Based on 23 customer reviews Certified 2 Day Express is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Certified 2 Day Express cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Certified 2 Day Express. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Terrible experience with 2 day express…. Do not utilize this scammer company. You will regret it!!! They have caused me unnecessary problems by sending wrong item and not wanting to refund my money … shame on them ANDWalMart!!!
This company is a fraud and threatened me with the FBI when I told them I had my package stolen. Once proven with pictures and video they told me it wasn’t this problem. If possible I would do zero stars
I returned an item and they are claiming that I had returned a different unit:
“We sent you an Apple iPad Mini 4th generation with a Serial #F9FX46URGHKJ but we received a similar unit with a different Serial #F9FXF8SNGHMN.
Please double check your records. You might have got them mixed up.”
This is 100% incorrect - I have never owned a iPad and I returned exactly what was sent to me originally, in the original packaging. I do not own any other similar item. Also, the original package did not come with a charger or a bluetooth headset, which is another reason why I wanted to return this item in the first place.
They have charged me again for the item. I have requested that they reverse this charge immediately, or I will need to report this as fraud to my bank. I have not heard back from them.
Trash, con artist. Don't buy here.
ABSOLUTE WORST VENDOR EVER! I HAVE CONTACTED THEM NUMEROUS TIMES REGARDING A GLITCHY LAPTOP I BOUGHT AND I ALWAYS GET THE SAME BS RESPONSE "we're super busy blah blah blah" and NO CONTACT FROM THEM WHATSOEVER!!
Horrible, bought product as a gift…..doesn’t work. Emailed for return, no response. Don’t buy anything from them
DO NOT ORDER FROM THEM! I am fighting a $347 item that they originally refunded and now charged me again. They are saying that my return does not match the original serial number. Complete lie! I cannot believe Walmart is willing to put their name with this third party.
I ordered an iPad Air on the Walmartweb site. When I received the product it was not an iPad Air it was a 2018 iPad. It was not 64 gb it was 16 gb. The box data was blacked out. The iPad label was blurred out. I found out 2 day express is company name not a delivery expectation.
DO NOT BUY FROM THIS COMPANY!!! I bought an IPad for my daughter for Christmas, it was suppose to a bundle that included a case, tempered glass, pen, and the iPad was suppose to come in the original package. There was no case, no tempered glass, and it came in a plain box. On top of all that the iPad will not charge!! I have contacted the seller multiple times where they stated they could send the items and a replacement iPad, which after 3 weeks past, they then said it was a misunderstanding!! I did receive a cheap flimpsy case, but never received a replacement. Do Not Waste your time or money with this company!!!
My order number 6302101837010. Certified 2 day Express! They are spammers. Be sure when you order from Walmart and Best Buy that you are getting the product from them not Certified 2day Express.
I do not recommend purchasing computer hardware from this company. I bought what was supposed to be an iPad Mini 6th Gen as a Christmas gift in early December. It was not opened until Christmas and was not used until early January. Once we started the iPad, I realized it was a 5th Gen iPad, I paid the 6th Gen price on the Wal-Mart web page. Also, the iPad had two small scratches near the edge of the glass, indicating the system may have been repaired or the glass taken out for some reason. In other words, it was probably a refurbished 5th Gen iPad advertised as a new 6th Gen iPad. Thankfully, Wal-Mart accepted it as a return, they sent the iPad back to the company, and about 10 days after doing that the money was credited to my credit card account.
Do not BUY FROM THIS company. I bought the iPad air two new in an open box with protective case ,tempered glass ,charger and Pen , when it arrived it was in a plain white box , no case and had a Gas station charger with it not to mention it had scratches and nics All over it and to Beat all it won’t charge . .If I could give this company no stars I would .
Bought an IPad Air for my daughter for Christmas and she opened and it will not even charge!! One mad mom
Do NOT order from them. I am still waiting on a refund & have proof of delivery when I shipped back the products. F
This is terrible, I ordered an iPad for my daughter for Christmas and first it was delayed and came days late which was fine but when it got here it is a basically a box with a different knock off charger in it and a crushed stylus pen. Walmart should be ashamed. I can’t believe the would allow this vendor to sell on their site. When I purchased I wasn’t aware that it was a their party seller that I was buying from.
RIP off. Third party vendor with 30 day policy for returns. All the items they promised were not in the box. Walmart should be ashamed of themselves. I called my catd company and disputed the charges for a laptop over 12 years old.
Theses people are the absolute WORST company you can do business with!!! I recently purchased an Apple Mac book from them. It was supposed to be sent by FedEx and a signature required for delivery! Well the package never arrived! I contacted them and they told me that I couldn’t get a replacement nor a refund because FedEx had proof of delivery . What they sent me was a piece of paper with my address on it and no signature. Then threatened me by saying that they was reporting the computer stolen and also to FBI because I had it and was lying about getting the computer! I had to contact Walmart to get my money back!!! They continue to send threatening emails even after Walmart has reimbursed me! Horrible customer service! They deserve NO STARS!! Nasty and disgusting company with poor people skills!!
Absolutely the worst experience in my life with anything retail, NEVER buy from these rude fraudulent assholes ever!
This is a fraudulent company they will bait and switch, not refund you and continue to charge you. If you read the other reviews hopefully I can save someone else the time and money I've lost. Shame on Walmart for allowing this vendor on their platform. I will never do business with Walmart again so I hope it was worth it.
This company is terrible. Be careful when you buy through Walmart. Somebody else used my Walmart account to place an order. I have been charged for this order but I didn't authorized the transaction. Obviously I don't want the product. After contacting Walmart and many others for a refund, I have been told to contact Certified 2 days express for the refund. This seller doesn't want to refund. Worst seller ever. DO NOT BUY FROM THEM.