Based on 20 customer reviews Expedited Apparel is rated 1.2 out of 5. They have been selling on Walmart Marketplace since 2017. They sell GBH, Galaxy by Harvic, Galaxy By Harvic, SBG and Spire by Galaxy products in Clothing, Walmart for Business and Office Supplies categories.
Expedited Apparel contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Expedited Apparel. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Definitely will not purchase anything from this seller again
The so called soft mens joggers were not so soft and to return them I had to pay a restock fee and return shipping which took $20 pants down to $12 pants .....Ridiculous
The shorts I purchased are of low quality and the company does not stand behind their product. On one pair, the right rear pocket has torn from the shorts and left a hole. A second pair is on track to do the same. I contacted the company, and since more than 30 days has passed, they would not exchange them. They were purchased June 6 and I contacted them on July 27th. I guess WalMart does not hold their vendors to the same standard as Amazon; holding them accountable for poor quality merchandise. Do not buy from this company.
So I ordered from Walmart, ordered two pair of mens pants (for my 18 yr old), and one mens shirt. Upon arrival of my order, I only received one pair of pants and a shirt. I contacted Walmart, who contacted Expedited Apparel, and told them what happened. I received a message from EA stating
That’s very odd
Fedex weighs this package at 3.5lbs which is much more then the weight of just 1 pant and 1 shirt
Was there anything else in the package?
I emailed back and said there were two items and only two, please refund my money. Well they didn't respond. So Walmart issued my credit back. Terrible customer service.
The only reason I even give this company one star is you can't leave a review without one. This company are crooks. They took an order for 5 black M men's shirts and sent me checkered black/white ones. The black and white ones were not an option then on that page and are not an option now. They changed the page picture but the black/white is still not an option. Now they tell me it is my fault and if I return them, I have to pay a 15% restocking fee. I tried to reorder the black and their site allows it until you start to pay, then it flips to these blk/wh shirts. These people are scam artists. DO NOT ORDER FROM THEM!
They sent me a tracking number that was for a package that got delivered to a different Province. It's been about 2.5 weeks and still haven't received my order from them, used the contact link on Walmart's website twice already and contacted Walmart. They say they can't help because it's a marketplace seller. Seller has not responded either. Next time I need to research reviews before ordering anything from Walmart again. Very dissatisfied with them and allowing a crook to sell on their website. 0 star rating, this 1 star is bogus.
I agree with other comments. I had no idea I was ordering from a third party and this company gives NO CARE to customer service. They simply do not care. I would also give a zero and will never order from them again.
If I could rate this a zero I would. Product was delivered to post office where I was expected to pay taxes and duty. I was under the impression it was going to the store! I did not accept the package, so it's on it's way back to New Jersey or Kentucky I think. They do not respond to emails. I've asked for a refund, not expecting to get it. I'm shocked that Walmart deals with this company!
I bought shorts through Walmart order 3631990-173496 never got the item ordered on april 2 I want a refund asap or the item I ordered asap and I payed with paypal
ZERO STARS! Horrible customer service.
I thought I was ordering through Wal-Mart only to find out my items were purchased through these knuckle heads. The items didn't fit. The return policies are different from Wal-Mart's, now I'm stuck with merchandise I can't use. Ugh, awful experience!!
We ordered a boy's jogger pant & hoodie set. We ended up with 2 sets in the mail. I called customer service to see how they wanted to handle the second package. The customer service said to keep it. Super friendly and helpful customer service.
Same deal here with shipping and customer service. Absolutely the worst. Beware!! This company will steal your money.
I wish I would have read these reviews before purchasing something from this company! They are terrible. Don't be fooled by the Walmart free returns policy. This company is not included in that. I purchased a coat from them via Walmart.com and returned to Walmart for a free return, but still had to pay $10 to return for shipping and restocking. I contacted the company and they could care less.
I had to choose a star, but would have given them 0 stars!! DO NOT BUY FROM THEM!
Ordered a jacket as a gift for my cousin. Was told over and over by Walmart that it would arrive on time. It didn't. Now it's Christmas Eve and I have no gift for my cousin. These @$$#+*$ never even bothered sending my package at all. And I haven't been able to reach anyone in a week. And you can't leave a message because the box is full.
DO NOT BUY FROM THESE GUYS
I am having the same problem here I advise anyone not to order from them the are bad business. I rate them a zero
The customer service is just stupid bad. I bought two pairs and both time the pants fall apart. They later contact me 30 days later to say the return has passed. I advise not to buy from these sellers!
I received a pair of shorts that were two sizes too big even though I used their sizing chart. I contacted them 2x by email and Walmart return button to initiate a return or exchange with no response. Contacted them by phone today and they say they sent me an email requesting images. I've never received an email and why would they want images? They do not answer their phone with their business name and I had to ask twice if it was Expedited Apparel as I was passed to a different person. They say Walmart prevents them from actually helping me over the phone, it must be done by email, and they haven't responded as they were closed over the weekend. This is after 3 weeks. They promise their returns department will email me later today when they get to my account and he has added my comments to his notes. Seriously?! Do not buy anything from this company. If you purchase from Walmart 3rd party sellers on the Walmart website they have no liability or control over the outcome, according to the Walmart customer service at my local store, . I will avoid any 3rd party seller in the future, and particularly this seller. If I could give no stars, I would. I now see multiple similar complaints to mine. Why is Walmart still using them?!
I cannot believe Walmart does business with this company. They made me pay $9 for a return fee then had the nerve to charge me for the restocking fee of 15%!!! So basically I get back $3.75 for a $16.99 item!!!! I would give them 0 stars if I could. Beware of this company do not order from them
I have been trying to return item for 2 weeks and no response. Terrible customer service.
Product does not fit. No customer service ..Walmart what kind of business are you dealing with. What company doesn't allow you to leave a message because mailbox is full. SERIOUSLY. IT'S BEEN OVER A WEEK NOW AND I HAVEN'T BEE ABLE TO CONTACT THEM...0 RATING
Product was delivered defective. Wal-Mart won't accept return saying that it has to be returned dirtect to seller. Seller is unreachable. Phone goes to voice mail and the mailbox is full.
Nice quality service Wal-Mart! Guess I was stuipid to think they are an Amazon competitor. They are just pretenders. I'll chalk this up to my education.
Harvic - Nicely done! Not standing behind your products!
If I could put zero stars on the rating I would have.