Based on 75 customer reviews Growthrill is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.
Growthrill cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Growthrill. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I purchased a Preenex 7.5 Inflatable boat from the Walmart website, and when the boat arrived all three air fill valves were leaking and would not hold air. It was also missing the MSO Certificate required to title and register the boat and they have yet to contact me after several email requests for the certificate!!! So now I have a boat that I cannot legally use!!! NOT HAPPY!!!
This company does not compensate for any issues that may occur with their products. They do not work with their customers. They just take their money. I bought my dad a 250 tricycle for Christmas to optimize his physical health, and the parts came in defected, and we couldn't even finish the FIRST step in putting the bike together with defective parts. The company decided to say they'd only give me 35 dollars back when I just wanted a new bike. Don't purchase from them and walmart is to blame as well. These multi million dollar companies don't give a shit about you, remember that. Especially during the holidays.
I BOUGHT A 600 DOLLAR ADJUSTABLE BED FRAME.....2 MONTHS LATER IT DOESNT WORK AND GROWTHRILL WONT MAKE IT RIGHT!!!
I purchased a heat press on Walmart.com through this company and didn’t even open the shipping box because I decided I didn’t want the item anymore, I contacted them and they won’t send a return label asked me to sell it or I would have to pay to ship it back! It would cost more to ship than just to keep it! I would not recommend this company at all!!
I am currently having the same issue. Purchased the treadmill. It stopped working. They giving me the run around. It’s not even 30 days yet.
I can see by the above reviews I an s out of luck. Knee scooter piece of crap. Brakes and steering faulty. I fell off w a broken foot. Walmart wont stand behind their s suppliers. Would make the rating a minus 100 if it were possible.
got my 3 wheel trike handy put it together the bike was not rideable part did not fit where they were supposed to go holes did not line up. poor quality and craftsmanship
This is a complete rip off!! Do not waste your money with these frauds!!!
I my daughter Sarah Boyce helped me with getting on line to purchase an adult tricycle The. Ike was ordered late April and I received it late May. There was a bolt missing that holds on the tricycle tire. Toke a week to get bolt put it on and the chain broke Your repair man said take to bike shop for repair. That took three weeks. Once’s chain was fixed went to ride and peddle broke off. Your repairman said peddle can’t be fixed also Seat broke the same day! The back tires are shutting against the fenders. I want a new bike or my $309 plus interest. And you company needs to send me a box or I can take to Walmart to return broken bike I am very dissatisfied! My no. Is 919 539-8280. My name is Elizabeth Carter. My daughters name is Sarah Bayce she sent you email. I’m going to call BBB. I’m not going to stop until I get my money back. Check out Facebook. I’ve will post everyday. Thank you Elizabeth Carter
Where is the second part of my order order number 4232109804528
Ordered through Walmart. Got wrong size neither Walmart or this company will honor their return policy. Do not use either company.
Absolutely horrendous customer service. I blame Wal-Mart for continuing to do business with a third party vendor that has no integrity. Growthrill is a scam, products aren't made in American, the customer service is not American, and their basically scam artist operating under the Wal-Mart.com name. A billion dollar company like Wal-Mart allows an overseas company like Growthrill to scam its American customers is pathetic and destroys the brand. There is no need to use a worthless overseas manufacturer like Growthrill. Buyer beware for sure!!
I wish I'd known all this before ordering a treadmill. They sent me the wrong one and it's just been a nightmare! Looks like I'm out $300
This was my worst experience with Walmart is whom I blame because they keep working with this company. I still have not received any monies from purchasing a bed that came damaged. This is the worst place and they wan to keep your money
I order a vibration plate from them back in January and it was supposed to be shipped on the 25th of January. Nothing showed up. I emailed three times then later I tried contacting them and they claimed they couldn't find my order and that I needed to contact Walmart. I email them several times asking for a refund only for them to tell me the same thing that they could not find my order. Here comes April and they charged my card for the vibration plate. When I email them and ask them for a refund and how to return their product they stated that their warranty only lasts for two months and there was nothing that they can do. Don't order anything from these people they are horrible and very conniving.
Ordered two bikes for my nephew and son over a week before Easter said they would be here the Saturday before then the Tuesday after Easter and they never showed up, couldn’t find any tracking information I contacted the company and they were zero help and after a few emails canceled my order and only refunded me for one bike. So here we sit no bike and beautiful weather. I understand shipping is slow, change your estimated shipping times! Don’t let people order then change the shipping date! %#*+
I ordered a human water walking ball and the air and the air pump they sent with it caught fire and thank god we turned it off before it got bigger never again would I order something like this again! Walmart said they would take the return then they told me they couldn’t take it because it wasn’t packed together then when I went back with it packed together they refused to accept it and now growthrill is saying they cannot accept it because it’s passed the 30 days!!!!!
Horrible!!! I bought an ice maker and it Never worked Properly
Can Not get a hold of Anyone to get it replaced it’s been a year.
A $500 ice maker a piece of Shit
And No customer Service
I ordered a Knee Scooter through Walmart.com from a Company calling themselves Greenshine New Energy LLC, and spoke to a customer service representative by the name of Matthew (before placing the order) his phone #949-328-7480 and is with Greenshine Service. In Anaheim CA. The label on my box said it came from a fulfillment center named Baryan in Anaheim, CA. When I called Matthew back to complain about missing parts and paint damage he said he would have to have their China Office Email me to resolve the issue. It’s been a total nightmare trying to work with (Growthrill) which apparently is the real company scamming everybody. The name Growthrill was no where on Walmart’s website for this item. They respond at 4am and want pictures of the items I never received??? They keep making stupid discount offers that make no sense. They offer to replace the Item for an additional charge. They say to take the scooter back to Walmart but Walmart will not take it because they are a third party Vendor. I don’t believe they intend to do anything to replace or discount this defective product. I hope that if you bought something using a credit card you call and dispute the charge. Also call Walmart.com and report Growthrill. Also the Better Business Bureau and the Federal Trade Commission.
Pissed the fuck off! My items are obviously used and destroyed I wish I could upload photos. I called the provided customer service number and it’s not even their company. I just scrolled down and saw a customer had previously ordered a heat press and I’m assuming I now have their faulty one. I haven’t plugged it in yet to see if it works but if it doesn’t go past 80 then I know it’s definitely the one they returned! I’m pissed and disgusted.