Based on 44 customer reviews EROMMY is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Erommy, Dnyker, U-MAX and MELLCOM products in Home, Patio & Garden and Electronics categories.
EROMMY contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting EROMMY. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Ordered a 12x12 steel top gazebo. What a nightmare! Ordered from Walmart. Arrived not only dented and bent, the brackets that hold the roof on were snapped off. Attempting to get my money back and return the product has been a nightmare. Walmart.com is not standing by its customers. So far I have taken the 500+lb item to a store, unloaded it and then had to reload it, I have called 4 times, one of which the representative told me "the last representative only told you that to get you off the phone". Erommy has responded to my request to return the item, and I quote their last email
"Dear friend,I'm sorry for the inconvenience caused to you due to the logistics problem, but the slight damage will not affect the daily use, we can offer you a discount of 80 dollars and you keep it?Looking forward to your reply."
DO NOT BUY FROM THIS COMPANY AND DO NOT BUY FROM WALMART.COM stick with Amazon, at least they take care of their customers.
DO NOT BUY FROM EROMMY!!! THIS COMPANY IS A SCAM!!! THEY WILL TAKE YOUR MONEY AND NOT DELIVER THE PRODUCT!!! ZERO RATED
Ordered a package waited 2 weeks on it to find out they just made a label and never shipped it, very upset!!!!
I just made a purchase on Erommy for a greenhouse. PayPal sent me a receipt and at the end of the receipt it denoted that my payment went to Wish! What??? I went back to the Erommy site and there was NO mention of Wish on the website. I immediately called my credit card company and explained what happened. The payment is pending, however, when it actually posts, my CC company will open an investigation and my money will be refunded within 30 days. Had I known that Erommy was Wish in disguise, I would never had made the order. I also just sent an email to Erommy requesting a refund and explained to Erommy that I had contacted my CC company and if Erommy did not refund immediately, then my CC company would see to it that Erommy does a refund. Hope this helps everyone else. Go to your CC company, or your bank for assistance.
Packages do not include all pieces neither tools to put them together. I am on my second attempt of getting a different missing piece again for a console table I ordered through walmart. They do not respond quickly to emails, I wish I had read their reviews first.
Ordered a 12x12 steel top gazebo. was sent 10x13 gazebo, no idea if it's a steel top that we ordered or a polycarbonate (which wouldn't work). The contact info they give is fake or incorrect. We are struggling with Wal-Mart to get any kind of response. I wish I had found these reviews before I ordered. God what an absolute nightmare. Next time, ORDER FROM AMAZON
do not buy from here. ordered a 1080p webcam recieved a fkin 720p wtf is this scamming sht...
Literally the worst products you can buy absolute garbage this is the only thing I’ve ever left a review it was that bad don’t buy anything from this company
Ordered webcam in April and still haven’t received it. Reached out to Walmart and sent a complaint to BBB. Has anyone gotten their money back? If so, how?
Same problem as a lot of people. I ordered a webcam. after 3 weeks I contacted the company. I never received a reply. I finally received the item after 5 weeks which was was two weeks after I no longer needed it since I bought a replacement locally. Walmart, these 3rd party sellers are hurting your reputation.
Terrible customer service. Do not order from them. Charged credit card, package tracking ended with product undelivered. No response when contacted 3 times even though Walmart said they would contact in 24 hours.
THIS IS COMPLETE BULL. MY GRANDMA ORDERED ME A GREENHOUSE FOR MY BIRTHDAY AND IT WAS SUPPOSED TO BE AT MY HOUSE BETWEEN MAY 4 AND MAY 8. NEVER CAME. UPS ADMITTED TO LOSING MY PACKAGE BUT I CANT CONTACT EROMMY TO GET A REPLACEMENT SENT. WTF IS GOING ON? WHERE IS MY GREENHOUSE? IR WHERE IS MY $59.99???
Same here! Ordered a webcam, they said it shipped, still nothing. I sent a message to the seller and got this reply:
“Dear friend, due to COVID-19, logistics is very bad recently, I am contacting the logistics company, I am sorry to delay your order, I will compensate 5 dollars, would you like to accept to continue to wait, thank you, looking forward to your reply”
I order a glider chair on 4/20. Tracking says it is pending delivery, however one area says it left Roland Heights, CA and FedEx tracking relays that shipping label was created in Chino, CA. I have been charged and I do not know where my chair is at. I called Walmart.com to no avail and I tried to contact Erommy and no answer, just a recording. This a scam. Do not do business with this company.
Ordered car tower no shipping info still same sitting on truck can't get ahold of noone company and walmart not helping.
Yeah. I'm pissed. Ordered weeks ago and says it still hasn't even left their warehouse. Today was the latest day it was supposed to arrive when in fact it hasn't even left China. What Bullshit. Can't get anyone on the phone or contact them via message through fuc)ing Walmart. I get an error over and over. Can't call can't contact via message. I'm gonna take them down online. That's how mad I am. I will share their shitty service and connection to Walmart for a year if they don't fix this now.
Holy Hell Same issue with a web cam... I see a class action law suit forming here. Save this page people and print out the evidence for your lawyers. The company never seems to answer on where the items are. It just reads as delayed....yea delayed and scamming.
I ordered an outside glider swing. It arrived two weeks late. And with NO Bolts, Screws, hardware at all. And NO instrustions. So now i have a pile of metal instead of a swing. Called the service # and only get a recorded message.
We all have been duped! And Walmart is part of the scam. since they won't take any positive action to help us. I am not going to take this. I am going to Walmart and someone there will have to initiate a refund of m y money; especially since I ordered this item on their approved website. Shameful and SAD!
OMG I should have checked this out before I ordered web cam. I am in same boat as everyone else. promised in april still have not received . I also paid the extra $10
for faster shipping. I expect walmart to refund that. lesson learned