Joybuy ratings (1's) before ordering the Willstar Inflatable Stress Punching Tower Bag sold by Joybuy for WMT.COM on 2/15. It is supposedly being shipped by PNEUMATEK, LLC and might(?) arrive 3/4 or 3/5? Had I read the lousy ratings on Joybuy I would have looked for a better Walmart seller. I no longer want this item. I spend around $1,300 per month at WMT.COM (for around the last 8 years) and may consider quitting WMT for better companies (E.G. Target, Staples, L.L. Bean, etc.). I will NEVER even look at anything for sale by Joybuy, again. I'll be tossing out this garbage if it arrives - no loss. (I'd give them a zero star if I could. They should have one in their star rating system!!
I ordered an item through Walmart website. The delivery date was given to me AFTER purchasing and the delivery date was too long so I immediately started the cancel process...got an email from Walmart website that someone would get back to me in 48 hours. Instead I got a confirmation my order was shipped. I selected the refund option and had to select fed ex option and the terms were they would give me a label via Q code when I go to ship the item which won’t be here for me to return for a month...where is the q code? Now I’m going to be stuck with an item i no longer want and my money not returned. DO NOT BUY FROM THIS MERCHANT!
Buyers beware do not buy from this Company, still waiting on my item which was never delivered. No response from Joybuy customer service.
Wish I could give zero stars, Walmart needs to stop this company from using their Marketplace. Beware they are in China and don't give two craps
once they have your money.