Based on 165 customer reviews Gymax LLC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Gymax, Step2, Best Selling Home and Noble House products in Home, Patio & Garden and Toys categories.
Gymax LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This will sound like a broken record, but...................DO NOT BUY FROM THIS COMPANY. They are a "trusted" Walmart seller/re-seller. We spent almost $1400 on patio furniture. On 4/11 a UPS label was created for delivery on 04/16. Checked tracking number today and UPS hasn't even received the package. "Harold" with Walmart chat wasn't much help. We also received a chat from Wally World that Gymax should provide us a response within 48 hours. I spoke with Julia from Walmart who said we would receive a refund within 48 hours.
Ordered patio furniture on Walmart.com through Gymax LLC, Mar 24. Got email from Walmart with order # and Fedex tracking number. Tried to track delivery through Fedex on supposed delivery date. Fedex never received the item. Money charged to credit card. No one answers phone at Gymax Llc. Have enquired through Walmart, still awaiting reply.....SCAM,
BOUGHT a chicken coop from Walmart.Com on March 29th estimated delivery April 5th. When it never came I contacted them and YOU sent me an email saying it was delayed to April 10th. NO COMMUNICATION NO EMAIL! What is WRONG with your staff? You don’t update people when their items are delayed? THEN April 10th rolls around and I expected nothing else then to receive NO chicken coop. Got a full refund from Walmart.Com but you guys absolutely SUCK and should retire your business. Thanks for nothing
I wish I could leave 0 stars.....BEWARE OF THIS COMPANY STRAIGHT UP SCAM JOB!!!! ORDERED TABLE SET ON 3/18/2021 MONEY OUT OF BANK IMMEDIATELY DELIVERY DATE 3/30/2021.....DID IT ARRIVE A BIG HELL NO!!!!!!.KEPT STATING FED EX LABEL PRINTED CONTACTED FED EX NEVER HAD RECEIVED ITEM FROM COMPANY. EMAILED WALMART CUSTOMER SERVICE SAID SELLER WOULD CONTACT WITHIN 48 HOURS NOTHING. CALLED WALMART CUSTOMER SERVICE AND THEY REFUNDED $$$$ BACK ASAP. MY ADVICE STAY AWAY FROM THIS SELLER!!!!!!!!!!!!!
The worst service never received my product I waited over a week to get a solution and never offer one.
Never received scam
I bought a Gymax sofa chair from Walmart.ca website. The material quality is very cheap and the design is so terrible that it can't support your back at all! When I asked a return, I was charged $50 of label fee. Never consider to buy Gymax products any more!
Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan.
HORRIBLE EXPERIENCE!!! DO NOT ORDER ANYTHING FROM THIS COMPANY!!
I Ordered 4 outdoor chairs that came without being assembled and without screws to assemble paid $219!!. Tried calling customer service for return or to receive new ones... EVERY TIME I CALL I AM ON HOLD FOR 1 HOUR MIN AND THEY HANG UP ALWAYS!!. NOW I AM STOCKED WITH THOSE 4 USELESS CHAIRS . I EMAIL MULTIPLE TIMES BUT NO REPLY NOBODY CARES.........
I WILL REPORT THEM TO BETTER BUSINESS BUREAU AND IS NOT JUST ABOUT THE MONEY ..THEY SHOULD NOT BE IN BUSINESS THEY SHOULD BE OUT OF BUSINESS !! I REALLY DON'T WANT MORE PEOPLE TO HAVE THIS BAD EXPERIENCE .. THANKS FOR SHARING let people know what to expect. ..Aneta
Worst company ever can't get a hold of anyone and all Walmart says is wait 3 business days that has been a week of them saying that. Product came defective im not paying for something thats defective
Product was damaged. They refused to do anything. Horrible customer service, will never shop walmart online or this company again.
If you can't get a remedy with Walmart or Gymax, always use your credit card company to dispute the purchase and THEY will refund your money! I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. Call your credit card company, dispute the charge, they will go get them, and in the meantime, you get your money back. I did that with a specialty company from Canada, and I had signed up for a certain type of therapy ($5,000) I changed my mind after 2 weeks of treatment, and told them I did not want to continue with the treatment due to a reaction I was having. They gave me a hard time. I called my credit card company, told them the situation, and they refunded all $5,000 to me. SO......folks, always use your own credit card and if there's ANY problem, dispute the charge and get your money back. (And I was just about to buy a bed frame from this company, and with the reviews, have decided not to)
I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. Walmart it is saying it is not their fault that I should talk to GYMAX however I bought it from WALMART. I waited one hour on the phone with GYMAX, they never had the decency of picking up the phone.
I WILL NEVER BUY ANYTHING FROM WALMART AGAIN!!!!
Scam not worth anything. Shit products..no customer service what so ever..over priced products!!! DO NOT buy from them
Absolutely horrible company. Not only did they ship the INCORRECT product, but it was OPEN BOX and the packaging was all damaged. I have spent so much energy trying to get a refund, and they keep refusing and asking for “confirmation” that I have provided MANY times. If I could rate them negative, I would. AVOID THIS COMPANY AT ALL COSTS
I agree with Worst Company. I also think Walmart has some responsibility for their 3rd party suppliers. If Walmart cannot control them to any degree, they should not allow 3rd parties. Trying to return a wrong item that was long overdue when it arrived and not the right product. No response from the company. Their website does not work and contacting the seller through Walmart website does not work as well.
Take some responsibility Walmart!
Horrible merchandise comes damaged. No response from company
They are scammers with different company names I spoke with Walmart about all you guys reports and told them to look the company up for Walmart own eyes that we trust Walmart to look into 3rd party sellers and reports I ordered a entertainment center with built in fire place and immediately canceled Walmart after reading someone post here who brought sane one I did
By far the WORST company to deal with. Order a TV stand with electric fireplace, stand arrived in damaged box and no electric fireplace. Contacted Walmart.com who was helpful in giving me the customer service number for Gymax. Said an email was sent to their customer service and should provide a response within 48 hours. However, I have been on hold for well over an hour and am unable to reach a human to speak to about issue. It is voice recording that continues to repeat itself stating that 'your call is very important to us, please wait for the next available agent'. SCAM SCAM SCAM! No company should ever have a customer on hold for hour(s) to not even have an actual person to pick up the phone and resolve the issue. DO NOT ORDER FROM THIS COMPANY through Wal-Mart. Spent over $350 for half of the product.