Based on 5 customer reviews Boxzilla Collectibles is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Boxzilla Collectibles cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Boxzilla Collectibles. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I placed 2 orders with this company. One of them was a preorder of Star Wars Valentine's Day Funko pops I placed it on January 16 this year. I knew the order would take some time to receive. On May 23rd I got a notice that my order was being processed and would ship soon. It's now June 4th and no update. They actually are now saying that my order shipped and that I received it in February. The order I received in February was of 2 Kansas City Chiefs Funko Pops. They were delivered quick and in excellent condition. I have emailed screen shots of both orders trying to show them the mix up. Still be no Valentines Funko Pops and no responses to my emails once again
Do yourself a favor and don't order from this company.
I placed an order in JANUARY, it's the last week of MAY, I ordered an Eddie Van Halen, and the set of Eddie from Iron Maiden. I will NEVER EVER buy from this scam again! I don't want a reund, at this point I want my Collectables. These were a Bday gift for someone in APRIL, the VERY difficult to navigate spreadsheet is NO HELP, there is NO phone number and ZERO customer service. BUYER BEWARE!!!!!
I placed an order back in November 2021 and was told all i was waiting for was my Neo funko pop from the new Matrix movie and then my entire order of 6 pops would be shipped. Since then the company has to answer any of emails regarding my order, never answer the messenger and have basically stolen my money. THIS COMPANY IS HORRIBLE NEVER BUY FROM THEM
I purchased 8 of the Venom Vs Spiderman Pops and all of which came in damaged packaging. I will never order from this company again because they conduct horrible business.
This place is a joke. Ordered on December 12th, 2021. Still haven't received my order. Contacted them now 4 times. They emailed me back the 1st 2 times with some "B...S..." about not having the product in. I went directly to their website.... all products I ordered were on hand. They haven't responded the last 2 times. DO NOT GET SCAMMED LIKE ME! I ordered from Ozzies Collectibles twice since then, and received both orders....... and they are located in Australia. This place is less than a 2 hour drive from me.