Based on 27 customer reviews Coutlet llc is rated 1.3 out of 5. They have been selling on Walmart Marketplace since 2016. They sell VicTsing, Mpow, Vtin, Seneo and GE products in Electronics, Seasonal and Auto & Tires categories.
I want to file a class action lawsuit against this company. They are stealing people's money for fake product and will not live up to their return and refund policy. Please email me at [email protected] so we can get this going. I cant afford to lose this kind of money even if it was only $27. They cant keep doing this to honest people. I bought a ps4 controller but it's fake and doesn't even work!!!! And I'm placing a call to the better business bureau. This isn't right!! Please contact me so we can all make this right!!!!
won't respond to email for return on item but no problem taking my money and a fake phone number for us to call. I'm out almost $28 from a single parent that's alot. way to go!
After posting my initial complaint, Coutlet llc contacted me and provided a full refund. Ultimately they did the right thing and I am now satisfied from a customer experience standpoint.
Do not do business with this seller!!!
I placed a cancellation within less than 30 minutes of placing this order online and they shipped the product anyways.
Horrible customer service! No apologies for the hassle or efforts to rectify the issue.
Walmart should be ashamed for allowing these folks to sell on their behalf. Just look at the rest of the bad reviews, they speak for themselves.
I bought a wireless ear piece. When I received the ear piece it was defective. When trying to send back they wanted to charge 15 percent restocking fee and I would have to pay shipping or wanted to keep the item and refund 30 percent. It's useless, scam and defective item. I would rate this place a zero.
BUYER BEWARE... I can't believe WALMART would allow these people to represent them! Marketplace sellers??? CANT BE TRUSTED... Won't give refund on wrong item. I see, items are knock offs. They have NO valid phone number, NO valid return addy, don't respond promptly to Emails.... KARMA is GONNA GET THEM! May they, and their products take a deep dip in the South China Sea. Lucky, WalMart resolved my refund issue. Thank you, WalMart.... as for Coulet LLC - they just CANT be TRUSTED!
i’ve been trying to get a refund and they’re not responding i’ve ordered a controller that is wired which i dont want wired so i got a wireless one somewhere else and i want my money back from them and theyre still not sending me a return paper or anything and i’ve been asking weeks!! don’t order from here my one star = -1
Bought a ps4 controller from walmart.com not knowing they sell items for scammers. The controller came shipped in nothing but a mangled plastic bag and ofcourse the thing didnt even work. Walmart wont refund but i paid walmart!! Wtf kind of scam crap is walmart running?!?
They mailed a broken headphone (Mpow Bluetooth Headphones, IPX7 Waterproof In-ear Earbuds, Wireless Sports Earphones for Gym Running Cycling Workout). They are refusing to answer my emails and refund me or send me a replacement. They did stop responding to all email communication after I sent them the photos of the broken item.
BOUGHT 3 FITNESS WATCHES AND 1 WAS DEFECTIVE SO I ASK FOR A REFUND ON ALL 3. THEY ONLY WANT TO GIVE FULL REFUND ON THE DEFECTIVE ONE AND 20% ON THE OTHER 2 AND I PAY A 20% RESTOCKING FEE AND PAY FOR SHIPPING. NEVER BUY FROM THIS COMPANY. I ONLY WISH THERE WERE REVIEWS THAT YOU CAN READ BEFORE BUYING THEIR PRODUCT LIKE MOST COMPANIES HAVE, BUT THEY DON'T EVEN HAVE A PLACE TO LEAVE A REVIEW EXCEPT HERE WHERE ONE WOULD GOT AFTER LOSING THEIR MONEY TO THEM.
Similar complaints with PS4 Controller, not compatible with the ps4 without using a cord, that's not what I paid though.
This company sent me a fake ps4 controller at the price of a real one, awful quality. Walmart has it listed as “PS4 DualShock 4 controller” so I didn’t think twice about it being fake. Fuck this company and fuck Walmart.com
I bought a blue tooth headset did not like it, there return policy is terrible it cost 1/4 of the cost for restocking stick to amazon.
I bought 2 bracelet fitness trackers watches, both of them are dead after few hour working. I requested for my refund and got very annoying emails suggesting that I keep them or give them to friends as present and get 30% return. It’s such a scam. Stay away from this company by all means if you don’t want to be ripped off
Well i bought a female pleasing device aka dildo, for myself upon receiving it I noticed the the shipping materials were a little messed up, when i opened it to my surprise it looked like it had been used due to the way the packaging was, and also it smelled weired, trust i know what they smell like as i have purchased several in my day, and i must say this was the first that i ever recieved one in this type of condition. So i tryed contacting the company just like everyone else on here did, with absolutely no one responding, so i sent several emails, also no reply from the company at all, so instead of dealing with all this aggravation I cleaned it off and kept it, if there was a spot for zero stars that’s what I would give them.
Ordered ps4 wireless controller at full price and received a knock off brand. Trying to exchange but not getting anywhere with them. I went to walmart.com to avoid this exact thing
Ordered gaming mouse arrived defective been writing company over week still no refund like they scam artists
Received a broken PS4 controller. The package was shipped in a bag and bubble wrapping not even a box. My immediate thought was it looked cheap and used. I’ve never seen a “new” product shipped with such underwhelming care. Of course, the controller didn’t work properly. I’ve now been trying to email this company to get a refund and they keep sending the same copied email reply with terrible grammar and English. We’ll see if I ever get my money back. Complete scam artists. This company is a joke and I will never purchase anything from them again. AVOID BUYING ANYTHING FROM THIS COMPANY!
I wanted to return a now-not-needed, new-in-the-box Bluetooth earpiece but the procedure is way too onerous. Will not order again.
Not worth buying anything sold from coutlet.Bought an item that didn’t even work,cheap, and broken.Ive asked for a return, and not one response.