Based on 4 customer reviews Hayneedle is rated 2.2 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Hayneedle cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Hayneedle. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered a double over double bunk bed. I hired someone to carry the bunk bed in, unpack it and assemble. At that point, damage was discovered, and the handy man left. I contacted Hayneedle and was told I had to repackage the item and carry it out to the porch. I told them I was a senior woman and was unable to do this. The response was—well, that’s your problem. They have stopped responding to my emails. Still trying to get my $ 2,000 back and damaged bed and cartons out of my house.
Sent me the wrong item. Went to return the item to Walmart. The item was seasonal, and bought it late last summer. Just opened it last weekend, found out it was the wrong part. Walmart refused to refund my return because it was past return policy even thought the item was brand new, never used. Called 1-800Walmart, and they are supposed to send an email to Hayneedle , and he is to credit my charge card, and email a pre paid return mailer to send back the item. I will send back as soon as I see the credit in my statement.Trying to play nice in the sandbox.
Worst seller on walmart market place.
Thanks for good products