Based on 24 customer reviews Horizon String Inc is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell HEMU FASHION, Joyful, KBONGD, KIND and WANG products in Home, Electronics and Sports & Outdoors categories.
Horizon String Inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Horizon String Inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Horrible company. Do not buy. Will not refund in store. Hassle to get money back from company.
This company sells shoddy, unusable merchandise. After reading these reviews I know there is no way to recover my $80. I’m going to contact my credit card company to stop payment,
This is the worst company ever I’ve tried and tried to return a product I purchased on line c/o wal mart, they will not let me return there garbage , poorly built dish strainer . Never again will you have my business and you should NOT be allowed to be associated with wal mart no stars, so I guess yu have to leave a star .. trust me this means this site is rigged
There response time is NEVER. Still waiting on how to send product back and get a refund. Really disappointed in Walmart in dealing with this retailer.
Chandra Jones, you WILL NOT GET YOUR REFUND OR RETURN SHIPPING LABEL. HORIZON STRING IS A SCAM!! They will respond with robot emails that tell you to "check with your local post office"!!!! Walmart had been of NO help! Even though they still sell HS products! Done with WM! ALSO, HS is in CHINA! Good luck!
DO NOT BUY FROM THIS COMPANY!!!!!!! APPARENTLY, IF YOU ORDER THRU WALMART ONLINE, YOU WILL BE ORDERING FROM THEM UNKNOWINGLY!! ORDERED PRODUCT IN DEC 2020. TOOK OVER A MONTH TO RECEIVE A DEFECTIVE PRODUCT. WALMART GAVE # TO CALL TO GET "RETURN SHIPPING LABEL". CALLED, GAVE INFO, NEVER GOT LABEL. STARTED "COMMUNICATING" W/HORIZON THRU EMAILS. AFTER MONTHS AND DOZENS OF EMAILS I NOW GET THIS STANDARD RESPONSE TO EVERY ATTEMPT TO CONTACT THEM REGARDING THE REFUND THEY PROMISED ME MONTHS AGO "Please contact your local post office for this issue". IF ANYONE KNOWS AN ENTITY THAT WILL GO AFTER AND CLOSE DOWN THESE SCAMMERS, PLEASE POST!!!! I CAN FIND NO ONE WHO WILL DEAL WITH THEM. THEY GET A ZERO RATING - NOT EVEN A HALF A STAR!!!! SHAME ON WALMART FOR CONTINUING TO ENABLE THIS ILLEGAL ACTIVITY.
These are scammers. The product was defective. They at first offered a drill refund or replacement and now after two months of emails back and forth they are only up to offering a 60% refund.
Which considering the other reviews now seems like a good deal.
DO NOT BUY ANYTHING FROM THEAE SCAMMERS.
And shame on Walmart for continuing to partner with them.
Do Not buy from this company. They are scams working with Wal-Mart
I was ordered anti-skid floor mat for computer desk area for Horizon String Inc which use Walmart market place online last December. My order has never been received even though the track info. the company provided stated "delivered". I repeatedly ask Horizon String and Walmart online service to supply me the name of the delivery company with that company's tracking information but they never replied. This is bag business company behavior.
How could you received my payment without finally delivered the product? This is not the smart way to earn your money. I am sure that I won't use Walmart Marketplace online any more! Be cautious!
I placed an order through Walmart for a chair only to receive the incorrect chair. I have not been able to reach anyone via phone or email. Walmart place an inquiry on my behalf and still no response from Horizon String Inc.
I wish I had read these reviews before I ordered . I was in a Wal Mart store and wanted to read about th pressure washer. I made a mistake placing th order through this inept place . It is not a company that gives customer service . I ordered a pressure washer . I tried to use this thing but it only did es small sprays. I called got transferred to them s place . I only received a box with money paper work no invoice nothing . I took it back to Wal Mart . I know this is what this place does so u get stuck no way to track your purchase. They s Nd it out then if you are dissatisfied you are stuck . I will not recommend this place more give even o e star . They do not honor any service . I have been jerked around by emails saying they will give me 5% back ! I want 100% refund . I’ll get it too ! These places are not worth being allowed to sell anything . One email said give it to friend . Keep it and it not worth sending back . Do you see the scam ? Yes it’s a scam ! Not w to remove the one star it puts there ! No customer service here! I will get legal representation . I will call our commerce department because this is a disservice to companies that actually provide service. This is mail fraud ! No service!
Do not buy from this company paid 250 for a queen bed and got a twin they had the nerve to send me an email telling me i have to pay 2 send it back to them walmart needs to get these scammers off there site its making them look bad only gave 1 star cause they made me
Do yourself a big favor and don't buy this product. It's made in China cheaply and won't hold up in high winds mine won't even rotate and they don't understand "I want a refund "Horizon String Inc New Arrival 150 Miles Outdoor Amplified HDTV Antenna 22-38dB 360° Rotation UV Dual Frequency.
Bad experience,Hard time to return item,Refuse to give shipping label,I paid to return,still did not give refund,Ask ing proof of delivery
here is proof delivery
CloseProof of Delivery
This notice serves as proof of delivery for the shipment listed below.
Shipped / Billed On
01/06/2021 10:41 A.M.
BORDENTOWN, NJ, US
Don't buy anything from this company. You will not get what you order. They claim what they sent me was what i order. Plus they don't care about making it right with you . Plus their phone number is not good either.
they r the worst company I even ordered from.they sent half of the water dispenser not the bottom storage. wouldn't see it wanted to give a few dollars back no return label. zero stars
Ordered item well in time for Christmas and by estimated delivery date they had not even shipped the item. They suck!!!
I received a basket that I ordered---COMPLETELY DAMAGED.....As it arrived in just a plastic bag. I have been going round and round with this company and I had to pay to return the item as they stated...It is the consumers responsibility for return costs. My $30 basket now cost me $38. ( NOT to mention----I could have bought a NICER basket form the DOLLAR STORE ). I returned to the address on the label that says RETURN TO THIS ADDRESS and then received e-mail today that says to return to this address ......: Long Liqi. Order No. XXX . Heng TaiLong Warehouse Co., Ltd. Xihengyi Road. Kapok Industrial Zone, Dongshan Village. Qishi Town, Dongguan City, Guangdong Province, China Postal code 523027. Tel 15660252809.... Where the heck is this place!!!!!!! TOTALLY PISSED OFF!!!!!!
Cancelled order with email through walmart.com got return email from horizon . They shipped out anyway.
They are the worse company. I can't believe Walmart uses them. They change my order without me know it!!! Then they sent the wrong item anyway without contacting me!!! I will never use this company and I can't Believe Walmart will not issue a refund until they speak to someone!!! The number they have listed is disconnected!!