Based on 63 customer reviews CoCLUB is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

CoCLUB cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting CoCLUB. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I wish I could give a 0. Every review is correct. I want to return a electric car for my grandson. A piece of junk. He’s two and can hardly fit in it. Hardly runs, not as advertised. Making a return is a nightmare and pretty much impossible and Walmart will do nothing. Paid $32.00 to ship here , but they want $80.00 and video and I may still not get a my $150.00 refund. Now my grandson has no car. Shame on you. I said they should not allow this seller on their site, but Walmart doesn’t care. Please do not buy from this company.

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I wish I would have read the reviews. Coclub is a rip off and Walmart should feel real bad about allowing them to sell using their name. I am definitely getting a lawyer involved in my case because they sent me a set of furniture with missing cushions and want me to reassemble the furniture and take a pictures to send them. I’ve been going back and forth with them since February and now they are trying to say I waited to long for a refund. God only knows that they will get what they deserve. Ripping people off with substandard merchandise. I wish I could rate them a zero!!!!!!

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This coclub does not take returns an if you write call they have pre-made Recording for when you call or text they’ll send the same one every time you call them or text them. If something is wrong with the order that you received from them you were stuck with it no returns no refunds I wrote them call them and even wrote Walmart at least 20 times in a week they do not respond I have to push one star but this company is not even worth one star

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THIS COMPANY IS THE WORST

THEY SELL TERRIBLE ITEMS AND THEY DONT ACCEPT RETURNS BACK

PLEASE DO NO PURCHASE FROM THERE

I AM TELLING YOU, I HAVE PROOF TO PROVE IT

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I wished I had read these reviews prior to purchasing., terrible sellers.

I ordered patio furniture and after assembling half of it and the canopy metal sections bent and I did not like the quality I disassembled it, put it back in the box and emailed the company through Walmart's website. They requested videos and pictures so their warehouse can approve authorization. I sent pictures of the bent pieces and was then told they need a video. I put it back together and took a video and sent it. They preceded to tell me I should put it together with two people and to follow their video and they would offer me 10% back. Their video of two gentlemen putting it together did not even follow the directions did not help. They used a drill and didn't even use the washers. Also when I googled their Colorado address it was a house, no warehouse or business and their emails arrived after 10pm at night, so I believe they are not in the US.

Then after reading these reviews I just stopped dealing with them and called Walmart directly. Walmart sent CoClub an email asking for them to send me shipping labels and I received emails saying keep the product and Walmart would reimburse me in which they did the next day. I did contact my credit card company also but Walmart took care of everything.

I've learned to check out the third party sellers more in depth on Walmart and other on-line companies.

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Do not buy online

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I purchased a beautiful Rattan Patio Sectional Sofa Set. I had a problem with a cushion. After sending pictures, the company sent me the cushion in Box 1 of 2 along with 100 pounds of furniture. I was told to throw the furniture in the garbage. It’s at least 100 pounds , does not fit in a garbage can or bag. Therefore my only choice is to drive 30 mile round trip and then pay for disposal. I attempted to resolve the issue in several ways , send return label, I’d pay the shipping on the second box or I’d pay for the second box. All request were denied by a man who claimed his name was Ken. He was also rude and raised his voice to me. I suggest strongly after reading the reviews on this company that Walmart not use them as a distributor and the public not purchase their products

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I purchased a lift CoClub chair through Walmart.com. As soon as I received the chair I paid someone to put the chair together for me since my husband is disabled. As soon as the chair was assembled we saw the chair was higher on one side and did not sit level. I had the person go ahead and take it back apart and put it back in the box. I contacted CoClub and about 4 days later they responded. They are requesting I put the chair back together and take pictures. This is unreasonable for me to have to pay someone again to assemble this chair and take pictures and then take it back apart and put it back in the box. I’m not sure what the pictures are suppose to accomplish since I am returning this defective chair no matter what.

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I should’ve read the reviews about this company before purchasing anything from them through Walmart. If I could leave 0 stars, I would.

An order was supposedly “signed for” at an address in a completely different U.S state than the state the order was placed for.

This is when I realized that the operation is a SCAM.

SAVE YOURSELF THE TIME, ENERGY, AND MONEY!!! Do NOT buy from this “company”!

And get this, the best support Walmart had for me was to “contact my financial institution to dispute the claim”.

How about you stop supporting fraudulent business?!

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Horrible company.i was sent the wrong parts for a bunk bed so I was told to return item for refund. The package was lost upon return and the company won't help me get a refund. Rep told me to wait for package to arrive but I was already told by FedEx it was lost. They make no effort to help me resolve this.

