Based on 22 customer reviews Big Deal GA is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell LEGO, VIZIO, Disney, HP and Microsoft products in Health, Personal Care and Home categories.
My order from Nov. 11 never arrived it is now Nov. 30. The pleasnt person on the other end of my email says shes looking into it. I've emailed 6 times now and my last step is to cancel the payment on my credit card. I won't ever use Walmart online again due to horrible service from Bigdealga. Why would a big online presence like Walmart not vet their resellers better? Very weird but be warned DO NOT USE bigdealga
Im glad I goggle this vendor before placing an order at Walmart, because I will not be ordering after all this negative reviews, I can’t believe Walmart still has them as a vendors.
I have received my item vey quick but they sent me wrong sizes. After no-one helped me to exchange the item. This very frustrated..just wasting time..
This is a review of the process. My fault. Didn't read the fine print. I assumed that returns purchased through the Wal Mart web site could be returned to a Wal Mart store. The web site emphasized that repeatedly how easy a return could be. This item did arrive, although a day later than promised. However, even though it does work, it is just not giving the performance we expected. I looked at returning. First, can't be returned to a Wal Mart store if their web site purchase was provided by this vendor. Second, the two web links to contact the vendor just comes up with a blank page. I am not going to spend time holding on a phone, assuming they even answer. Third, there is a 20% restocking fee plus a $10 handling charge plus return shipping costs involved. Just not worth it. And reading the reviews of Big Deal GA makes me wonder if or when I would ever get a refund issued anyhow. I'll keep the item. But until Wal Mart get more competitive with Amazon with their internet shopping policies, no more purchases like this one.
DO NOT ORDER FROM this seller. I ordered two bottles of supplements through Walmart.com but received different products. Return policy was unclear when I placed the order. The links to find out return policy and customer care on the order email confirmation don't work. Cannot return to a Walmart store. Would not have ordered these had I known there were restocking and return shipping fees. I felt that I was cheated!! Can I rate it 0 star?
We ordered two cases of identical protein shakes in August. Two different ones showed up. We requested a replacement for the incorrect one, they took forever to respond and when they finally did they sent us a return label. After they received the package they asked did we want a replacement or refund, three different times!!! I finally said a refund and they sent ANOTHER return label. Here we are 2 months later and they have not refunded us and are saying it's a glitch in their system!!! I just want my money back and the games to stop. It's like they are purposely stalling and essentially stealing money...Never ever, ever use Walmart if this 3rd part supplier is listed!!!!!!
I purchased the att 3 hand set phone and your prices are much higher than other stores plus you charge tax on the item. how can that be? I hope Walmart will look in to this, because you guys are giving them a bad representation. why is the shipping taking sooo long????
DO NOT DEAL WITH THESE PEOPLE. I ordered vitamin supplements costing $48. And immediately cancelled the order with an hour. I received an email saying the order had already been shipped and I should refuse the package when it arrived. I was not home when the package arrived so I asked for a return shipping label. They said they could not do that and wanted me to pay for return shipping for an order I had cancelled. I said no. They then told me to give it to the UPS driver -I did. Then, they claimed it never arrived and I go my credit card company involved and they continue to say it did not arrive. I got the original tracking number and guess what-It was signed for a few days after I sent it back. They would not give me a phone number to call them until I threatened to call the CEO. The person on the phone said he would call back but never did. Three months later, they said a glitch in their computer system did not register the refund the processed in August. DO NOT DEAL WITH THESE PEOPLE.
Cancelled an order 20 minutes after placing the order through the Walmart website. I had email contact with the vendor on Monday the following day, where they responded to a question if they had smaller sizes of a screen room that I had ordered. The subject matter of the email was (CANCEL ORDER) followed by The order number. They responded to my email and said that they did not have any other sizes. And then shipped the order, that had been canceled. Now they want me to pay for shipping to ship it back, a large box weighing almost 20 pounds, I might as well keep the stinking product. I wouldn’t be so upset if they were willing to pay the shipping back because I truly believe this was their mistake. Come on Walmart you need to kick these people to the curb. Look at all of these horrible customer service reviews.
I ordered two items and only got one. Sucks!
I ordered a tv 14 days ago have not got it yet
Purchased Aleve from Walmart and Walmart used Big Deal GA for the purchase. When I opened the bottle there was a very foul smell inside. I also noticed that it came from India. I asked for a refund based on the foul smell. Big Deal GA wrote back denying me a refund stating that they don’t make refunds because someone doesn’t like a country.
I rate this company a big fat 0!
Very bad seller
I wish there was a way to leave negative stars. I didn't realize I was dealing with a third party vendor. When I received my order (protein shakes) it was soaking wet on the inside and smelled sour. I didn't open it, but contacted the company. They said they would send a return label. After waiting several days and not receiving one. I contacted them again. By this time the package was smelling up my whole back porch. They told me they had already processed a replacement and that I could have thrown the package out. I did so. I waited a couple of weeks and having not received a replacement, I contacted them and told them I wanted a refund instead. It has been a couple weeks and I have neither received a refund or been contacted. This place is a rip off, DO NOT buy from Walmart.com if this third party is involved!
Bought a floor jack from Walmart, but did not see this company as outside vendor. Jack was defective, did not reply to my e-mails for a return label. Walmart stepped in and they sent a prepaid label. More than ten days after they received the item and no refund, walmart issued credit on the card.
They said free shipping, then charged $55 for a 0.5 oz bottle of eye drops. I've asked for my money back, but have not seen it yet!
Will not order from Walmart Marketplace again or this vendor. Could not return item to a local store and it was too expensive to ship back to this vendor.
Said free shipping charges $55 for about 8oz
Makes Walmart look really bad