Based on 61 customer reviews Coutlet llc is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2016. They sell VicTsing, Mpow, Coutlet, Habor and Cymas products in Electronics, Seasonal and Home categories.
Coutlet llc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Coutlet llc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Buyer beware. Received a defective product. I contacted them and they said to send them pictures..? After that they offered to refund 20% of the price.. They said they can't take the product back since they're in China. Now they are telling me to pick something else out from their store. If anyone ever got scammed on ebay or a site like Letitgo this feels like the same. Just surprised Walmart would like its customers to a company like this. I'm out $100. I'd use another store..
Dont buy from them I order A 3rd party PS4 gamepad for on the 4th of may 2020 and its the 27th now and I still dont have it
Ordered a wireless PS4 controller got a cheap knock off brand and it’s wired it’s a piece of crap can’t get a hold of anybody to get
my money back if walmart lets them sell on there web site they need to take care of it.
Stay away. The company appears to be based in Asia. It took two weeks for the item to arrive. They assured me I could return the item. They refused to process the return. Then we negotiated a 50% refund. They only paid a 20% refund. I complained. They paid 20% more. I complained to Walmart Customer Service (2 1/2 hour wait) and still nothing happened. And Coutlet had the gall to ask me to leave a positive review. Unfortunately, these reviews don't seem to show up for items they sell.
if I could give 0 stars, I would.
This company sells knockoff products and then won't support you once the product doesn't actually work. they are trying to get me to accept only a 50% refund and just keep the junk they shipped me. Don't waste your time or money.
Poor customer service and does bad business
-10 if I could go lower I would. This is the worst company . DO NOT ORDER FROM THIS COMPA NY. 3rd party on Wal-mart.com . I was to have pkg on 5/4. It was delayed, talked to company Coutlet through email, they said it was shipped, next day it was delayed, next day pending amount taking off my card, I ask to cancel my order 7 days after all of a sudden my order said shipped, money charged to cc. Still no product several emails, answer was the same SHIPPED, TODAY they said successful delivery, no I have no product. Contacted USPS 3 he hold, they said product has not been shipped but they do have a shipping label when it is ready for pick-up. So 2 weeks into this and I am out money and my product is still in China. Finally Walmart was contacted and I will most likely get a refund . While knows at this point. So watch when you order, do not use COUTLET. I GIVE IT A NEGATIVE ALL THE WAY
Do not buy from this seller. My order was incorrect. Instead of trying to refund me the full price they tried to give me a 3% refund. This is only after harassing them via email. This company is absolutely terrible and does not have your best interest at heart.
ZERO STARS. This company lied and said they tried to deliver a play station controller that I ordered but that the address I gave them was a vacant lot. This was a LIE. Then I receive a tracking email stating that the controller was sent back to sender. Never received a refund or anything. Can’t get in touch with anyone. This is a SCAM!!!!!
THIS PLACE SUCKS THEY NEVER REPLY AND MY AIRPODS BROKE IN 1 DAY THEY ARE SCAMMERS
This company bites!!! Have asked for a return on a faulty watch 4 times and never gotten a response!
Only good as a temporary controller. Their controllers are cheap not only because they are wired but because they perform poorly. Too soft of a movement isnt registered so precision is out the window and I've noticed that at the light touch of mine the right joystick control glides up. Smh, and they're return policy is a scam. They can give u 5 bucks or nothing at all. Would not recommend if ur not looking for temporary replacement
This company is just taking people money I wish I could give them a zero I order some earbuds when I got them they was defected I emailed them they told me they would send me another pair it’s been a month haven’t receive them yet I email them again no response every other day I been emailing them they will not respond back
DO NOT BUY. Received this package in a bag... and Walmart will not except a return even though it was broken in shipping.
I purchased string lights for my girls rooms. They didn’t work. Came tangled and broken. Not able to email the company through Walmart’s app and can’t find their email address anywhere. A waste money for sure.
Items DO NOT WORK..this is a scammer!
Horrible, horrible, horrible!!!!!!!!!! The headphones I bought don't work and they won't let me refund them. They are thiefs and crooks. I am never buying from them again!!!!!
DO NOT BUY ANYTHING FROM COUTLET LLC!!!!!!!!!!!! THEY ARE IN CHINA AND YOU CAN NOT RETURN ANY THING. I BOUGHT A HEADPHONE AND IT WASN'T WHAT I NEEDED. I WANTED TO RETURN IT AND RAN INTO A BRICK WALL. BETWEEN AND RESTOCK FEE AND SHIPPING, I WOULD BE PAYING MORE THAN I PAID FOR THE HEADPHONES. I CONTACTED WALMART, THERE WAS NOTHING THEY COULD DO EVEN THOUGH IT WAS FROM THEIR MARKETPLACE. WALMART SHOULD LEARN HOW AMAZON WORKS. IF I COULD I WOULD GIVE THIS REVIEW NO STARS!!!!!!!!
I purchased this for my son this past week. Only 1 ear piece works. The other looks like its just there for show.... I need a refund immediately.
I bought the wireless AirPods the very first day it hard connection problems I asked Walmart for a full refund they told me what the problem was cause no one has ever complained about it, after telling them the problem they didn’t get back to me I hard to go back to back to Walmart and ask again for a refund but still they told me to send pics and a video of the problem I asked them how taking pics and video will show the connection problem these people are terrible what they are doing is broad day robbery