Based on 5 customer reviews Certified 2 Day Express is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Certified 2 Day Express cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Certified 2 Day Express. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
This is a fraudulent company they will bait and switch, not refund you and continue to charge you. If you read the other reviews hopefully I can save someone else the time and money I've lost. Shame on Walmart for allowing this vendor on their platform. I will never do business with Walmart again so I hope it was worth it.
This company is terrible. Be careful when you buy through Walmart. Somebody else used my Walmart account to place an order. I have been charged for this order but I didn't authorized the transaction. Obviously I don't want the product. After contacting Walmart and many others for a refund, I have been told to contact Certified 2 days express for the refund. This seller doesn't want to refund. Worst seller ever. DO NOT BUY FROM THEM.
I would not recommend using these guys. They have left us hanging for over a month. We bought 2 iPad pros, and one of them was clearly not refurbished. They were prompt at getting us a return label, however that was the last communication from them. We never heard back, and after 5 emails and numerous calls we finally reached out to Walmart. After they failed to get a hold of them, they are issuing a refund.
Do not purchase from this vendor. I purchased a Mac book Air from them 02/17/2021, I was supposed to get it 02/19/2021 but didn’t receive it until 02/22/2021. Upon receiving I was pretty pleased until 02/26/2021 I go to open the Mac book and notice the screen is completely black. I contact Apple support and I’m told that the computer can’t be reset and needs to be replaced since I just purchased it. I reached out to Certified 02/26/2021 as I would just like to replace the computer since I need it to work from home. I was told by walmart if I don’t hear from Certified within 48 hours I can receive a refund which will take 2-3 weeks. Certified as of today 03/04/2021 has replied to 1 Email asking for my order number and hasn’t replied since and it’s been well over 48 hours. DONT NO PURCHASE FROM THIS VENDOR... oh yes when you try to call it’s a google voice VOIP NUMBER NO ONE ANSWERS
DO NOT PURCHASE FROM THIS COMPANY!! We bought a refurbished computer, had it checked out and found out it was not worth anything, you couldn't even update it to the new Apple software. We asked for a refund and Certified Refurbished said yes, and sent us a mailing label. We mailed the compter back, they signed for it and we never heard from them again. No responses to our emails. Gone! Save yourself and look elsewhere.