Based on 21 customer reviews hifashion is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell V.I.P., Generic, Hifashion, Homdox and unbrand products in Clothing, Shoes & Accessories, Home and Home Improvement categories.
hifashion contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting hifashion. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This company is by far the WORSE! They want to give you the run around before giving you a refund. Sending product that has a hole or is not right. Can’t return it to Walmart but I will be calling Walmart.com today.
I should have read the reviews before ordering -- they SUCK!!
I bought Electric Bike from Walmart/ HI fashion ...market place .
I don't why Walmart would put it's name and reputation on the line with HI fashion company , When Walmart has annual sales of $510 billion and does business with carp company hifashion. where is no customer service and returns are impossible if you are within return guidelines . Do not buy from Walmart and more so it's affiliates marketplace such as hi Fashions.
Walmart Upper Management please stop doing business with Hi fashions . you are being dragged into the mud with company . I am only know of Walmart because of it's name , not to deal with HI fashions nightmare
I ordered items through walmart.com not knowing what was about to happen. I didn't receive the items as scheduled...still haven't. So i emailed them. The email was sent to Hifashion by Walmart in my regards. I received an email from Hifashion with "excuses" why I hadn't received my order but kept saying it coming. This went on back and forth for awhile. I got tired of it and requested my money. But, wouldn't you know, they didn't email me. So I called Walmart.com who told me they're sorry. He read through the emails and said he's gonna submit the refund. He apoligized for the hassle through Hifashion. I would rate them a -0 , but unfortunately it's not available either.
This company should not be in business at all. The absolute worst company ever. They will do anything not to have to refund your money. Walmart should be ashamed to sell for them! Disgusting!
Awful Experience with this vendor.
They sent the wrong item and for days I have been told to send pictures of the item received over and over again.
They said the label says it is the right item. A bicycle cannot be a 10x12x14 little box.
They must be located in another planet. All communication via e-mail takes 24 hrs to respond. And they ask the same thing again.
Instead of sending the right item to keep the customer and provide return receipt for the wrong one, they prefer to play the game of delaying results.
I bought a homdox power washer made by hifashion last May and it didn’t work I’m still exchanging emails with them. They keep saying the exact same thing every time! Horrible company and horrible products and horrible customer service!
I bought a “professional” dehydrator from them thru Walmart.com. When it arrived it wasn’t exactly what was shown and it had no timer as advertised. We decided to give it a try and we didn’t like how badly it worked. So I took it back to the store but was told I needed to return it to Hifasion. I contacted the number I was given and Walmart filed the return for me. Within two hours I received a lengthy email from HF and I don’t know where this company is located at but they are highly unprofessional. Instead of wring “do you want to” it was written as “do you wanna” and the rest of the email was pretty much the same. Anyway, they told me if it was broken; send many photos and videos, and listed the other options of what to do if there was any other reason for my return. I replied and said I just didn’t like the machine. I get an email back right away and was told that I had ran out of days to return since they offer 30 days plus 7 and I only had until Jan 7th to return. I had only bought the machine on Jan 15th! The email then said since they were “gonna” be nice to me they would give me a refund of $20,00 and I needed to ship it back and shipping costs were my responsibility and once received back the refund would take 90 days! I would have been out more money doing that since the item is big and bulky. Are you kidding me?! I then contacted Walmart and told them this problem. Walmart refunded my money within a week.
Walmart needs to drop this vendor from their website. After reading the other reviews none of them are good. Do not buy anything from Hifashion!
This supplier is the most worthless company I have ever dealt with. I have email chains of them requesting that I, MYSELF, try to sell their defective product to get my money back. I honestly thought it was a joke. I've had ZERO luck in trying to reach them on the phone. WALMART, WHY ARE YOU allowing these people to use your store to swindle customers??? I can't believe the lowest rating I can give Hifashion is a 1. This company is what I believe to be a money laundering front for organized crime. DO NOT ORDER from these criminals. IT'S A SCAM.... Shame on you Walmart for allowing this.
Refund request, but still no luck. Walmart support trying to help but hifashion is still dancing. Walmart, please remove them from your list of suppliers
hifashion more than sucks ordered an ebike for $603.99 on Dec 6 2019delievery date was to be between dec 10-12 then dec 18 checked emails on 18th and it said delievered on dec14 i was home all day and didnt get s*#t. contacted walmart .they said theyed notify seller to contact me .hi fashit sends email they want to solve the problem .they keep sending same email and doing nothing called the number they have listed over 70 times no call back and never an answer ,on dec 19 i get a package with the tracking numbers that were suposed to be for the bike .its a plastic pee pan .im still spitting nails. they realy dont have customer service .done with them i contacted tv news consumer complaint .business consumer alliance.fbi consumer complaint investigation devision and everybody tharts bin ripped off by hifashion .soon to come you tube video review of hifashion purchase 600$ ebike thats a plastic 6oz urine pan .boycot this company
I ordered the wrong toddler swing. I m reordered the correct one and thought I could return the wrong one to get a refund. I was WRONG. This company asked for a Picture of the package. I sent it. Now, NOtHING! This company will NOT respond to any of my e-mails. If you value your sanity, do not order anything from hifashion.
that stuffpeaceis fullof it all i need is a part, broke in shipping, but they want more stuff or ask you what part is, it what kind of rating do you give to a place like this no stars----they want another picture or video or red marker on parts list what it is---what kind of help is stuffpeace ha.........
