Based on 97 customer reviews Big Deal GA is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Nature Made, Big Deal Value, Nature's Bounty, Vitafusion and Assortit products in Food, Health and Personal Care categories.
Big Deal GA contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Big Deal GA. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Worst company I have ever dealt with, this company sent me the wrong item now for over a month I have been trying to get the item to send me a label and refund my money.....DO NOT BUY FROM BIG DEAL THEY ARE HORRIBLE!!!!!!!!
Just spent an hour on phone with Wal-Mart about an order from this company. Wished I had seen these reviews before I placed my order. Hopefully it has been cancelled and I get my money back! Do Not use this company!!
Never order from this company. This Christmas present I ordered for my Grandson was never received. They told me a refund would be ordered but they have refused to follow through. I'm surprised that Walmart would allow this company to remain selling in their market place. Walmart will not help either.
*BEWARE - Do not order from this seller. Ordered more than 3 weeks ago and still not received. Order was promised to be delivered Dec. 15th. This seller had no intention on delivering on or by this date. They mailed it 5 days after order and sent it through USPS parcel mail which is the slowest service and does not give any expected time of delivery! Walmart should not have them as an 3rd party merchant. This seems to be there way of operation as seeing reviews from other websites - they are a SCAM!
Horrible! Am still waiting for an order from a month ago. FedEx tracking shows pending, label printed....but never sent. So I sent them one f8nal scathing email. I have airline flight and I told them if I don’t hear from them in 5 days, I’ll be on a plane after Christmas and will come to their offices and demand my money is person! That should be a scene! Bastards!
Don’t buy anything from them , they don’t take return at any cost ,very disappointed with this seller,Walmart needs to stop this seller
Ordered in the beginning of Dec. and have not received my order. It is now more than 3 weeks since order date. They ship from (1) state away, so the shipping time should not be so long. I will make sure to never purchase from them again and will let others know of their poor service!
I have had a really bad experience with then they sent me the rong package an its been 20 days since i ordered it an still haven't received anything have call 3 time an all they say it will b shipped an i havent seen it
Order December 06th, delivery should be December 16th, I sent emails and called them and they could not tell me where was my package, if they still had in stock or not, etc..... Terrible, don't use them, WalMart should stop selling through this supplier.
Ordered through Walmart online. Received the wrong order and a lesser value toy than what I ordered. apparently in reading other reviews, do not buy from this outside seller through Walmart. This is apparently their MO and always is a "computer glitch mistake." Walmart needs to rein them in for better customer product satisfaction and or stop having them as a partner seller. This brings bad reviews for Walmart just as well for partnering with a Company that does not provide very good customer quality assurance. They take your money and send a"mistake" and a lesser product, what a rip off. Bad taste in my mouth during Christmas shopping through Walmart.
This company sent me Citracal product that was 4 month past the Exp date. Walmart is no better in taking responsibility for tracking the extremely
poor service of this company. The shipping cost of $19.51 is very high and Walmart would not refund it even though the product is way past it 's
best before date. I will never order anything on line from Walmart.
Ordered Dial Antibacterial Body Wash from this company through Walmart. Package arrived damaged. They mailed this liquid in a bag with no padding or protection of any type. Called Walmart and asked for replacement they sent a return slip within 24 hours to return package, Package was returned they received it per verification from the USPS and 13 days later no replies to emails. When I asked for a refund they told Walmart they had not received the package, Walmart sends an email stating "your email is pending item return. After speaking with multiple associates explaining that I have nothing to return and providing proof with the confirmation number verifying that an individual actually received the package at their location, I finally received a verification email that I would be receiving my refund. Awful experience, I would never patronize this business again.
I wish I had read these reviews while I was online with Walmart placing several orders. They used the recurring excuse that the item being shipped by Big Deal GA was "lost in transit." It took a few emails to get them to admit this. Big Deal GA provided me with the USPS tracking number, and after three weeks, continued to assert they shipped the item. After I sent Big Deal GA proof (twice) that USPS had not received the package, they offered a refund or to reship. I requested reshipment. After a few days and a few more emails, no one could tell me when they would reship. So, I requested a refund. Still awaiting the refund. With all these complaints, Walmart should not continue their business relationship with Big Deal GA . . . I am starting to lose my trust in Walmart. By the way, the one star should be a minus one star, but that's not an option.
Where is Big Deal GA located?
Ordered 12 bottles of hair product. They shipped me 2 and charged full price plus huge shipping fee. These guys suck and so does Walmart for allowing this to happen.
ordered was place and never received it after 3 weeks. Tried to cancel order but could not get doing such help with walmart or big deal. Lost the $. Never again will I shop at big deal through wm. it is a scam. should be a 0 rating not a 1.
Ordered a vornado fan through Walmart & they used this company?? Ordered on Aug 27 it is now Sept 8. They're saying it was lost in transit, FedEx says they never received the package. Disappointed in Walmart for not shipping direct from themselves. This company appears to be a scam. Beware.
I ordered foaming hand soaps.
2 of the 4 opened in transit.
Instead of a replacement, I was asked to return them all, or get refunded for 2.
Customer Service extremely poor.
My order was 40 oz of Knorr Tomato flavor and I received Chicken flavor instead.
I am vegetarian and do not cook with meat flavor. Cannot come out of the house as I am disabled.
Contacting Big Deal GA by phone, no answer. Then, reading the negative reviews of other customers make me think this company should not be in the business with Walmart. Shipping label came from different company as no way to contact you directly. Overall, this is bad customer service. I know so as I hold degrees in Business and Law and work with the government.
Please, find a solution for the order mistake at your earliest.
Ordered shampoo and received an empty FEDEX Pak with residue of shampoo. What a scam Walmart is running here. Now I have to waste my time trying to get a refund. Never will purchase this way again through WalMart. Amazon is the way to go at least they have decent customer service behind them.