Based on 85 customer reviews Big Deal GA is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Nature Made, Big Deal Value, Nature's Bounty, Vitafusion and Assortit products in Food, Health and Personal Care categories.
Big Deal GA contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Big Deal GA. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I wish I had read these reviews while I was online with Walmart placing several orders. They used the recurring excuse that the item being shipped by Big Deal GA was "lost in transit." It took a few emails to get them to admit this. Big Deal GA provided me with the USPS tracking number, and after three weeks, continued to assert they shipped the item. After I sent Big Deal GA proof (twice) that USPS had not received the package, they offered a refund or to reship. I requested reshipment. After a few days and a few more emails, no one could tell me when they would reship. So, I requested a refund. Still awaiting the refund. With all these complaints, Walmart should not continue their business relationship with Big Deal GA . . . I am starting to lose my trust in Walmart. By the way, the one star should be a minus one star, but that's not an option.
Where is Big Deal GA located?
Ordered 12 bottles of hair product. They shipped me 2 and charged full price plus huge shipping fee. These guys suck and so does Walmart for allowing this to happen.
ordered was place and never received it after 3 weeks. Tried to cancel order but could not get doing such help with walmart or big deal. Lost the $. Never again will I shop at big deal through wm. it is a scam. should be a 0 rating not a 1.
Ordered a vornado fan through Walmart & they used this company?? Ordered on Aug 27 it is now Sept 8. They're saying it was lost in transit, FedEx says they never received the package. Disappointed in Walmart for not shipping direct from themselves. This company appears to be a scam. Beware.
I ordered foaming hand soaps.
2 of the 4 opened in transit.
Instead of a replacement, I was asked to return them all, or get refunded for 2.
Customer Service extremely poor.
My order was 40 oz of Knorr Tomato flavor and I received Chicken flavor instead.
I am vegetarian and do not cook with meat flavor. Cannot come out of the house as I am disabled.
Contacting Big Deal GA by phone, no answer. Then, reading the negative reviews of other customers make me think this company should not be in the business with Walmart. Shipping label came from different company as no way to contact you directly. Overall, this is bad customer service. I know so as I hold degrees in Business and Law and work with the government.
Please, find a solution for the order mistake at your earliest.
Ordered shampoo and received an empty FEDEX Pak with residue of shampoo. What a scam Walmart is running here. Now I have to waste my time trying to get a refund. Never will purchase this way again through WalMart. Amazon is the way to go at least they have decent customer service behind them.
I ordered from walmart online, but was told the shipping had changed so I thought no problem. When item was shipped these bastards charged me $55 for a shipping fee for an item that cost $20. I love walmart, but these people are full of shit. I will get my money back and to hell with them. PLEASE DO NOT ORDER FROM THEM THEY ARE STRAIGHT CROOKS!!!!!!!!!!!!!!!!!!!!!!!!! NO RATING BECAUSE THEY ARE NOT WORTH IT, NOT EVEN 1 STAR, HOW ABOUT NO STARS EVER!!!!!!!!!!!!!!!
This company is a zero---- read reviews they say it all---done with ordering from walmart
You may rest assured I will not use you again and will watch for you on Walmart. It was necessary to cancel my order within 1/2 hour of ordering and you ignored my request saying it had already shipped.
Walmart needs to do better than this and drop this company.
I think these people are a scam. Placed an order for sleep aid. It was sent along with rest of a 6 item order to San Leandro, CA UPS. Then the sleep aid was handed over to USPS and disappeared. Received all other 5 items in a 6 item order thru Walmart, but never received the sleep aid. I don't think it ever existed. Got a refund from Walmart and they placed the order again for me. Again, It left Big Deal GA 4 days ago, and has not been tracked since. I don't think these people ever actually send anything.
I give one star because there is no zero. Not only did they send the wrong product, it took 10 days to get it, and the food product was nearing the expiration date. I contacted WM who contacted them. They didn't respond. I contacted WM again. Finally heard from the company, they took my complaint and would get back to me . Finally, replied they would send me a Return Mail Label to send it back.
I said that was not an acceptable resolution. It was not my error and I am disabled and they were asking me to correct their error. I suggested they send me a correct replacement or issue me a refund. I ordered online for direct delivery for a reason! I have heard nothing. I contacted WM again and they are referring it to a higher WM authority. WM should not do business with this company.
I guess I should of looked at your reviews before I placed an order with.. can they ahold of you to have a replacement of my merchandise that was sent to me .. very disappointed with this seller
I have been trying to get in touch with this seller and have had NO LUCK. This IS NOT GOOD CUSTOMER SERVICE. I ordered a B-12 supplement and need to return it, due-to-the-fact that it contains an artificial sweetener, which I am highly allergic to. I am out $24.00. I WILL NOT ORDER FROM THIS SELLER AGAIN...NOR WILL I REFER ANYONE TO THEM.
ordered 2lb bag of yeast. Bag was torn open,emptied, and then shipped as the shipping packaging was intact! I paid $22 for an empty bag!
first time ordering through this seller via Walmart- package a week late- 3 emails for status update, NOTHING. Will never use this source again.
Ordered through WalMart app. Waiting for a cancellation I made immediately after realizing the outrageous shipping charge of $55.00 for a $34.99 item. No special handling of shipping. This is absolutely ridiculous! I was offered no promises. Request has been sent to shipping.
I ordered a 6 pack of Desitin and received the 3 pack. The difference in cost was $18.90 or a shortage of 9.6 ounces. Instead of offering to refund the difference of price or send more Desitin, they offered me a 10% refund (ONLY $4.69) if I wanted to just keep the 3 pack. How is that good customer service when the mistake is fully on the company and not the consumer?!
0 is my rating. I ordered nature made fish oil through this place back in May 2020. Still haven't received it, they took my money but haven't sent anything, not even an update. Buyer beware.