Based on 4 customer reviews Etek-global is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2018. They sell HP, Lenovo, ASUS, Microsoft and Sony products in Electronics, Seasonal and Walmart for Business categories.
Etek-global contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Etek-global. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Etek cannot produce what it offers for sale, does not respond to e-mails requesting status (I sent TWO), then tries to get you to accept a substitute without supplying as much as a model number. I ordered an ASUS VivoBook Flip F412DA 14" Laptop - AMD Ryzen 5 - 1080p F412DA-IB51 Notebook PC Computer 14" 8GB Memory 256GB SSD on 11 November. I e-mailed E-Tek twice to ask them to confirm that I would receive it by the promised date, 11/24, explaining that I was an educator and a businesswoman, and could not afford to be without an up-to-date computer longer than that. On 11/21, they had the temerity to answer me, at last: "I have trouble to locate one and would like to ship a similar one ( ASUS - 14" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB Solid State Drive - Silver) if you like or we will fully refund. we are sorry for the inconvenience." Without a model number, I have no idea what the age or specifications of this machine are, or whether the price is the same, or less, or more, and e-mailing them to ask was once again fruitless. I will never order anything advertised by E-Tek again!
Trash company do not buy anything from them through Walmart or anywhere else. Paid $340 for a laptop that never left their warehouse in over 2 weeks since purchase. Upon contacting them they were dumbfounded and wanted to delay order. Zero stars but they make you give at least one.
I ordered laptop and didn’t have it 30 days and it would no longer power on. They refused to refund me my 426$. Do not waste your $ with these people it’s bad business!!!!!
Horrible seller. Bought item 12 days ago and was supposed to arrive today. The item still has not shipped. Contacted Etek Global 3 times with no response. This seller is a disgrace and I am surprised Walmart had them as a seller on their website. I am only giving one star because I have to select one. If I couldn’t give zero stars, I would.