Based on 7 customer reviews ihubdeal is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell STKUSA, XtremepowerUS, STARK, BARTON and ENSUE products in Home Improvement, Auto & Tires and Sports & Outdoors categories.
I ordererd a condo cat house from Wal-Mart and ihubdeal is the 3rd party seller. They sent me a cat tree house with extra peices and the wrong instructions to put together. When I contacted them they asked for the item number on the box. I also sent pictures of the cat condo that I ordered and the cat tree house I received, along with a photo of the instructions and extra peices that did not belong to this item. Their reply was, Well you got what you ordered. If your not happy return it. WTF! BEWARE WHEN ORDERING FROM WALMART AND AMAZON. THEY BOTH SELL THIS COMPANYS CRAP!
This company run by immature untrained people is far by the WORST I've ever encountered! Purchased a pool pump on Amazon May 5th which was through them being 3rd party.within 5 to 10 min tops I cancelled on Amazon's website. Which I've done before without anykind of problems not 1. Well didnt hear anything cancelled again nothing on the 3rd day I cancelled and instantly got a order tracking #! Wtheck we have to order with debit due to idenity theft we have had a horrible horrible year trying to put behind so we saved for a good pump & new pool which I've been holding in cart now since 5th of May and its GONE UP 200.00!! I received pump with no paperwork no invoice nothing so I called them to get instructions to return and a packing slip which they did pay for return.so sent back FedEx. Left me 17thi emailed to see about the refund ...the response go back and read 3-5 days! [email protected]#×!...I've been in the Airlines. The casinos and now Sales for CENTO FINE FOODS I was left thinking really?? Then I gave a small piece of my mind telling them they should know their job...the email I got back was "mmmmK^...shook my head and told AMAZON they need to get rid of scum so called companies...and trust me they are listening!so product return to them May 17 give them to 18th yo do whatever they need...its now Memorial Day no refund no response from HORRIBLE MUCH HATED IHUBDEAL.... I feel a lawsuit should go against ihubdeal sounds like they do this alot...does anyone get $$ back....I man I think then it fails on my case Amazon...we will see....oh yess 1 star because they did pay to shIp back to CA
DO NOT BUY FROM this seller....purchased on Walmart.com. They try to hide who they are via different names, phone numbers, etc. They bill of lading from the trucking company shows the shipper as Stark Tools in Chino CA and when you call the number, they claim they do not sell ice machines. Walmart helped me track the seller IHUBDEAL and finally reached them; however, no customer service and 30 day warranty on an ice machine they sell for $795.00 manufactured by Beamnova that quits working after a few months. They now want to refer me to buy parts from another of their associated businesses. Buyer Beware!!
The item I received was damaged because it was not packaged in a way that accounted for the apparent fragility of its plastic parts. I was unable to contact company for replacement or refund. Don't buy items from Walmart.com that are from third party vendors.
Stay as far away from this company as you can! You CANNOT RETURN ANYTHING that comes from them to any Walmart location. YOU must pay to ship it back to wherever they say and in my case it was all the way to CA from WI which after shipping cost I would have barely broke even, they also take a 10% cut for re-stocking fee's as long as you did not open the box nor was there any damage.
shipped me the wrong item, if it was not damage, I would have to pay shipping., I asked twice for return address, twice no answer. could not give any info on the item the shipped me. and the item they shipped was not on Walmart.com. I tried to call the IHUBDEAL service.....good luck. and they don't offer a 800- number
Very disappointed with the customer service department. I purchased a product and just a couple of days later the price dropped. They would not honor the new price for me. I used their link through Walmart.com. It’s a shame to loose a customer over $11. I will not purchase from ihubdeals again