Based on 9 customer reviews Danrelax is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Danrelax cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Danrelax. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
My name is Vincent mannion,and i received only half my order and it's saying i have received it all?i ordered the 7 piece patio set and only received 2 sets of chairs and missing the other set of chairs and the table?will they be arriving soon
Bought patio set from them and only got 3 out of the 4 boxes. Contacted Walmart and they were of no help. Emailed Danrelax and got no reply. No phone number for them so I’m stuck!
This company is horrible do not buy anything from them their customer service is terrible bought an outdoor patio set didn't like it they gave me a terrible time trying to return it they won't answer their emails I told them that I simply wanted information to ship back they first offered me $50 then they offered me $100 I said now I don't want to credit I want to return the furniture they then just stopped answering me horrible horrible horrible Company please don't order anything from them
Danrelax sold a elderly woman a power lift chair thar fell apart less than 6wks later but they won't replace or return it because it's out of 30day return policy. Even though we sent pictures showing the poor construction
I purchased this chair. Immediately I realized it was not fit for my height; I felt uncomfortable sitting in it. I reached out for a full refund and they kept offering me a gift card in place if a refund. First it was $30, then $50, then $150. However, I paid $534 for the chair with warranty and taxes. That is insulting. They never provided me with the address to return the chair. I am hopeful with only 3 days until my 30 day expires they send the address. Then after that I read in addition to paying the return shipping I could be charged up to 50% for restocking. I would have thought better of a retailer through Walmart!!
Terrible company. No customer service. Sent me part of a chair and wanted me to pay $150.00 to send back partial chair. Do not buy from this company.
Bought my recliner in July, 2021 - chair began to fail almost immediately and finally started smoking in December. Seller tried to avoid assisting with a chair that I can no longer use due to potential fire damage. Advised they would try to get a discount for me and a replacement motor. Don't want a replacement motor because I will have to find someone to install it and not sure the chair will be safe even after that.
Bought on Walmart because I thought that meant they were a good seller but that is not the case. Do not buy from these people!!
I tried to save a few dollars buying from Walmart a lift chair. I'm not a protection plan buyer. Got what I paid for. An inexpensive poor quality chair. Lasted 5 months. No manufacturer warranty. Save your money.
Horrible customer service, condescending, won't honor returns and product is [email protected]! Save your time and money.