Based on 188 customer reviews Joybuy is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.
Joybuy cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Joybuy. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered Halloween labels and received some awful Christmas ornaments that were broken and nothing that I would ever order. Awaiting response from the company so I can get a refund and I will definitely return them. They are only fit for trash pick up.
Bad customer service! I ordered and canceled on the same day. Mind you package doesn't arrive till November 3rd. Next day already shipped! That's like almost 2 weeks away. I feel that this company ignores the customer! I will never order anything from this company ever again! And I will be returning the package back!
Worst company ever! Ordered a sweatshirt that was described as thick and supposed to be stylish. I received this item 2 weeks later and was a ugly cheap thin sweatshirt that wasn't the size I ordered. Item extremely bad quality! I return the item and they still don't give me my refund! I will dispute with my bank! How can joybuy have the item and also keep my money! Beware joybuy are scammers! Don't buy
Joybuy is giving me the runaround on a defective item I bought from them. Never do business with Walmart.com again.
Don't ever buy from them again!! Ordered a USB that said it's 2 TB but in fact it was only 29 GB... and when I asked them they gave some stupid answer, and It's still on the site... "Model: USB Flash Drive Capacities: 2 TB/512 GB(real 29.5 GB)" beware of this scam
Total rip. Incomplete order. Delay on another. Unrealistic info required such as photo or video of a bubble bag. Worst!! Tried going through Walmart. No help. I have been customer of Walmart for a long time just like most other people. However, their prices are rising, the out source most things from China and their customer service is close to zero. So I'm out $40.00 but I'm a fast learner so it won't happen again. Thought Walmart was the answer to Amazon but I never have a problem with Amazon. I'll just go with them. At least I'll get the product. Wish I could give it less than one star. Stupid Americans being ripped off again.
Ordered a blouse not knowing it was actually Joybuy in Hong Kong. This was back in October, still have not received, but money was taken out on my card. I'm beginning to think Walmart is a scammer along with other scammers such as Joybuy. I've ordered from Walmart for years with no problem, however, with the way they are treating their online customers orders now, they have just lost a good customer. What a way to get people's hard earned money. I'm done with Walmart & their greedyness. Watch out Walmart online customers. 0 rating from me.
I ordered 4 Halloween Skeletons for decor.:they were described as “ Posable full life size skeletons” …when they arrived they were 8 inches tall
I ordered fall rugs. Cheapest and unsafe and ugly things ever. I will never have anything from them again. Joybuy is a ripoff. Walmart needs to stop them from selling on their website thru them. I was angry when I finally got them after waiting so long. No rating
Worst experience ever, seems to be scam, Walmart trying to scape form having the responsibility awhile they're aware of Joybuy technic
I will investigate by the law with all my exchanged messages to prevent both party from playing around
I ordered a birthday gift for my sister and two updates regarding the delivery times and suddenly they disappeared and non refund on account. ORDERED FROM WALMART.COM
DON'T BUY ANYTHING FROM JOYBUY.
Received my order damaged and with missing pieces and for 2 weeks have been trying to contact someone without a single reply, they're obviously scammers. Again don't buy anything from them!!!
Worst company ever. O3 different orders were “delayed” over 2 months. Never received 2 of them but card was charged. One order was shipped in 2 separate boxes. Only received 1 of the 2.
Purchased work boots quantity they said two weeks Waited What came was Plastic bags with text Smile Two orders FRAUD contacted postal inspector and PayPal
I purchased a Vevor foldable trike from Joybuy America it is junk, took to Walmart to have chain and derailleur and brakes assembled and the guys said it can't, damaged from factory .
Assemblers said they have never seen Vevor in Walmart. And the Joybuy want even reply. Do Not buy from this company it's in China and not American made. No star for Joybuy , had to put 1star just to send rating,
I will never buy another thing from Walmart. I ordered 2 Zorb Balls one Red and one Blue the bumper balls for Adults I recieved the red one but they charged me for both balls I called and they sent me a label to send the red one back so I did . Still no Blue Ball and still no refund of my $195.98 so if you all want to give money and get ripped off buy from Walmart Market and Joybuy. They are nothing but crooks and liars. Didnt want to give them a star. They are the scum of the world.
If I could give no stars I would. We ordered white shelves, they came in black. After “attempting to contact the warehouse” they offered us a 30% discount.
Never buy from them.
I had ordered an tull skirt from Walmart, but seller is joybuy express it possessed to arrive today 13 of Sept I called Walmart and they told me that they losted my package.Never again will I buy from Walmart if they keep dealing. with this company .
This is a scam company and I reported it to Walmart. Hopefully they stop doing business with this company. This is how they scam. I purchased a lego and they told me it would take two weeks to get to me. I assumed the product was being shipped internationally. However, they generated a shipping label immediately, using USPS label, stating it was in a warehouse in my neighborhood. It said it was waiting for courier to pick up the package for delivery. In transit it said. Then the package just sat there for days. I know the company didn't have the package locally and just generated the label so I couldn't return it, as it's considered "in transit." I reported them to walmart and they refunded my money. Please do not buy from this company. It is totally fake and I believe they use your money to pay for other loans while they try to locate and purchase the item they claim to have in their warehouse.
Walmart uses these jokesters as a third party that way when they screw you over and send you the wrong shit no one has to stand behind I.