Based on 16 customer reviews EZGO Group Inc is rated 2.5 out of 5. They have been selling on Walmart Marketplace since 2017. They sell EZGO, Vakker, LAND, LEQUEEN and Kemei products in Health, Beauty and Clothing, Shoes & Accessories categories.
EZGO Group Inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting EZGO Group Inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered a hair straightener and confirmation said arrives by 4/28 well it was delivered 4/22 I ordered it on 4/20 long story short it’s stolen cause I want expecting it to get here in 2 days! Poor very poor logistics
Today I received the chain saw, it is not the 40" that I perchase. it is only 24" :-(
It is a big disappointment that a prestigious company like Walmart is dealing with a crock company like EZGO Group inc... :-(
Well I know that I can not trust Walmart to make any online order very bad experience.
I will send it back SIP...
Joel J Roman
Order number: 5291856-305075
I bought a LED flag light. The battery were defective and after replacing the batteries the light it finally lighted but the degree of illumination was terrible. This light is junk..I just have no other way to describe it. It gets 1 star simply for arriving in 1 piece.
Bought color hair wax, got wrong items, their customer service never response!
Ever bought hair curler, out of work in less than a week. Want my money back.
Bought a straightener from them that not durable.
Service not good, although price is cheap
Terrible service, no people response , the product is sort of sucks and try to contact them for return
Wonderful products, nice price!
I like their service and product is good with its price!
I bought Teeth Whitening Kit and out of town for bz trip, I called them to track my order, they always answered with kindness and patience, really appreciate. When I came back, my order has been delivered. Nice product and nice service!
Product was delivered right on time. Everything was nicely packaged. Great customer service
Good service, problem resolved
Nice service. My order has been left in mailbox (in an apartment shared with others) and lost. Although the tracking number they sent me showed that the product already delivered in right place and might take by others, they still re-send a new one to me and leave message "thanks your order and enjoy it". That is awesome service!
I ordered 4 of the yoga leggings very disappointed, they sent the color and they were damaged. I called them several times during business hours they never answered the phone.