Based on 138 customer reviews JO TRADING LLC is rated 1.3 out of 5. They have been selling on Walmart Marketplace since 2017. They sell SOLOOP products in Health and Home categories.
JO TRADING LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting JO TRADING LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered swimming pool heater from this company when tried to install it and wire it up found out that the heater is not UL approved in US and that heater is junk and was told that it would be unsafe to use cannot be leave A corporation like Wal-Mart needs to do business with this kind of company very disapointed.
I purchased three smoke alarms. it does not work. I tried to return them to the seller. no reply for my requests. It is a fake company selling fake stuff.
ordered 2 pair of shoes, size is not justified. they only want offer 1/2 the price and want me to keep.
they don't fit and i want my refund. will not order again.
I bought a 7" DIN from them.
The when opened was broken.
I emailed them and my new stereo arrived in THREE days.
This company is scandalous and irresponsible. I ordered a Beyblade through this company on the WalMart marketplace. It was not what I expected and when I tried to return it, they are unable to be reached and will not return my calls. I see their rating on the BBB is a D+. Please do not buy from them as you won't be able to return your item and they do not hold themselves accountable and act immorally.
I will never order from u again I hope u go out of business u sent me a TV that does not turn on and won’t answer my email u deserve 0 stars u guys are theieves
Bought a professional mixer from jo trading and i am very dissatisfied they send a damage power supply now i am stuck with a mixer that is not working never again
I ordered watering spikes and they are worthless water won't come out. How are they supposed to water my plants? This is a rip off and will not order anything from Jo Trading again through Wal-Mart or any other way. One star for you.
Terrible service. Tried returning a bike seat I spent $30 on. And when trying g to process my return the screen goes directly to an "OOPS SOMETHIBG WENT WRONG, TRY AGAIN LATER". I tried this 3 days in a row. It's almost like they avoid refunds with this BS. NEVER NEVER NEVER AGAIN. You people need to be put out of business.
will never use you again. I ordered what was suppose to be stainless steal potato cutter and it looked more like tin foil. Upon first use the blades bent and it was only a carrot. I was really looking forward to getting the item but now am sorry I wasted my money. I read the about the restock fee and spending my own money to ship back but this item was defected and not what promised. You should feel bad about sending defective items and taking money from people who work hard for every penny. there should be a law against steeling from people even if it is only $20 dollars at a time. your service is not even worth one star
Ordered Day And Night Vision 30x60 binoculars $11.99 through Walmart. They came poorly packaged and the left lense has a hairline crack. Only good for about 50-60' zoom. I can zoom from across my street. This is absolutely pathetic! Not worth the money or the hassel. Does not list manufacturers and there is no address listed. TRADE COMMISSIONER WILL HEAR ABOUT THIS SCAM DELIVERY SERVICE!!!
Satisfied! I ordered a card reader extender looking for one w/ the standard male usb port. The one i was looking at had the micro port. I contacted them and they actually gave me options. Either full credit(but the cost to mail it back would be as much as the item cost) -or- partial credit back to my account and keep the devise for personal use or to pass on to a friend who can use it. I call that great customer service.
This supplier sucks wouldn't order anything from them how did they ever get on Wal-Mart. Com is my question? Ordered a pair of shoes size 8 received a size 10 I think as the shoes had no size on them. Now just trying to figure out what I have to do to get refund but from reading reviews it looks like a waste of time
I ordered three bath mats. The color was a little yellowish than creme colored when I received them. When I went to return them, they suggested that I give them to a friend as the expense for me to return them would be troublesome and expensive. I ordered them from walmart.com. Wal-Mart made it right, but these people can't even write sentences in correct English. The email they sent was as pathetic as their service.
So far not impressed. Bought a trimmer for my son. It came but will not work. Just trying to return it for a refund. Let’s see how this goes
Do not purchase anything , we purchased a thermometer for our pond and it leaks water and does not show the temperature. We have been going back and forth with them for a month to send it back and get a refund, the ONLY thing they respond with is take a picture to show the problem! OMG if it doesn’t work what do they want a picture of?
Don't get involved with them. An item I ordered on June 24 has still not arrived (July 15). They said it got lost in transit and offered to send a replacement. So far, no sign of it and no valid tracking number. I will try for a refund but doubt I will get one. It is also difficult to communicate with Walmart about this seller's lousy service.
Ordered chair cushions. Received red not wine red. They told me I got the wine red, which obviously is not the case. Poor quality. Stated I wanted to return them and am getting The runaround. Their last email ended with “best wishes”. Do not buy from this company.
What a scam, I only lost $5.00, but Walmart has lost all of our business. Screw me once------ but never a second time.
I ordered a stand. It was dirty, rusted and poorly packaged in Saran Wrap. No one answers the phone or return calls. I will never order from Jo Trading LLC again. Jo Trading LLC is TERRIBLE. I will be reporting Jo Trading LLC to the Better Business Bureau.