Based on 8 customer reviews CITROLAVA is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2019.
CITROLAVA cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting CITROLAVA. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
DO NOT BUY FEOM THEM!! I ordered VPX Redline Extreme Black Cherry. They arrived in different packaging than the usual Redline packaging. Appears someone wiped all the expiration dates off the bottom of bottle. When I emailed them they lied and said date was on packaging and that’s it. Well, that’s a lie. There is a date and lot # on the bottom of each bottle. They tasted weird. Not the usual energy rush. They are scamming people out of money and product for their greedy selves. And of course they blocked me from their eBay page. If they didn’t do anything wrong why would you block me? I’m not the onlyone who has mad mention of the dates being removed either.
They need to be shut down!
Bought VPX Redline Extreme. They advertise it in a photo for 24 bottles. So I thought I was getting 48 when I ordered 2. It arrived, clearly repackaged, as all the expiration dates are gone as if wiped off leading me to believe they are expired. Today I received about 10 phishing emails from this company trying to scam 10 transactions at $549 each. Like wtf.
Seller delayed shipment and lied about when it was provided to USPS (showed on ship label and tracking as well), was incredibly rude in any correspondence. They also lied about where product is sold/shipped from (so I could guesstimate transit time). Between Walmart site, seller's ebay acct, tracking, and then the label itself, they have three different addresses, but only use one (??). Terrible seller – clearly, the very same overall experience as everyone else who has the misfortune of dealing with them. AVOID.
Bought Poise Liners with Wings thru Walmart, I had no idea they were coming from this 3rd party vendor CITROLAVA and when I got them the shipping box was in PERFECT CONDITION but when I opened it what I found was horrible, the 2 boxes of liners were CRUSHED so badly I was shocked, the liners were all crumpled up and I thought about trying to return them but I NEEDED them so I smoothed them out and put them in the shipping box (which was in perfect condition) and am trying to use them. DO NOT ORDER FROM ANY SITE that uses this vendor CITROLAVA, they are AWFUL and they ship nothing but CRAP !!!!!!!
Bought 2 boxes of protein bars, arrived damaged and spoiled. Contacted seller and explained the chocolate was bad and they simply replied with "we cannot evaluate your tastebuds".
Bought coffee thru Walmart. Got the wrong item. Walmart forwarded my problem to citrolava for action. More than 5 days still have not heard and probably will not.
This is the worst company to purchase anything from. I purchased protein shakes in a can and 7 of them were badly dented. On top of that it was supposed to be a 12 pack of cans. I received 11 cans. DO NOT ORDER FROM THEM !!!
This 3rd party vendor shipped me the wrong product and when I contacted them to resolve this issue they pretended they would email a return label but instead they disappeared from the Amazon site and now I’m stuck with the wrong item.