Based on 55 customer reviews Gymax LLC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Gymax, Best Selling Home, Nutritional Institute, Costway, Ebern Designs and Goplus products in Home, Sports & Outdoors and Patio & Garden categories.
Gymax LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I bought a water pump from Gymax LLC and they send me different brand. On Wal-Mart.com the water pump brand name Gymax! And they don’t want you to return! I will never ever shop again! You can get a lot cheaper from eBay with different brands.
I ordered a 7.5 tree, the box cake 1/2 open, I tried to bring it back to Walmart and they told me to contact Gymax.... they offered me a $15 credit, and I could keep the tree and try to sell it myself. Or pay $30 to send it back. I just want a refund. This company is absolutely ridiculous
The chairs I ordered from this company broke the first time anybody sat in them. I'm going to try to get a refund but based on the other reviews it looks like I probably won't have much luck. I wish I'd seen these reviews before!
Do not order anything from this company. It is a nightmare trying to return it and get your money back. i ordered from walmart, not realizing it was from this company.
Tried to Purchase bathroom cabinet from Walmart through this supposed seller (Gymax, LLC). Got email saying it was shipped on May 3rd through UPS. On May 10th UPS reported no status update because seller never gave UPS the item for shipment. Gymax, LLC created a UPS Origination Label, which technically shows it being shipped, thereby allowing them to charge my credit card since the item was "shipped", and then they never shipped it. SURE SEEMS LIKE E-COMMERCE FRAUD TO ME! Somebody call the FCC.
This Gymax outfit is a joke. I went by product description they posted on walmart site and after purchasing come to find out it was copied from some OTHER business and so item was different! Walmart also ought to be responsible for allowing this garbage on their site. This is a Chinese business using Walmart as cover and Walmart just happily pockets commissions.
Very unprofessional, received my delivery late, but not only that I was suppose to have a 5 PC bedroom set as it was listed and they only got it as if I only bought a dresser....don't even have a customer service number to speak with them, everything is through email which is ridiculous!! I will never order here again
I purchased 3 patio chairs, not good quality I wanted to return, They are in original packaging and they are hasseling me. They will not send return labels. They are THieFS. Walmart of course is unable to really help. At this point I am going to dispute this on Visa. I know they will take care of it. There is no 0 so had to give the 1
Tried to return product to Walmart and Gymax on line. No luck! They keep your money and do not accept refunds. Very unprofessional!
I ordered this as a gift for a friend in Canada, it arrived in a different box not the original, and it is missing 3 peices and on piece is rusted.
I tried to call the seller, i got a long message and no one called back, I asked my friend to return it to nearest Wal-Mart.
I will never buy anything from this seller again.
Ordered a expandable gate. Received a set of nesting tables.
The back and forth with them just wasn't worth it. Explained several times that I received the wrong product, but continued to get emails asking what the issue was, was it damaged, was the box damaged etc. and to send pictures.
I'll eat the $35 and order from Amazon.
Another dissatisfied customer. Basically they took my money and never received the item. I tried to contact seller and their website does not even work. I had to contact Walmart after a week and they could not even contact them themselves. After reading the bad reviews I am surprised that Walmart would even deal with a company like this. I can't even say they have poor customer service because they have none. Being a great customer of Walmart I hope that they do right by me and return my money. It wasn't a donation it was a purchase.
have tried to contact them for 6 months now, no reply at all, looking to buy another bbq canapy replacement, will not deal with this company ever again.
ZERO STAR if I could
VERY VERY VERY VERY BAD company do not buy anything from them they sell un inspect iems and THEY DO NOT take back their defective product
Wow - I did not read the fine print. I have to pay a $20 shipping fee as well as a 20% restocking fee to return a $90 item. I will NEVER buy from Walmart's Marketplace again. You shouldn't either!
Horrible Expperience. I ordered on Walmart online and had no idea that it was being supplied via a third party company. After running to multiple Walmart stores, I was finally told that I needed to initiate the return process online. When that was not possible I spent close to an hour on the phone with a Walmart representative who had to contact GYMAX to see what could be done. Absolute waste of time will think twice about purchasing on Walmart again.
I did not realize Wal Mart was working with a third party until I needed to return this item. I don’t normally return things but the item came damaged and it was not really what I wanted when I saw it in person. Once I returned it Gymax decided to fight me on it and say they will not take it back. There was nothing on the wal mart site stating it could not be returned. I will be sure not buy anything from this third party again.
Bought a ventless fireplace from here. It is a peice of CRAP. Does not work right AT ALL. Cannot return it to the store or find contact info for the company, and have not had luck
i ordered 7 foot multi lite fiber optic christmas tree from this company , pluged it in and only part of it works. this would be a beautiful tree if the whole tree would work.now iam stuck without a tree for my grandson. i wont order anything else from this company my mother in law had a bad exprince to
I ordered a Fiber optic led lit Christmas tree on 11/27/18 they said order would be here 12/03/18. Just checked UPS tracking. It shows that it just shipped today on 12/03/18 with now a delivery date of 12/08/18 I wanted the tree up early with all my other decorations and am so disappointed with Gymaxllc 's slow order fulfillment. I would not have ordered from them if I had read all of these reviews. Over all I blame Walmart for having them under their name.