Based on 22 customer reviews DZT Worldwide LLC is rated 1.0 out of 5. DZT Worldwide LLC has been selling on Walmart Marketplace since 2017. They sell DZT1968, Binemr, Binmer, Voberry and Xshuai products in Toys, Clothing and Electronics categories.
I have reached out several times to return an item and have received zero response even though I received an auto reply that DZT would respond in one business day (it’s been two weeks). Since seeing all the negative reviews with returns I will be calling my bank tomorrow to dispute the charge. NEVER AGAIN will I purchase from them and shame on Walmart for using such a crappy business.
I been trying to get back to DZT to return a watch that I did not order and was charge for also the watch does not work it was already used very disappointed don't know what to do to get my refund also disappointed in Walmart for using them. I rate them as very disappointing
Good luck returning anything!!! It's extremely frustrating trying to reach this seller to return an item that didn't fit. I tried 4 times contacting them, but I have yet to hear back from them!!! Extremely unhappy and I think Walmart should do something about it assisting their customers... I would have giving them zero star if I could
I ordered a cat tunner and it was so cheaply made and small.I tried to return it to Walmart and now see that I have to pay shipping for return.I will never buy from DZT!
TOTALLY agree with all of the previous reviews. These people are unprofessional & will not refund your full amount. DO NOT BUY ANYTHING FROM THEM! I can't believe that Walmart has an association with them. Like others, I say they deserve 0 stars but you are forced to put 1 star to write a review.
Beware company offers only 20% on returns their e- mail said it is to complicated and to time consuming to offer full refund. Very disappointed this company is affiliated with wal mart.com.since we order items a lot. Never experienced this bad of a business.If you buy the size is not correct and they will keep your hard earned money. BEWARE
Everything previously said is TRUE! EH-VER-RY-THING! (I ordered a swimsuit) They told me NOT to return product but only refunded 30% of my money. NO WHERE does it state on their return policy this is how things would be handled. According to their CUSTOMER SERVICE INFORMATION, they accept goods back within 7 days with original packaging and they make sure you get 100% money back (I contacted them via email through walmart.com the next day after receiving.) I expressed to them my desire to simply EXCHANGE for a different size, which only requires them to send me an RMA#, which they state they would do on their RETURN POLICY. As much as I hate to I will have to chalk this up to a hard lesson learned! They should definitely be removed as a Walmart.com 3rd party seller! DZT WORLDWIDE IS NOT WORTHY OF ANY STAR!
This has been a very negative experience. Wal Mart .com needs to cut all ties to this vendor as they are giving Wal Mart a bad customer experience from looking at all the past reviews.
Do not buy from this company! I thought I was buying from Walmart.com and that wasn’t the case. I asked for a refund and they offered me 20% and I should give the swimsuit as a gift... umm what?! I replied again and they said “need you to send back to the original product, this will take a long time and money, this is very inefficient, and goods in transit is most likely to occur accident, so we usually try to avoid this kind of situation, thank you” No I’m pretty sure your company is inefficient!!!
These are scammers. Do NOT buy. False advertisement of the product I bought so I tried to return it, and then they don’t respond! When they do they only offer 20% back??!! No! The policy said I get it all back in 7 days.
I totally agree with the previous reviews. Wish I had read them before I ordered. I was under the impression I was ordering an item from Walmart and wasn't aware that it was from an entirely different company until I tried to return it. The clothing item I ordered came in a plastic zipper bag with no paperwork and it was several sizes too small. Tried contacting by phone several times with no success and am having similar results with the email address. Guess I will also donate this to charity as a previous review suggests. Lesson learned.
DO. NOT. I REPEAT: DO NOT EVER USE THIS COMPANY. THEYRE A BUNCH OF THIEVES AND (WITH THE ASSISTANCE OF MY LAWYER) IM REPORTING THEM TO ANY AND ALL AUTHORITIES THAT I CAN FIND AND THAT WILL LISTEN TO ME AND IM GOING THE THE MEDIA TO EXPLAIN WHAT THEY HAD PUT ME THROUGH. THIS COMPANY MUST BE SHUT DOWN!!
OH AND FOR THE RECORD, THE ONLY REASON I GAVE THEM A STAR (1) WAS BECAUSE I HAD TO DO SO IN ORDER TO COMPLETE THIS SURVEY.
Still waiting on the item I ordered 12 days ago. Said it would be here by today. Checked the tracking and the item shipped today. Very disappointed because it says on the usps website that it will not arrive until Saturday. I will make sure not to order an item from here again. I would really like to give this place a zero rating but the lowest it will allow is a 1.
DO NOT ORDER. I ordered a swim suit I was so excited about and it was 2 sizes too small, very cheaply made and they haven’t answered my email to return it and as I’ve read above returning will Be a pain.
Don't order from this company!! There is no valid contact phone number, email or even a invoice. If you need to return an item they will offer you a 20% refund and you need not return the item to them. Beware this reeks scam!! Walmart needs to know that their customers are being robbed!!
Giving one star rating only because there is nothing to check for ZERO.
Product did not work, and the seller does not have any way to contact them for returns.
MAKE SURE YOU DO NOT NEED TO RETURN ANYTHING BECAUSE THE PHONE NUMBER IS NOT A VALID NUMBER AND THEY DO NOT RESPOND TO EMAILS THEY DESERVE A -5 RATING CUSTOMER CARE DEPARTMENT IS WORSE THAN AWFUL
They don't even deserve ONE star.. forced to click it to post review.
Wish I'd seen the other reviews before purchasing from "Walmart.com"... which actually ended up being this bogus company whose phone number doesn't work and doesn't reply to emails. Incredibly frustrated.
The above reviews are correct! The swim suit I ordered came in a plastic sandwich bag with no paperwork on how to return or where it came from! The swim suit I ordered does not fit but instead of trying to return it like the others, I will just donate it to charity.
Bought a music keyboard for my son at walmart.com. When it arrived it only played out of one speaker, and even though on the front of the box there is a photo with key-sized keys, the actual keyboard's keys are so small a person with baby hands would have difficulty playing it. When I contacted the company, they replied asking for "relevant photos", whatever that means, and were willing to offer me only a 30% refund. When I tried to seek a refund at my local brick-and-mortar Walmart, the first thing customer service told me was to be careful when shopping at walmart.com! I will certainly not shop from this company again, and upon recommendation from Walmart's own staff I will not purchase anything again from walmart.com.