Based on 9 customer reviews Homesquare is rated 1.3 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Sauder, Prepac, Tvilum, DHP and Pemberly Row products in Home, Shop by Brand and Walmart for Business categories.
Homesquare contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Homesquare. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This is a TERRIBLE seller to deal with!!!! I was sent the wrong item and have been trying to get a HUMAN to help me for over a month and get nothing!!! I even called the sales department hoping they could direct me on how to get help (customer service is “email only”—but don’t reply! & they were BEYOND RUDE!! I actually rate them NO stars
I order a cabinet they never shipped it Iwant my refund no one is helping me what can I do I am ready to go to lawyer this is horrible it been over a month
I'm very upset with the way things turned out with my order. I emailed them with no response.
Please do not order from this company because the furniture is not worst the price I paid for. They are only concerned about lining their pockets with money. The customer is not important at all.
This company has been a nightmare! I purchased a table that clearly had a manufacturer's defective. I had to jump through hoops getting them various information in order for them to decide whether they were going to return my money or not. It was ridiculous! Walmart, I can't believe you would do business with a company that doesn't stand by their product. Never Again!
I purchased an Atlin Designs 5 shelf Curio Cabinet in Tobacco on November 17,2018. It came in on the 26th of November,2018. It was short 2 shelves. I have been calling Walmart with no results can you please tell me how I can get someone to help me with this. My order # is 5921879-340397. Please help.
After a lot of effort (lucky we have an Engineer in the family) we were able to put this chair together.
One of pieces was manufactured incorrectly but he was able to work with it to get the chair together and working correctly.
This has been a very stressful process! After many times trying to reach someone that could help us to return this item we finally got an email.
I can't believe the list of items we would have to complete if we wanted to return this chair. UNBELIEVABLE! Most companies give you an RMA number and it is as simple as that.
I have bought a lot of things on line (mostly using Amazon which I should have done for this item!) and NEVER have had such a problem.
I will never order anything again from your company. Shame on Walmart for supporting such an organization and allowing them to sell on their website but not support the returns.
I can't even get my order from them! Waiting16 days, can't get through their automated phone blah, no response to email either. Stuck here not kknowing what's going on. Will never buy from them again!
Homesquare sent me the wrong item. I returned it and they charged me for shipping. I paid $25 for nothing. Do not buy anything from them! Shame.