EASYHAWK

I have your 6 by 10 foot shed to assemble. Everything has worked well until I got to Step 3 in your Installation Instructions. This Step is to begin with a single piece of DB06 to be connected to piece DB05 at the back and the piece DB02 on the left (per Steps 1 and 2). Toward the back, DB05 has two lower male connection posts. Toward the left, DB02 has one lower male connecting post. See Step 1 and Step 2 on page 12 to verify this configuration.

With this configuration, the correct configuration of piece DB05 should have three upper female connections, two toward the back and one toward the left. Yet this is not what piece DB06 has. It correctly has two upper female connections toward the back. incorrectly it has a lower male connection post on the left. I tried rotating your piece DB06 180 degree and that did not work either.

On page 3 of your manual, your piece DB06 is drawn correctly. But the piece DB06 that I am presently looking at does not agree with that drawing. I have checked many times that all of the pieces DB06 are branded on the bottom with DB06.

I certainly hope this problem is not going to continue in a similar way through the 48 steps of this shed assembly. Please respond to this email or call me via my phone number (940) 782-0072. I cannot proceed until I get the correct piece(s).

This Instruction booklet bravely said on the cover: "Our team is available 24/7 to help with any product question. Contact us anytime!" The only way that this could be possible was only through the email address: [email protected]. I hope this works.

Lloyd Bennett