Based on 52 customer reviews Betteryourlife is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Unbranded, ONLINE, Floureon, Excelvan and ILIFE products in Electronics, Home and Seasonal categories.
Betteryourlife contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Betteryourlife. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
The worst company I have ever dealt with!!! I ordered a robotic vacuum but what I received was a robotic “Sweeper”! Went to Walmart to return it only to find out I have to request a return to Betteryourlife. So that was done and they responded asking for pictures of which I sent showing a Sweeper and not a Vacuum! They replied that is what I ordered and offered a $10 refund! Really????? Mind you all the emails I received were from a person who cannot spell and cannot put words together that make any sense! So unprofessional! I sent a very nasty reply back advising I was going to call Walmart’s corporate office to advise them what kind of company they have partnered with! They replied that I could send the item back for a refund. I told them I am not going to pay to return a product I didn’t order and don’t trust they will refund my money. I am going to sell the product myself and go elsewhere to buy what I want! DO NOT ORDER FROM THIS COMPANY!!!!!!!! They don’t deserve any stars but had to put 1 in order to send review!!!!
I wish I would have read these reviews. This company is awful. I bought these gaming headsets for my son for Christmas. They done work however this company keeps asking me to send a video. I have explained that the video will show nothing and they keep emailing me about asking me for a video. My issue is that I have already purchased a new headset I just want a refund. I’m guessing based on the other comments I won’t get one.
I ordered a set of walkie talkies that did not work. The set was shipped to the store free of charge. I returned them to Walmart Dec 26th. The walkie talkies were $15.99. The company will not replace them and chose to charge $15.00 for shipping and restocking. I was refunded a whopping $.99. I have no product and am out of $15. This is completely unfair, unethical and should be illegal. This company is basically keeping customers money with no recourse for the consumer.
This is the worst company I've ever dealt with. I purchased 2 gaming headsets from them, and upon receiving them we found out what a piece of junk they are. The speakers crackled in BOTH pairs and the audio cut in and out constantly. They also came with a absurdly long and heavy cord, and a LED light plug that was absolutely useless. Needless to say I returned them. I could not return them to the store directly so they were shipped separately to the seller (Betteryourlife). In doing so they charged me $10 each for return shipping and a $5 restocking fee on items that DID NOT WORK to begin with. I contacted them through email telling them the issues and that I wanted my full refund back and they said they could not give me my full money back which was extremely unfair to me. I spent hard earned money on products that I expected to work and they were absolute garbage. What's even worse is they have horrible customer service and they like to rip you off. I ended up contacting Walmart Customer Service and had them escalate the issue prompting them to contact me within 24 hrs which they did, only to tell me the exact same thing that they won't give me my full refund back. I called Walmart Customer Service for the 2nd time and they were able to give me a 1 time credit of my money back because I did not know the sellers "Return Policy". I appreciate the Walmart team helping me out but on the other hand Betteryourlife is a terrible company, DO NOT buy from them. They are scammers and will rip you off.
I hope everyone reads these reviews so they know not to purchase anything from this company. The quality of their merchandise is less than bad. I purchased a Health Tracker Smart Bracelet, wore it twice and the band broke. Still trying to get a refund. Getting the run around. Very frustrating! Ugh! I just want my money back! ( Actually NO STARS. )
This company deserves NO STARS this company is horrible. I bought a item from Walmart.com for Christmas for my son and once I wanted to return the item it was WW3 I am very disappointed irritated and just down right pissed off that I had to go threw any of this. Do not buy from this company and do not buy from a 3rd party thru Walmart.! I never received a refund and I spent over $100. Very misleading.
bought a robo floor sweeper. useless pretty much. when I returned it, I tecieved walmart confirmation of a full refund, but the I only got back much less. be sure not to use this merchant
Be aware of the return policies before purchasing the low-quality products that this company sells! They will sell products to you that don’t work and then charge you return shipping and a 20% restocking fee.
DO NOT ORDER FROM THIS SO SAY COMPANY!!!! SCAM!! ONLY GIVING a 1 BECAUSE YOU CAN’T RATE a 0. THEY HAVE BEEN REPORTED AND WALMART IS GOING TO STOP USING THEM.
Do not buy anything from them!!! What a nightmare. Christmas ruined. Items sent to another state. Nobody returns your call. Walmart makes you wait 24 hours before they refund your money? If they even do? Not sure why Walmart allows these scams to happen. Better your life by not purchasing from them!
Thanks to this company’s very delayed processing time, my daughter’s one gift from Santa will not be here in time for me to wrap and have under the tree! ANNNND, the best part is that I paid extra money to have the package shipped early! WTF! Better Your Life should either change their name to Wouldn’t If I Were You, or just close their doors, and I opt for the latter. Based on all these ratings Walmart needs to drop them as a vendor and they need to go out of business!
Absolutely horrible customer service. Zero communication. I live in NC and they shipped my product to California. Didn't respond to my emails until a month later. Asked me to just simply go check my local post office to find the product. Terrible, never again, I wish negative stars was an option. I ordered with plenty of time before Christmas. The package was wrongly delivered on Nov. 30 and I still don't have a resolution.
Horrible delivery and customer service. Took almost month for them and several emails to get me my item. It sat with a shipping partner for a couple weeks while they waited to see if it would be dropped off to USPS. Not okay. Do not buy from them
Wish I had read these reviews before I ordered. As others have stated, they shipped my order to a completely different state and are now unresponsive. I tried calling Walmart, but they said I had to contact the third-party vendor who is now unresponsive. I better receive a full refund.
We order to projector screen from this company it never arrived after after 4 weeks Walmart refunded our money what a scam. Walmart Amazon and all other carriers should drop these people right now.
DO NOT ORDER FROM THIS COMPANY!!!!! Look at the reviews --they are obviously running a scam. Order products and never received. They take your money and "ship" the products to another state. You will not receive your products and will not get a hold of the company. I have reported them to the BBB and also to Walmart executives. I am waiting for Walmart to process my refund, as this company will not lawfully fulfill your order or refund for items not received. Also looking into mail fraud complaint as well..... 1 star is only because you cannot do 0 star reviews.......... I have now filed a fraud charge with my credit card company.
Ordered a gaming headset from Betteryourlife, after 3 1/2 weeks and never receiving the product I have tried to get a hold of them numerous times. They say that they will check on it and get back in 1 to 2 days. Never hear from them until I email them again, then same thing over again. I just want my money back!
Went to return an online purchase at the local Walmart store. They failed to communicate that my refund could take over a week, failed to communicate that I'd have to pay a $5.40 restocking fee to #Betteryourlife and failed to communicate the item that was sent free shipping was going to cost me $10 for return shipping charges by #betteryourlife. The "fees" were more than 1/2 of the cost of the item! Absolutely ridiculous!!!!!
Walmart Marketplace and this seller is MISLEADING!!
If they practice actual customer svc then I will delete this review.... but never again will I purchase from Walmart.com and market place vendors.
Yes, same here. Package was sent to Stockton, CA and tracking via USPS cannot locate. Still waiting for item or refund
This company is a scam! I ordered a Christmas gift and was told by Wal-Mart it was lost in the mail and I had to get in touch with the company. They did not make this right - kept giving me the run around via email. NO GIFT, NO REFUND! Wal-Mart needs to drop this company if they do not want to lose business themselves! The only reason I am giving it one Star is because they don't offer the option of NO STAR !