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This company is a joke. Ordered a bed frame that never came and they literally told me they did not agree with me because it said delivered on their end? And then they asked me to check my mail box or in places the carrier could hide it? Lmao ITS A BED FRAME!!! Finally got my refund after arguing and threatening to take this farther

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Terrible company making horrible products. Purchased a twin size bed frame which split in half less than 24 hours after assembly when my toddler climbed onto the bed. The mattress fell though and the broken pieces were splintered and sharp. This product should have never even been manufactured nor made it though quality control. Never ordering from this company via Walmart again.

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Bought a futon from this company via Walmart and noticed there are 0 reviews - none posted on the Walmart site?

Also noticed the price of this futon was double at $480 compared with similar styles with different brands, but the listing stated it was high quality.

Unfortunately this was not the case -- quality is low: the futon has thin padding and fabric that is not comfortable for either sitting nor resting, even the back recliner level is uncomfortable. Overall size is adequate for a child or pre-teen, and it will not hold the average weight of 2 adults. CoClub asked me to return to them directly at my cost (more than $150 to ship the 2 boxes), or they would give me 15% refund to keep it. I have no use for this product. Please shop around, pay higher prices only for high-quality items you can keep and use, and know that it's very expensive to send large boxes back to the owners, or deal with live animals.

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DO NOT order anything form WALMART! total crooks! Especially Coclub. will not initiate a return. They are criminals. i would give them 0 stars but then can not submit comment.

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Really wish I would have found this page before purchasing my bed frame from them. Other reviews are spot on. Not only did it take absolutely forever to be delivered, but as I was assembling it, I found one of the pieces was completely cracked and broken. Overall the bed frame is just terrible quality, especially for $211….. ended up contacting them last night and woke up to an email asking for photos of the broken piece. From what I’ve read through in the other reviews, I have a feeling it’s going to be a long uphill battle to get it (if it’s even possible to get it). I would give zero stars I could. Not worth it, please don’t buy anything from this company!!

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Terrible seller, unfortunately, the other reviews are totally right. I would give them less than one star if I had the option.

I ordered patio furniture and after assembling it, I did not like the quality so I disassembled it, put it back in the box and took it to Walmart. They told me I had to request a return label directly from the vendor through Walmart.com

When I did, they asked me to take a 30% reimbursement and keep the furniture because the shipping was too expensive. I said “no”. Then they wanted me to reassemble it and take pictures and email them to CoClub. I said the furniture was packed and ready to go, and that I was not going to reassemble it just to take pictures. Then they said I had to pay the shipping. Anyway, lots of back and forward emails until I just stopped dealing with them and called Walmart directly. I started getting Walmart involved early in the process because I read the reviews as soon Is I received their first email.

It was a time consuming and annoying process though, but Walmart did reimburse me.

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I bought a twin size mattress, along with a twin size bed frame for my 3 year old daughters bedroom. We received the twin size bed frame, along with a FULL size mattress. It was over 48 hours before we received contact, which was by email. They asked for images of the mattress, shipping label, etc… to prove whether or not it was an error on their warehouse. (Duh.. I wouldn’t be trying to return a LARGER mattress if I was pulling a fast one). After another 24 hours I finally receive an email with their offer of “can we give you a 20% refund and you can make that product work?” LOL. Yes let me make a twin size frame work with a full size mattress. Absolutely the worst customer service I had ever received. How are they even allowed to sell products and still be affiliated with Walmart. Completely embarrassing.

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I purchase some outdoor furniture. When I put half of it together I wasn’t pleased with the quality or the comfort of the product. I packed it all up and took to my local Walmart and they said they couldn’t accept the return because it was a third party item. I purchased it on the Walmart web page. I have contacted the co club company for a refund. There have been several emails back and forth. They asked if it was ok if they kept 15% of the refund to cover the cost of shipping. I didn’t agree. I tried to return to store and not accepted. They then asked me to keep it and they would give me a 30% refund. They keep asking me to give it a try and to keep it. I’m not one to waist money on something I won’t use. As a company they will offer 30 refund but won’t right off a return shipping fee. I am still working with them and will not settle for less than a full refund and return.

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I have sent pictures to Coclub and they still don't want to give me a refund I am have a hard time getting my money back and I am sick of it. I am still dealing with them and I will not stop until I get my refund. I would give them a -1

I contacted walmart.com and they are refunding my money.

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This company is the worst company I have ever dealt with. Wal-Mart is not doing a thing about my order that I still have not received after 2 weeks and spent 289.00 for. I now have a lawyer involved in this issue. For one thing Wal-mart should drop this company from there online shopping, with the reviews that have been enter, which are all terrible and ruining Wal-marts name. They are collecting your money and never receiving your purchase. Or receiving it broke, parts missing etc. Wal-mart does not care. This company was given 5 days to make this purchase right and then the next step will be taken. Watch whom you buy from on Wal-mart online shopping. I trusted Wal-mart and, shop with them for a few years, now they lost a customer because of this. I will never shop with them again.

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