Based on 22 customer reviews Best Linen Warehouse inc is rated 1.3 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Best Linen, Empire Home Fashion, Empire Home, Empire and Best linen products in Home, Home Improvement and Patio & Garden categories.
Best Linen Warehouse inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Best Linen Warehouse inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
On January 5, 2019 I ordered a duvet set from you through Walmart. My order #2761987631626, Empire Home Ocean Blue 7 Piece Comforter Set Over-Sized Wave Embroidered 21069-Queen Size , Item 912187871 was to arrive by January 17. I’ve contacted mail services, Walmart and Best Linen in regard to not having received this item or a way to track it. I’m very disappointed and hope it will be arriving very soon. Please respond, regardless so I know if this is being shipped. Thank you.
Aletha Loreece Preciado.
Ordered a sheets, and never received them. Status keeps showing delayed with no other explanation. Have contacted Walmart 3 times & Best Warehouse 3 times. Keep getting a run around. Going to call my credit card company for a charge back. Walmart needs to qualify their marketplace sellers better. My son says I should have used Amazon.
I had ordered a bedding set from these guys, but it never came. It said that it was "delayed" for some reason and all the tracking details ever said was "just shipped" and that the "tracking details will be available once the package arrives at the USPS facility". I tried contacting the seller about it myself and they just wouldn't answer or get back to me. I would definitely save your self the time and order what you need from someplace else. This seller is good for nothing.
Ordered a blanket, and never received it. Status keeps showing delayed with no other explanation. Will never order merchandise from this place again thru walmart.
Worst Company ever they mis represent there product. Says sheet set but it was only 1 sheet and poor quality at that. Don't buy from them
Scam, walmart stop selling for this unscrupulous company!!! I could not track my order. Walmart. Com could not track my order. United States Postal Service could not track my order. Package never showed up!!! Walmart did refund my money. Don't give Best Linen Warehouse Inc. Your money. I spent countless hours trying to track my order. And by the way , I was told wait time to talk to a USPS (human) was an hour. Total run around. I was hung up on. Scammers.
I will never order from this company again . Customer service stinks. Order one size get another size was not able to get an answer to return it. I have reported this .
I ordered curtains that didnt match the online picture at all. All I received were excuses and was told I would still have to pay to ship them back. Not to mention, poor quality also.
What a joke! Requested cancellation immediately after I placed the order due to it being the wrong size & it was completely ignored. Asked a second time, only to receive an email that the item had shipped. After requesting a third time, they responded with "Hello, unfortunately the order has already been processed. Changes or cancellations cannot be made at this time. Thank you."
Do NOT buy from this company! They sent the sofa pillows I ordered all smashed into a too small package which was all ripped open with the pillows all exposed. It rained the day they were delivered so they got all wet and dirty. I tried to get a refund and was told they would refund me 50% which is totally unfair since the problem was due to their poor packaging. Then I see that instead of the 50% I was only refunded $4 ! Wal-Mart needs to cut ties with this company !
Terrible customer service. No response to emails seeking refund on a returned product I know they received. Do not recommend.
Ordered for a gift. Supposed to be 3 pc comforter set. Got a comforter. That’s it!
Wasn’t even close to the color we ordered. Now have a cheap blanket without any pillow shams to match.
I love my drapes. The only problem I had was, I wanted to order 4 more panels and they were out with no date when they would be available. Customer service was okay and refunded my money for the 4 panels almost immediately. Maybe if some of you other customers use a bit of kindness you might get a bit of kindness.
Why is it so hard for customer service to understand a copy of an order is requested? They keep emailing me, "I don't understand"!! All I want is a exchange on my order! NOT GOOD PEOPLE! Maybe the CEO of Wal-Mart should be notified! Making walmart look bad!
Horrible customer service! While I ordered the wrong size, I was going to exchange for longer length & pay the difference. It took over 5 days to respond to request for return label (which nothing was enclosed in original packaging). Then they informed me they would only give 40% refund if not in original packaging which was plastic. The curtains were literally never hung ... I paid 95$ & they were only going to refund 38$!!!!
I ordered a mother's day present was to be delivered on the 11th haven't received it yet now today is the 15th still haven't left the warehouse. My post office received email on the 7th, should have read the reviews first. I'm so disappointed. The phone number is bs. It want let you pick no star what a crock.
They suck, refuse to respond to questions about a return that was made before the order was shipped. the tracking info just says on the way and not post geographic locations.
Terrible terrible ..customer service ... they deliver my package to God knows where they can't even tell me .. but will not replace nor refund me my money ... I will never order from them again ! Wish I could give them no stars!
i ordered window scarfs ... they werent the right color so sent them bk for a refund hoping to hear soon !!!!
I was excited at 1st to receive my order until I opened it and realized 2 of my items were missing. Disappointed to say the least and it also seems no one at Wal-Mart know how to rectify my situation. :(