Based on 13 customer reviews DealClock is rated 1.4 out of 5. They have been selling on Walmart Marketplace since 2016. They sell LG, VIZIO, Sony, HP and Dell products in Electronics, Walmart for Business and Office Supplies categories.
DealClock contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting DealClock. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Terrible company as others have stated. I ordered a pair of headphones which never arrived. When I emailed walmart.com I was redirected to this company's customer support. I was told that they would do nothing about the missing package that clearly states the item was never delivered on walmart.com's tracking page. The email suggested I must have received the package and lost it.
DO NOT ORDER FROM THIS COMPANY--READ the reviews first! I ordered a dual clock/temperature though Marketplace at Walmart.com. The item was not what I thought it was going to be, in terms of quality and usage. I promptly returned the item to my local Walmart store. I was not given an immediate refund from Walmart. A few days later I received an email stating that a refund was issued to me via my credit card. When I checked my credit card account, there was no refund. I noticed, however, that I was charged an outrageous restocking fee upon returning the item. I will never use the Marketplace feature again! What a disappointment! BOO!
Sorry I couldn’t give a 0 star review! Ordered through Walmart.com. Faulty machine from the word get go! Had to pay my own return shipping. 9 days and no response from dealclock. Walmart refunding full amount but could take 30-60 days. What! I trusted a Walmart subsidiary and got burned! Buyer beware! Dealclock said had to send back to Brother first. Could not issue a refund for 5-10 days and if found no issues mechanically they could charge a 50 percent restocking fee. DO NOT USE!
This company is horrible. I received an item I did not buy so I assumed my account was hacked. I called and tried to stop the shipping but apparently it had already shipped. My wife opened the box, looked at the item to confirm it was in there and promptly sealed it. She called them for a pre-paid return sticker. We sent the item back. 4 days later I get an email that the item is not the same serial number as the one ordered and if I didnt return it, I would not receive a refund. Plus, I would have to pre-pay the postage to get back the item I shipped them. This is pure BS. I called my credit card company to insure I dont get charged. This is highly suspicious. A guy named Jacob was helpful, but this company seems like a scam. Based on the other reviews, I wouldnt trust them.
Came just as described, earlier than delivery date promised.
Purchased a new item, I received a used item in a torn package. Spoke to representative of dealclock that told me It’s not there fault and I will receive a return shipping label in 2 business days.
Would leave 1/2 star, but not an option
This company is horrible. I never received the package I ordered through walmart.com and was sent an email basically making it seem like it was my fault I didn't get the package. I will never order anything from this company again. Buyers beware. If you want your order to arrive? Don't order from this company. Walmart.com was amazing at resolving the issue. Just be careful if ordering from Walmart, make sure it's not through a third party seller called DealClock!
I had got a bike that was super small and super slow
Ordered a PS4 Remote for Christmas for my son, Got a flashlight. When if first placed my order only after 2 days they canceled issued me a refund, and said my order out of stock. Then a week later they charged my card for more then the first time. I get my order in the mail and its wrong. This place is not good. Will not call you back or reply to emails.
I purchased a Sony video camera from Walmart.com. on CyberMonday for the selling price of $728. My reciept shows sold and shipped by DealClock. My order was good, the money taken out of my account. Sunday night, suddenly my order is canceled!?!?! What is going on? My purchase should be honored! I would NEVER purchase from this company again.
I bought a crazy cart for my son 1.5 months ago and every day we had a problem with it, He couldn't enjoy his new item, and now the battery is dead.
Accidentally bought the wrong item but it cost over $20 to return. Other than that they had good communication about it, I just thought the price was ridiculous.
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