Based on 3 customer reviews Grand Eagle Retail is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Michelin, LEGO, INGRAM, Hachette Livre - Bnf and Sans Auteur products in Books, Party & Occasions and Arts, Crafts & Sewing categories.
Grand Eagle Retail contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Grand Eagle Retail. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered the book 'Unplanned' for $15.64 and was billed $15,64. they couldn't provide the book so refunded $9.05. Emailed Grand Eagle Retail 3 times with 2 replies that they had indeed refunded $15.64, and the 3rd email said they were investigating and allow 1 business day to respond. That was 3 business days ago. They do not represent themselves or Walmart very well. Walmart rep now tells me they will refund within 48 hours. I have the complaint form filled out ready to send to the Kansas Attorney General in 3 days if no refund. Very Disappointed! One star is overrated!
Don't buy from this seller. They don't ship products and then refuse to refund you money even though you provide tracking that says the item was never shipped. Definitely not a reputable company.
I ordered The Walking Dead Compendium 15th Anniversary Box Set (Paperback) on November 23, 2018 via Walmart.com it is now December 31, 2018 and not only have I NOT received this order but I have not been able to reach anyone at Grand Eagle Retail. I am working with Walmart.com to cancel this order as I believe Grand Eagle Retail is not a reputable company. Thank you for ensuring my husband did not receive a Christmas gift.