Based on 4 customer reviews Camerasmall is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Camerasmall cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Camerasmall. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Seller does not honor its warranty. After 11 months, the dash camera stopped working, kept rebooting. On their product page, the seller states they have a 12 month replacement warranty. Seller used every excuse to deny warranty, then stopped answering emails. Not a trust worthy seller.
Camerasmall are a bunch of con artist. I contacted them before I purchased their product because I am not tech savvy and was concerned about the installation of their Dash Cam. They told me all you have to do is plug it in to your cigarette lighter. When I received Dash Cam, I was totally lost and contacted them and that's when I was told the truth. I needed to buy a sym card have a computer to format this and that. It was all way over my head. I told them I wanted a refund and Walmart.com said it was their responsibility to send me a return label. When I contacted them about them misleading me before I purchased Dash Cam, they swore they never received my email inquiry. I sent them a screenshot of their reply from (7) weeks prior, I was blocked and started receiving auto replies about no one being in the office. This company is shady. Do not ever buy anything from them.
DO NOT BUY FROM THIS COMPANY! You will not get a refund. There is only an email option for support. After 2 weeks of trying to get technical help via email, we asked for a refund. The answer we got was "Is it possible for you to give it to your family/friend as a gift or resell it to someone who needs it?" NO! We spent $260.00 on this product and want our money back.
Item was cheaply made and when I returned it still waiting on refund. Has been a while now and no response from company.