Problem with pressure washer, doesn’t work, trying to return, with no success. Hi fashion terrible co. I will never order online with Walmart. Hi fashion is a sham company Mistake no star rating for this co
Very disappointed with this company! Disappointed with Walmart.com online! Ordered a $298.00 pressured power washer July 18, 2019 from Walmart.com, with Hifashion as the market item seller. Contacted Hifashion when the item never came and received a response from [email protected], assuring a resend. Never received any item! Hifashion says delivery of a second item on August 30, 2019 at 9:13am, no signature request required on the package and was left at door entry on date. Why would any merchant not request a signature and leave a large box valued $298, openly visible beginning early morning at a residence on a weekday, when didn't receive the first item issued this way? I assured Hifashion receipt of no items and could provide the police reports if needed for a final resolution of a sent item or a refund; and have continued to ask Hifashion to resend the already paid for item and assure I receive by signature; or ideally now, to refund the original payment, with no further response from merchant or [email protected] after asking for a resolution or refund multiple times. Currently awaiting since August for something ordered and paid for in July this year, with months of an email thread communication from [email protected] to affirm. Hifashion has not returned any messages and [email protected] responded lastly with
Dear customer ,
We sent to you twice , both not received , we are unable to resend again , please understand
--Hifashion Customer Service
Please E-mail us at [email protected]
on September 12, 2019 and no other responses to any communication after.
How inappropriate of a company to ask someone to forgive no receipt of something paid $298 for, months ago, as if it is a proper normality of business!
Hifashion thinks it is acceptable to tell a customer to pay them hundreds of dollars and be okay to expect nothing. I did business with Walmart.com online and my money was taken from me by the item seller Hifashion, as it is now October and I don't have a power washer or money back as requested, with a fear of no solution from merchant in site.
I will not order with Walmart.com forward with this partner merchant and I still actively want my money back! Consumers, if you'd like to pay for items you might not receive then here is the merchant to go with. Likely a better option to go with their competitor next time!
This is a sham company of I ever seen one. Ordered a pressure washer it worked a few times then broke after contacting customer service we were told we could get a partial refund but they were not going to do anything else even though and descriptions for our product it says year warranty. We cannot get anyone to help us and our emails are being ignored now. Cheap crap made by crooks...
What a terrible experience! Never order anything from Hifashion! They are crooks. I don’t even think the mob will do business with these crooks because even the mob has a code. C’mon Walmart, you are better than this! As customers, we deserve better than this. Dump Hifashion and please do better due diligence when working with 3rd party companies. I wish I could give zero stars.
I purchased a dehydrator which is OK- but ended up with two.( I didn't realize that I had ordered on my computer and the item was in my cart while I was checking my cell phone,so I ordered it again!) I requested to return one because I HAD MADE A MISTAKE! They were going to charge me to ship ity back PLUS only give me $20 back (for a $53 item!) I contacted Walmart and they proceeded to contact Hifashion for me which in turn did nothing for the good return deal they offered me. DO NOT PURCHASE ANYTHING FROM THIS COMPANY! They are crooks! I wouldn't even give them one star,but cannot post without it! Walmart needs to dump this company NOW!
DO NOT USE THIS COMPANY! Walmart should really vet the companies that they use as 3rd party vendors. These guys falsely advertise their prices, which is normal for these “slashed prices” companies that you see all over now, but Walmart SHOULD NOT ENDORSE THEM. I bought a pressure washer with a supposed slashed price ($92 - reg over $400). Sort of my fault because I should have known better, but assumed I could just return it if it sucked. Well, it sucked and Walmart would not take it back. This company was going to charge me to box it up and return it, stating that it was expensive, but they would only give free shipping if it showed up damaged. I don’t shop anywhere that has that policy, and there aren’t many around any more. Beware and make sure you pay attention to who is shipping out your items.
DON'T MAKE MISTAKE
The Machine they sale are always having issues and their customer service is (They don't know the meaning of Customer Service), I purchased a treadmill 2 and half month ago and a pressure washer, both of them are bad. They don't respond.