Based on 16 customer reviews Dgu Group Inc is rated 1.1 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Dgu Group Inc cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Dgu Group Inc. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Hopefully, this company will respond to my request to return an item for a full refund. If they do refund my money, I will change my rating.
( I thought I was ordering from Walmart. I have a great rapport with them. I hope I will with Dgu Group Inc.)
I haven’t ordered from THIS company but notice that it is Chinese owned with an American address. I have been burned twice by these Chinese companies….never again. They sell JUNK that is NOTHING like what you think you are buying. Doesn’t even deserve one star. China is our enemy in so many ways. They are taking over while people sleep. You get what you pay for.
Trying to do a return and they are negotiating a price offered a six dollar refund to keep it and or told me to donate it. This is after 3 emails. They’re not returning it as stated free returns. I want my money back!! I give it a zero rating!!!!
I give 0 out of 5 stars ordered what supposed to be a sweater. After several weeks and Walmart customer service it arrived. It looked like scuba gear. It looked nothing like the picture and a size medium was more like an X-large.
I bought items from them that was too small and having a hard time getting my refund...they say they put it back on my card but is lieing once again ..then they wanted to give me half of my money. Please do not order from them because I cannot get my money back from them period.
Would like to rate lower. Give one month delivery estimate. When you say it is to long they try to says just wait and see if comes sooner cant cancel. But can return when arrives if you dont want. But wo t send you return insructions when asked. Stay clear
walmart needs to look better at the ppl they are assioated with
January 10th??? A Christmas gift?? GMAFB!! Do NOT order from this company!!!
Terrible company Sent me a jacket that I ordered from Walmart wasn't the right item & wrong size. Going to contact BBB about these scammers!
TERRIBLE TERRIBLE CUSTOMER SERVICE! DO NOT ORDER FROM THEM - WAITING THREE WEEKS FOR MY ITEM STILL HAVE NOT RECEIVED...KEEP GETTING SHIPPING DELAY RESPONSE...ONCE SOMEONE SAYS THEY WANT THEIR MONEY BACK - REFUND THE MONEY!
Terrible company. It’s getting harder and harder to order from Walmart and it coming from another company. When I order from Walmart from now on it comes from Walmart or I don’t order there. This company Dgu is the worste
I will not order from this group ever again!!! i thought I was ordering from Walmart! I order a Black Blazer size 22. when it arrive cramp in my mailbox, I immediately knew something was wrong. the package was awful looking. I didn't knew that Walmart deal with a third party when fill out order. Thinking I was ordering directly from Walmart I was highly disappoint. The blazer was paper thin, didn't have a care label attach to the garment on how to care for it, the size was a 22 but to small. and on top of that didn't have a return label included so I can return it back. Have a shipping dept. 1055 Sesame Street Franklin Park IL. 60131. So I am out of $21.00. you guys are to be a shame of yourself for doing someone like that. All I can say that I hope other will read this and stay away from this company. You guys make Walmart look bad. I'm going to get in touch with the BBB.
Terrible company. Changes delivery date after I ordered. Lies about shipping order out already so that they don’t have to issue a refund.
Beautiful cloth. Got the wrong size.
Sent me the wrong damn size!! Sent a size large for someone who ordered a size small
Will not order from this group again. Its money lost. The return policy is next to impossible, in my opinion.