Based on 19 customer reviews Blue Bird Wireless is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

Blue Bird Wireless cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Blue Bird Wireless. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I bought two phones from them. First one I wasn’t able to connect to a company because the phone was still locked and I could get anyone from here to respond. Second phone stopped working after three weeks and I could not find anyone to fix it because of the way they fixed it. All they have is a phone number that you leave a voicemail and no one returns calls. I have emailed several times and no one responds to those either. they steal your money and give you bad products.

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I brought an I phone 7 32gb for my son for Christmas. Didn’t open it up until Christmas Day, no charging box nor a SIM card was included in the box. Only worked for one day. My son told me the phone was running hot and the battery wouldn’t stay charged long. Contacted Walmart to have trouble shoot the problem 12/26. Hardly no response from blue bird. Had to contact Walmart again for them to tell me to wait for a email from blue bird. Only for them to tell me it has exceeded the return policy. I’m like what the heck?! So I email them back asking what is the return policy. No response. I had to contact Walmart again now I am being told that I am pass the 30 day for a return and I have to wait for another email from blue bird to approve my return. This is a load of crap!! Period point blank! I didn’t know I was purchasing through a 3rd party from the jump. Now I have to jump through hoops to get my money back because they sold me a broke phone. This is poor customer at its best

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Do not purchase anything from them. We work hard for our money. They sold me a broken phone for Christmas. I did not open it until Christmas Eve. Phone gets hot and light comes on and will not go off. The charger is not compatible with phone. No block or SIM card. They know exactly what they doing. They need to send me a shipping label and give me my money back. Walmart needs to look into this situation. 0 stars my baby need a phone

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We purchased 2 “new” SE2020 unblocked iPhones from 3rd party Bluebird Wireless, via Walmart. The first phone is still working, however the second phone is not. It went black screen and stopped working within 2 days of being set up. I question if these phones are “new as advertised. They arrived in plain boxes with no plastic wrapping. Also there was no SIM card pin/clip with the phone and charger.

As the price was the same as a direct-from-Apple price, why risk buying a suspect “new” phone.

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ordered an iphone from them had a screenlock passcode so it was not unlocked . cant even use it a waste of money do not buy !

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bought a Iphone SE that was suppose to be brand new, it's refurbished and DOES NOT WORK!! CANT EVEN SET UP THIS $400 IPHONE CHRISTMAS IS RUINED!!!! will NEVER buy online again

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Bought a new iphone from them through Walmart. It was only $4 less than a brand new one from the apple store. It arrived a day later than promised and is a refurbished phone with no warranty despite being listed as new and 1 year warranty.

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I bought a Plum RAM 8 4G phone from them in April this year. When I checked IMEI number it shows it's a 3G. I told them I needed a 4G before I ordered and they assured me it was. The box even has 4G on it. My provided says it's a 3G phone and will be cut off in Feb because it's a 3G . We will need a 5G or higher. The guy at the stores says they are wrong and they did nothing wrong. I can't return the phone now so it was a waste of money and I was lied to. Be aware that Bluebird Wireless are using Walmart to sell their outdated merchandise.

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I purchased a Plum Ram 8 flip phone the later part of May. Had a lot of trouble with it. Called Plum a few times and they were not able to resolve my problems. I always had to leave a message for a call back. The last time I spoke to them I was told it was a problem with AT&T. So I called my carrier who uses AT&T towers and they told me they had no idea what they were talking about! I emailed them to see about returning the phone and I received a short message saying, "Sear customer We offer a 30 day return policy" I guess they didn't know how to spell Dear! The sound quality on the phone it is extremely hard to understand what is being said and even the ring quality is really bad. Terrible product and even worse customer service. They don't even deserve 1 star!

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This is the worst phone I have ever had stuff just stop working an have to cut it off an some still don't work

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We ordered a phone, there was delayed shipping. The phone was junk. we couldn't even get a sim card in it. we tried to return the phone and was told the return time had passed (even though shipping was delayed two weeks). return denied. junk company with junk products

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Ordered a phone with bluebird wireless on the 5th of February, and they canceled my order saying it was a delay. Okay but I haven’t received my $110 and I’m trying to reach out to someone about my reimbursement? Can anyone help

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Horrible customer service, poor management, never return phone calls, overpriced for service.

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I bought a iPhone 7 "unlocked" refurbished and had to send it off to Apple because I couldn't update and when I got it back turns out it wasn't actually unlocked but jailbroke and now my sims card won't work and I don't know what company its through. I called Apple and they said they couldn't find out what carrier its through. Now i'm out of $150.

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Hey, WalMart, don't you care about who you allow to sell stuff on your website? Why do you allow people who consistently get bad reviews to remain as vendors?

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They never delivered the phone. Do not buy

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Bought a unlocked phone (iPhone) - The screen is freezing up and the Siri command dose NOT work which is really horrible especially trying to be hands free while driving . 150$ I wasted and they won’t even email or call me back I have tried to ask for help .

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please do not buy from them . I order a phone from them and all I got was an envelope with nothing in it. so I got in touch with them but all they sent me back was mail fraud. I sent them pitchers of the envelope with nothing in it but all I got was mail fraud again. so I told them I was going to get in touch with the BBB and the federal government and a cousin that works for home land security. I am tired of all this crape that they keep saying about mail fraud. they are doing mail fraud to the customers. SO PLEASE DO NOT BUY FROM THEM, THAY ARE NOTHING BUT A PICE OF DOG CRAPE.

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Sales Order ID: 3512001294471

Item ID: 516598475

Ordered from Walmart this Item: Plum Optimax 11 - Tablet + Phone Phablet 8" Display 16GB Memory 4G GSM Unlocked Android ATT Tmobile MetroPCS Cricket Simple Mobile ? Rose Gold

This Phablet has multiple issues. The GPS constantly reroutes, the Phabet only charges for about 4 hours then dies. Purchased on Mar 20, 2020, received on March 23, 2020, completely died on June 21, 2020 won't even turn on. It's useless and a piece of garbage Phablet complete waste of money. I want my money back and a return label to give back this garbage. Their Phablets are useless and even have connection issues within city limits using GPS, I had to zoom in and out to find the street I was on in order to map out a hand written map to get home. That's how bad this large electronic waste of metal has the capacity and capabilities of a Government compatibility. I am very truthful and serious on that analysis.

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