Based on 33 customer reviews Betteryourlife is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Floureon, Excelvan, Finether, ILIFE and LANGRIA products in Electronics, Home and Seasonal categories.
This company is a scam! I ordered a Christmas gift and was told by Wal-Mart it was lost in the mail and I had to get in touch with the company. They did not make this right - kept giving me the run around via email. NO GIFT, NO REFUND! Wal-Mart needs to drop this company if they do not want to lose business themselves! The only reason I am giving it one Star is because they don't offer the option of NO STAR !
I placed an order for kid walkie talkies said it would be to me and it never came, no refund offered and the number giving no longer in service. Will not order from 3rd party Walmart again.......
Order xbox headsets through Walmart they were shipped to a post office in Wyoming and picked up, I live in Ca
This company needs to be investigated
Ordered a headset for a Christmas gift on Nov 21. Never received. Called the phone number listed, not in service, doesn’t respond to email. Went to Walmart and they say there is nothing they can do, have to go through seller. Very disappointed and frustrated!!!!
Ordered a gaming headset. Never received it. USPS stated they never received it from the Shipper based on the tracking number I was issued. Customer Service with Walmart.com escalated the issue and tried to resolve with the Shipper but no one ever responded . I believe this company is a scam as well. I will not be purchasing from any third party companied on Walmart.com in the future.
considering that you have failed to reply to my emails I have taken it upon myself to research your company. I am sure Qi Jingting and Li Ruochen will be more than happy to hear I have contacted US Customs about fraudulent shipping. Yes, I did happen to find out about S&W Trend and Curtinland, Inc. Wouldn't you agree it would have been better to just send my $25 purchase?
Ordered a Christmas present was delivered to a different state ! They offered to refund my order . Then recieve an email stating I need to return the product for my refund ? I never received the product I ordered !! Will never order through this company again
Sent to dang wrong address cant get in contact extremely mad anyone else who can give insight email me please let's get walmart to stop selling there stuff.
AWFUL. I did not receive my package. I have waited 3 weeks, and they said that it just got lost in the mail.
wish I could give 0 star... this company sucks... takes your $ but fails to deliver the products...WAL-MART.COM better reconsider their connections to this fraudulent company!
My item was delivered to California instead of Missouri!
Please respond to this message so we can get the item before christmas!
Do not order from this company. Walmart does not back them up either. You will not get a refund for lost items, broke items, ect.. This company is a scam
I just ordered 2 tablets and you sent them to a different address i demand you answer or im suing you guys, im not about to disappoint my son's with special needs because you cant do your jobs right!!
If you think you're purchasing it from Walmart and therefore have the backing of Walmart, as well, as their return policy, forget it! I wanted to exchange something and ended up paying a $24 restocking fee as well as the shipping. At no time was I able to speak with any Walmart employee, Betteryourlife employee, or anyone else. I actually had thought the product may have been alright but I'm not willing to deal with this company.
I am giving 1 start only because I can't give 0 stars. Sent me a completely different brand than what was advertised!
I purchased a robot vacuum from Walmart.com and am not happy with the performance. I have gone back and forth with ilife with no luck of returning it. They want me to wait a few weeks and keep sending me short messages about ways to improve the performance. The youtube videos they sent me even say that the product doesn't perform well. I wont ever see my return label I'm sure.
I'm only giving it a 1 star because it won't allow negative stars!!!!!! I ordered a name brand item and was sent a generic item!!! Worst experience ever. The items don't even resemble each other.
This was the worst company i have dealt with. They sent my package to a residence in Texas...I live in Missouri. Then they refused to resend or refund me. They have false advertisement of the phone number and email to use to get a hold of someone. I had to have Wal-Mart to get their number. They take no blame and are rude and talk over you. Now someone in Texas has my address...a person I dont know. You guys are a scam because other people have complained of the same thing with fhe package going to Texas. I have reported you to the BBB and to the general attorney.
Let me start by saying the product I ordered broke after 2 weeks of use. Customer service has been an absolute nightmare to work with and 3+ weeks after contacting them they just told me it will be at least another 15 days before I receive my replacement. I asked them to instead send me a return label so I can get a refund and the response was that it has been more than 30 days so now I have to pay to send it back to them. It seems like they only have one customer service representative and his emails contain multiple grammatical errors and his English is extremely hard to understand on the phone. I manage a customer service call center so I know that sometimes issues happen and I usually have a lot of patience because I can sympathize but this is the worst experience I’ve ever had with a company.
I ordered from Walmart.com. You sent my package to a Parcel Locker in Stockton, CA. I have the proof and have filed a complaint with the Oklahoma, California, & Arkansas Attorney General's offices, as well as with the US Postal Inspectors.