Based on 29 customer reviews DZT Worldwide LLC is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2017. They sell DZT1968, Binmer, McMola, Binemr and Christmas products in Toys, Electronics and Home categories.
Purchased a bluetooth car receiver, it failed in less than 60 days. Contact the customer service department & they replaced it with a new unit in less than 3 days. No charge! Great response time, no doubt....will use again
I have been trying to contact this company by email on how to return a product and they give the same response, what is the order number? I don't have an order number. My car cellphone holder arrived wrapped in bubble wrap and in a plastic bag. The shipping label on the outside was all I got. I think they are trying to discourage return requests, but I'm not going to stop trying because they have my money and I want it back!
these people are scam artist, ordered a jacket and never received it. they keep making excuses . Walmart allows this market place vendor to abuse customers. I will stop buying anything from Walmart or any of there market place vendors
This DZT is a scam and WALMART is allowing it to do so. My purchase showed and described ten fishing lures for one price,I only got one lure and it was very poor quality. They offered me 20% refund. I hold WALMART responsible and with christmas coming on, I'll shop elsewhere .
This company would not give me a full refund and instead responded with an email that was rather threatening if I returned the item for a full refund. Never ordering from them again. Buyer be ware!
Of course, we can refund the full amount, but as you know, first, it takes a long time, because our warehouse receives the returned product inspection will not give you a refund, and second, the product There are many uncertainties on the way back, it is difficult to guarantee its security. This is very troublesome.
What do you think about give you a refund 50%, the product don't need you to send back to us, you can keep it, donate or send to friends, so save time and postage for you, looking forward to your reply, thank you.
DZT wordwide LLC Customer Support
Very disappointed in this company. They did not send me what I ordered, they sent something else that was similar. Thet acted like I did something wrong. Bad business for walmart to allow these crazies to be on walmart.com
this company is a scam. I ordered a shirt that was very small. I sent them an email as to how I can get a refund. They said they would credit me 20% and I can give the shirt as a gift. No, I want my damn money. I will go all over social media about them but I will keep trying to get reimbursed. This makes Walmart look bad. I will never order from this company again.
I have reached out several times to return an item and have received zero response even though I received an auto reply that DZT would respond in one business day (it’s been two weeks). Since seeing all the negative reviews with returns I will be calling my bank tomorrow to dispute the charge. NEVER AGAIN will I purchase from them and shame on Walmart for using such a crappy business.
I been trying to get back to DZT to return a watch that I did not order and was charge for also the watch does not work it was already used very disappointed don't know what to do to get my refund also disappointed in Walmart for using them. I rate them as very disappointing
Good luck returning anything!!! It's extremely frustrating trying to reach this seller to return an item that didn't fit. I tried 4 times contacting them, but I have yet to hear back from them!!! Extremely unhappy and I think Walmart should do something about it assisting their customers... I would have giving them zero star if I could
I ordered a cat tunner and it was so cheaply made and small.I tried to return it to Walmart and now see that I have to pay shipping for return.I will never buy from DZT!
TOTALLY agree with all of the previous reviews. These people are unprofessional & will not refund your full amount. DO NOT BUY ANYTHING FROM THEM! I can't believe that Walmart has an association with them. Like others, I say they deserve 0 stars but you are forced to put 1 star to write a review.
Beware company offers only 20% on returns their e- mail said it is to complicated and to time consuming to offer full refund. Very disappointed this company is affiliated with wal mart.com.since we order items a lot. Never experienced this bad of a business.If you buy the size is not correct and they will keep your hard earned money. BEWARE
Everything previously said is TRUE! EH-VER-RY-THING! (I ordered a swimsuit) They told me NOT to return product but only refunded 30% of my money. NO WHERE does it state on their return policy this is how things would be handled. According to their CUSTOMER SERVICE INFORMATION, they accept goods back within 7 days with original packaging and they make sure you get 100% money back (I contacted them via email through walmart.com the next day after receiving.) I expressed to them my desire to simply EXCHANGE for a different size, which only requires them to send me an RMA#, which they state they would do on their RETURN POLICY. As much as I hate to I will have to chalk this up to a hard lesson learned! They should definitely be removed as a Walmart.com 3rd party seller! DZT WORLDWIDE IS NOT WORTHY OF ANY STAR!
This has been a very negative experience. Wal Mart .com needs to cut all ties to this vendor as they are giving Wal Mart a bad customer experience from looking at all the past reviews.
Do not buy from this company! I thought I was buying from Walmart.com and that wasn’t the case. I asked for a refund and they offered me 20% and I should give the swimsuit as a gift... umm what?! I replied again and they said “need you to send back to the original product, this will take a long time and money, this is very inefficient, and goods in transit is most likely to occur accident, so we usually try to avoid this kind of situation, thank you” No I’m pretty sure your company is inefficient!!!
These are scammers. Do NOT buy. False advertisement of the product I bought so I tried to return it, and then they don’t respond! When they do they only offer 20% back??!! No! The policy said I get it all back in 7 days.
I totally agree with the previous reviews. Wish I had read them before I ordered. I was under the impression I was ordering an item from Walmart and wasn't aware that it was from an entirely different company until I tried to return it. The clothing item I ordered came in a plastic zipper bag with no paperwork and it was several sizes too small. Tried contacting by phone several times with no success and am having similar results with the email address. Guess I will also donate this to charity as a previous review suggests. Lesson learned.
DO. NOT. I REPEAT: DO NOT EVER USE THIS COMPANY. THEYRE A BUNCH OF THIEVES AND (WITH THE ASSISTANCE OF MY LAWYER) IM REPORTING THEM TO ANY AND ALL AUTHORITIES THAT I CAN FIND AND THAT WILL LISTEN TO ME AND IM GOING THE THE MEDIA TO EXPLAIN WHAT THEY HAD PUT ME THROUGH. THIS COMPANY MUST BE SHUT DOWN!!
OH AND FOR THE RECORD, THE ONLY REASON I GAVE THEM A STAR (1) WAS BECAUSE I HAD TO DO SO IN ORDER TO COMPLETE THIS SURVEY.
Still waiting on the item I ordered 12 days ago. Said it would be here by today. Checked the tracking and the item shipped today. Very disappointed because it says on the usps website that it will not arrive until Saturday. I will make sure not to order an item from here again. I would really like to give this place a zero rating but the lowest it will allow is a 1.