Based on 143 customer reviews Gymax LLC is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Gymax, Step2, Best Selling Home, Noble House and V.I.P. products in Home, Patio & Garden and Toys categories.
Gymax LLC contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
DO NOT ORDER FROM THIS COMPANY. I ordered a mini-fridge from them, but instead received a child's desk. I can't get ahold of anyone from the company and Walmart won't help me. Now I am out $200 and have a desk that I will never use. This company is a SCAM.
It is my belief that this company is fraudulently advertising products through Walmart that they don't have in stock. Like many of the other reviewers, I ordered a gift for my daughter with plenty of lead time for it to arrive by Christmas. I received my "shipping" confirmation within a couple of days, with an expected delivery date of 12/17. When that date came and passed, I inquired, and a representative with the company said that the shipping carrier had not picked up yet, and my order would arrive by 12/28. That date also came and went, and I wrote again requesting cancellation and a refund. They did not answer my request or refund my money so I wrote again a few days later insisting that they refund my money. They responded and offered me $15 to wait for the product to arrive on 1/8. I politely declined and requested again that they refund my money. I have not received a refund or a cancellation notice and will have to dispute the charges with my credit card company. This company is a scam. Zero stars. Do not recommend.
I ordered a Christmas gift for my niece on 12/10..I have yet to receive it. I will never order anything from this seller. Not a Walmart issue, it is a Gymax issue. I had to buy a replacement so my niece would have her gift.
Not worth the hassel. Basically felt like a scam
Poor service give you the run around cannot return product at Walmart
THE WORST. I ordered a GYMAX ride on car 2 weeks ago and it has not shipped yet. Please do not buy anything from them!
I ordered a power wheels for my son and up to now have not received it called Walmart they gave me the run around saying 24 to 48 hrs I should hear something up to now nothing just the worst to break a kids heart on Christmas
HORRIBLE CUSTOMER SERVICE. Package supposed to be delivered Dec. 23, no package, I called Gynmax to get an update but I would wait 33 mins or longer just for someone to pickup and hang up. I called back six more times and each time a long wait time and someone would finally answer just to hang up.
The worst company i deal. Shame on Wal-Mart, let them use their name
I ordered a motorized Jeep for my son for Christmas weeks ago. I only received the tires. No car, just tires. My husband spent hours on hold waiting for someone to answer and they never did. Complete scam. They’ve basically ruined my kid’s Christmas because all he wanted was this car. And of course it’s way too late to get another before tomorrow. You should be ashamed of yourselves. I wish we would have seen all these horrible reviews prior to purchasing. I do not recommend this company at all.
Thank you for ruining Christmas for my father! I am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via their website. Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. I wish my product would've arrived to me as fast as they took my money! Shame on Gymax and Walmart to blame shipping carriers such as UPS for their neglect. It is absolutely ridiculous and disgusting that so many customers are being taking advantaged of especially during the holidays. Please do not order from GYMAX or any products from walmart.com that states they are from GYMAX, I wish I knew this prior to going through what I have to say has been the WORSE customer service and experience!
NEGATIVE 0 STARS for me!
Where is my order [email protected] I rate you minus 10
They are fraud
I ordered a lift chair recliner through these sellers on Wal-Mart.com
They immediately took almost $600 from my account but chair never arrived. Was supposed to be here 2 weeks ago! Gymax gave me a FedEx tracking number, but Fedex says they are still waiting on the item. When I contacted them, they basically told me that I needed to contact Fedex again. In other words, kept giving me the run around.
They take your money, but don’t sent the item.
I requested a full refund from Walmart due to fraudulent sellers.
Walmart shouldn’t allow these people on their site. They are scammers!
Ordered treadmill . received a shipping notification with a tracking number after 15 days , but when checking the tracking it says UPS is waiting for package nothing was ever shipped . I understand covid is a problem but let your customers know what's going on when they spend 500 dollars on something
all the reviews for Gymax sound the same one of two problems poor quality/missing parts, or not receiving product. mines no different ordered a desk. Label made 12-1-20 as of 12-16-20 no product. Several contacts with CO. Nothing but excuses. Formally canceled order and requested reverse of charges. Didn't stop there, chatted with company that allowed Gymax to sell their product to me and had them call me back [within 2 min] and they will take care of the charges and I should receive e-mail within 24 hours[we'll see]. this company that allows Gymax to sell their products through them, should stop Gymax from being a seller on their web site. rating for Gymax should be negative -0.
I purchased a vanity for my child's Christmas on for it to never be delivered. Purchased December 2nd and got 2 day delivery. So far nothing. Tracking shows a label has been created but nothing shipped.
DO NOT PURCHASE ANYTHING
WAITING TWO WEEKS ALMOST THREE NO PACKAGE YET. THEY PRINT THE LABEL AND NEVER SHIP THE ITEM. WHEN YOU CALL NO ANSWER JUST SAYS WAIT FOR AGENT. I WAITED 2 HOURS AND THEY NEVER PICKED UP THE PHONE.
I ordered two love seats on Dec 6 2020. I have yet to see them. Called the company three times to no avail. Called FedEx. They have not received anything from this company to date.
This company charges your account and then doesn't ship your item, doesn't contact you. When you try to track it; you find only that it has been delayed in being shipped. 16 days after placing order, nothing. I finally traced down a phone number, automation service doesn't identify their name of their business; only places you on hold with the message: your wait time will be approx 25 minutes. "Your call is very important to us plays every few seconds, please wait. the rating is 0