Based on 44 customer reviews DropAir is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Offray, Adidas, Nature's Way, Berwick Offray and Gerber products in Home Improvement, Home and Walmart for Business categories.
DropAir contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting DropAir. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I got this answer from Drop Air after waiting for a month from a call from them!!!
Thanks for reaching out.
Your order shows that it was delivered last February 14 and is already past the 30 day return period. With that, this order is no longer eligible for a return or refund.
We appreciate your understanding.
I ordered a door lever to Walmart, I decided to return it because I found a different one, Walmart told me it was not through their company but a partner, I asked them how was the return policy for the other company, they said Drop Air will contacted me, it passed a month they never contacted me, I asked Walmart again for any information on Drop Air they said they will contact me, after a month waiting I found their contact Email, I wrote them to ask how to return the door lever, they said they are sorry but the return Policy says one month, so now it past a month they cant return my money, What a Shame!!!
Price gouged LLC should be their name.
They are trying to sell guitars for 2x the normal price, praying on the under educated.
I paid for 6 inflatable chili peppers 30 inch . They were advertised as a 6 pack . Interesting that they sent only one. They requested I take a picture of the product they sent and box sent in. .Ridiculous as it was sent in a poly bag envelope small enough to fit only one of this item. I will stand on they knew they only sent one based on shipping weight and what they paid for shipping. I cant believe Walmart continues to support this business. I see I am not the only one that has had a bad experience with this business. I will make sure Walmart knows my complaint - Hopefully this business will be banned from selling on Walmart's website !!!
THIS COMPANY TOTALLY SUCKS! I ordered 2 King electric heaters on 2/1/21 to be delivered on 2/26. On 2/26, they send an email saying my order was delayed. Then, on 3/2, I get an email saying my order was canceled. Actually, they said it was canceled at MY request. Bullshit, I have been anxiously awaiting those heaters. I should have read these reviews before I ordered. i give these jerks NEGATIVE five stars.
This is the absolute worst company ever. The level of disrespect for there customers is unreal. I bought a baby crib sheet that I thought was sateen. The sheet was 40.00. I knew that was expensive for just a fitted sheet but I wanted my baby girl to have a sateen sheet. When it arrived it was the hardest ruffest sheet I ever felt. I wouldn't let my dogs sleep on it. When I tried to return the item a day later I was given the run around only for them to say it was pasted the deadline. These are hard times for everyone and I made a sacrifice to invest in this item. It is a true shame how this company takes advantage of people. I never received my money back but I did learn a hard lesson to always check ratings of a company. I bought the atem through Walmart as a third part seller but I will be sending Walmart a detailed email as well as the better business bureau. I hope this message helps someone from making the mistake I did. Please please stay away from this company.
Bought a braun electric tooth brush for 88$ and was shipped a 35$ off market toothbrush instead and charged for expensive model. BAIT AND SWITCH! These people should be in PRISON.
ORDERED a 3D printer - - a FlashForge Adventurer 3. Paid $509.52 . Normally sells for $449 on Amazon, but they were out of stock, as was Walmart itself. I was willing to pay a little extra to get one in time for Christmas.
RECEIVED the FlashForge Adventurer LITE VERSION, which is the wrong model, and normally sells for $369. Trying to return the unopened product for full refund so I can buy it from another seller.
So DropAir jacked up the price by $140 in the hopes that I wouldn't notice the difference in models. Judging by the other comments, I'm guessing this was no accident.
I purchased 2 large skeins of baby yarn. The price had doubled since my last purchase, but I needed the yarn. The large skein of yarn was 10.5 ounces. I received 2 skeins each weighing 3.5 ounces. This type of business is a "scam". I informed Walmart of this action. Be careful if buying through Walmart or other on line businesses that it is not shipped through Dropair LLC. A phone number could not be found for them.
I purchased an $1100 keyboard from dropair via walmart.com. The keyboard arrived damaged and the company, despite multiple efforts to return the item, failed to provided a return shipping label. The 30 day return period subsequently elapsed and now Dropair and Walmart.com say I am on my own. I wish I had seen the aweful rating for this vendor before my purchase.
Wish I saw this sooner, its all true, they suuuuuuuuck. Do not use. You have been warned........several times!!l
DO NOT ORDER FROM THIS COMPANY "DROPAIR".
THEY ARE A SCAM COMPANY POSING AS AN AFFILIATE OF WALMART.
THEY RIPPED ME OFF AND USED MY CREDIT CARD INFO IN ARKANSAS.
Awful! Paid $23.99 (w shipping) for a Makit and Bakit Butterfly suncatcher. Picture shows 2 butterflies. I thought for the money, it would be 2 large butterflies. Turns out its 1 small butterfly. Hobby lobby sells for $2.99!
((( SCAM - CON - SCAM - CON ))) Pose as Wal-Mart and charge your card 3 times the face value. Playstation 5 for son`s Christmas is $499, and these Crooks at Wal-Mart & Dropair charged us $1499.00 and NEVER shipped.
If you haven't figured it out by now, DO NOT BUY FROM THESE PEOPLE!!
worst service I have ever encountered
It got here but what a scam. Walmart Delivery was free but DropAir was $14.99 for a $24 item. Will pay better attention and not order DropAir again and disappointed in Walmart for using this "service??"!
HORRIBLE HORRIBLE HORRIBLE!!!!! Took the money and waited 10 days. I called to check the status of the order, they said it was still processing. Found out they cancelled the order the next morning and Walmart won't honor the price or back the price up. They however will give me the same product for $499.99 verse the $48.76 that it was listed for. NEVER AGAIN!!!!!!!!!
Was in the market for a hot roller set. Walmart carries the one I want for $62. Surprising for Walmart to be so pricey, I thought. Only to read the fine print “Sold & shipped by DropAir” After reading all the reviews posted about DropAir, I’ve decided not to purchase from Walmart. The same product is sold for $34.99 from other department store. Disappointed with Walmart to continue use DropAir. They’ve lost my business.
This seems like a scam.
I ordered a printer...they took the money
..then never shipped product. They would not respond...i had to contact Walmart to resolve...by then they had had my money for a month....buyer beware