Based on 3 customer reviews Decotex is rated 2.3 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Decotex products in Home, Home Improvement and Health categories.
Decotex contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Decotex. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Horrible service. I purchased curtains online via the Walmart website. I changed my mind within an hour and I was told that I could not cancel the order. I returned the curtains to the address that I was given via email with my order information. I emailed the company three days later to inquire when would I receive my refund and provided them with confirmation of delivery. I was told that they received the return order, but needed my order number. I emailed them back with the order number and have not received a response. Needless to say that I am of the money that I spent on the curtains plus the money that I spent to return the curtains. I've attempted to call the company several times, but no one ever answers the phone. I would not recommend that anyone purchase from them. I wish that could rate them less than 1 star.
Received the 3 window scarfs and like the width as it gives the fullness I wanted and I also like the shade of green. Thank you!
Terrible service! Have waited several weeks for a reply from Decotex on a return of curtains which I purchased online on the Walmart website. I would not recommend Decotex to anyone! Their business practices are more than unethical!