Based on 29 customer reviews hifashion is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell V.I.P., Hifashion, unbrand, Ancheer and Unbrand products in Sports & Outdoors, Toys and Home categories.
hifashion contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting hifashion. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Do not purchase anything from Hifashion. I ordered a treadmill from Walmart and had no idea it was coming from a third party. It arrived broken and not as described. I put in for a refund and hifashion responded and asked me to send pictures of the shipping container and then damage. Then they wanted me to go to a hardware store and buy a part for the treadmill and fix it myself, then they offered me a 30.00 refund on an almost 400.00 purchase. I finally contacted Walmart through their chat window and they apologized and have issued a full refund. I hope Walmart stops doing business with these crooks. They don't even deserve a star.
Hifashion is a joke their products are crap. Do not buy anything from hifashion they will not stand by their products. I think they are a Chinese company that don't care. Walmart is stupid for letting them sell on their site!
bad product. I just want my money back. If talked to someone from their Walmart gave me the the number . She said I had the wrong hifashion. I going back to Walmart. I bout to hit up BBB. I need mines back
I purchased a Hifashion 3000 psi pressure washer, it was used once and the second time it failed completely. I contacted the company through Walmart and they responded that I should open the machine to see if the switch was bad. I did, it was not. They offered to send me a $50 credit to have it repaired, I agreed and then they changed their mind because it was over the year. Then they requested that the defective part be identified and pictures sent, I did. Their response was we don't have that part available, consider buying a new machine from us. This is ridiculous, they sell a defective product that is used once and then you need a new one?
This Hifashion pressure machine is garbage and a waste of money, I wish I would have read the reviews first. While the Hifashion staff was courteous and responsive they did not resolve anything. Never again! If it says Hifashion its a "NO BUY". I hope this helps to save someone else from these poor products.
ZERO STAR RATING
These guys are a joke.
they sent a workout bench that was damaged used and missing parts.
They refuse to respond with a straight answer only saying it is new and send pictures.
when you do they email the same thing.
Walmart is just as bad or worse as they let them do this and refuse to help their customers .
Walmart is a joke and fraudulent in continuously letting this happen.
Shame on you Walmart
I purchased an elliptical from Walmart, maybe that’s my first mistake when COVID started in March. It was missing parts. I have been begging to get the parts and still do not have them. I’m done. I wish I never brought this equipment.
This is a fraud Company operating from China. Their is class action lawsuit on way on Walmart for not disclosing overseas Sellers and letting these sellers scam unsuspecting buyers in US.
This company is by far the WORSE! They want to give you the run around before giving you a refund. Sending product that has a hole or is not right. Can’t return it to Walmart but I will be calling Walmart.com today.
I should have read the reviews before ordering -- they SUCK!!
I bought Electric Bike from Walmart/ HI fashion ...market place .
I don't why Walmart would put it's name and reputation on the line with HI fashion company , When Walmart has annual sales of $510 billion and does business with carp company hifashion. where is no customer service and returns are impossible if you are within return guidelines . Do not buy from Walmart and more so it's affiliates marketplace such as hi Fashions.
Walmart Upper Management please stop doing business with Hi fashions . you are being dragged into the mud with company . I am only know of Walmart because of it's name , not to deal with HI fashions nightmare
I ordered items through walmart.com not knowing what was about to happen. I didn't receive the items as scheduled...still haven't. So i emailed them. The email was sent to Hifashion by Walmart in my regards. I received an email from Hifashion with "excuses" why I hadn't received my order but kept saying it coming. This went on back and forth for awhile. I got tired of it and requested my money. But, wouldn't you know, they didn't email me. So I called Walmart.com who told me they're sorry. He read through the emails and said he's gonna submit the refund. He apoligized for the hassle through Hifashion. I would rate them a -0 , but unfortunately it's not available either.
This company should not be in business at all. The absolute worst company ever. They will do anything not to have to refund your money. Walmart should be ashamed to sell for them! Disgusting!
Awful Experience with this vendor.
They sent the wrong item and for days I have been told to send pictures of the item received over and over again.
They said the label says it is the right item. A bicycle cannot be a 10x12x14 little box.
They must be located in another planet. All communication via e-mail takes 24 hrs to respond. And they ask the same thing again.
Instead of sending the right item to keep the customer and provide return receipt for the wrong one, they prefer to play the game of delaying results.
I bought a homdox power washer made by hifashion last May and it didn’t work I’m still exchanging emails with them. They keep saying the exact same thing every time! Horrible company and horrible products and horrible customer service!
I bought a “professional” dehydrator from them thru Walmart.com. When it arrived it wasn’t exactly what was shown and it had no timer as advertised. We decided to give it a try and we didn’t like how badly it worked. So I took it back to the store but was told I needed to return it to Hifasion. I contacted the number I was given and Walmart filed the return for me. Within two hours I received a lengthy email from HF and I don’t know where this company is located at but they are highly unprofessional. Instead of wring “do you want to” it was written as “do you wanna” and the rest of the email was pretty much the same. Anyway, they told me if it was broken; send many photos and videos, and listed the other options of what to do if there was any other reason for my return. I replied and said I just didn’t like the machine. I get an email back right away and was told that I had ran out of days to return since they offer 30 days plus 7 and I only had until Jan 7th to return. I had only bought the machine on Jan 15th! The email then said since they were “gonna” be nice to me they would give me a refund of $20,00 and I needed to ship it back and shipping costs were my responsibility and once received back the refund would take 90 days! I would have been out more money doing that since the item is big and bulky. Are you kidding me?! I then contacted Walmart and told them this problem. Walmart refunded my money within a week.
Walmart needs to drop this vendor from their website. After reading the other reviews none of them are good. Do not buy anything from Hifashion!
This supplier is the most worthless company I have ever dealt with. I have email chains of them requesting that I, MYSELF, try to sell their defective product to get my money back. I honestly thought it was a joke. I've had ZERO luck in trying to reach them on the phone. WALMART, WHY ARE YOU allowing these people to use your store to swindle customers??? I can't believe the lowest rating I can give Hifashion is a 1. This company is what I believe to be a money laundering front for organized crime. DO NOT ORDER from these criminals. IT'S A SCAM.... Shame on you Walmart for allowing this.
Refund request, but still no luck. Walmart support trying to help but hifashion is still dancing. Walmart, please remove them from your list of suppliers
hifashion more than sucks ordered an ebike for $603.99 on Dec 6 2019delievery date was to be between dec 10-12 then dec 18 checked emails on 18th and it said delievered on dec14 i was home all day and didnt get s*#t. contacted walmart .they said theyed notify seller to contact me .hi fashit sends email they want to solve the problem .they keep sending same email and doing nothing called the number they have listed over 70 times no call back and never an answer ,on dec 19 i get a package with the tracking numbers that were suposed to be for the bike .its a plastic pee pan .im still spitting nails. they realy dont have customer service .done with them i contacted tv news consumer complaint .business consumer alliance.fbi consumer complaint investigation devision and everybody tharts bin ripped off by hifashion .soon to come you tube video review of hifashion purchase 600$ ebike thats a plastic 6oz urine pan .boycot this company
I ordered the wrong toddler swing. I m reordered the correct one and thought I could return the wrong one to get a refund. I was WRONG. This company asked for a Picture of the package. I sent it. Now, NOtHING! This company will NOT respond to any of my e-mails. If you value your sanity, do not order anything from hifashion.