Based on 42 customer reviews Amazing Cross Cloud Deals is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Sony, HP, ASUS, Microsoft and Alcatel products in Electronics, Seasonal and Shop by Brand categories.
Amazing Cross Cloud Deals contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Amazing Cross Cloud Deals. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
My problem is similar to most...ordered two bottles of otc medication Two days after it was supposed to be delivered the company said order was delayed. My credit card was charged the two bottles. After numerous efforts to contact seller, I went through Walmart. Got the same message about the seller contacting me within 24 hours. I was finally able to get them to cancel the order and they told me the charge to my card would be reversed. They cancelled the charge for ONLY ONE bottle and left the $33.00+ charge on my account.
I know things are difficult right now, but this is inexcusable. My trust in Walmart is gone. Why can't they do something about the problems with this company!!!
Item received broke. When I sent it back it cost about 5 dollars. The item costed me 15.78. Then they charged me for free shipping on a product that was no good from the factory. That was noted in the small print. I rated them -5 below zero even though 1 is the lowest rating you can give.. It is more like a free money customer operation. Do not buy any products from marketplace. If Wal-mart does not carry it in their store don't buy it. that my opinion. Wal-mart has left a bad taste in my mouth . Sam is turning over in his grave on such operations.
Do you people have any idea what the hell you are doing? Regarding Order Number 3322084-372424. First of all, I was not trying to return a Tricolor-Black cartridge. That is the one the idiots at Office Depot DID NOT send. The one I wanted to return was Double Black Two Black cartridges. Some idiot had UPS come to my apt. on 3/11 to pick up the item. You people or Office Depot kept telling me it would be 3/13 for pick-up. UPS then told me I would get charged for the new pick up date. I told them to stick it. I then wrote OD & told them I would keep the Black Cartridges & they could send me a check for the difference!
I placed an order for an electric hot and cold water cooler. I received notice that the item had shipped and corresponding tracking information. After several days i received the tracking information and the product had not been shipped yet. USPS tracking info said Label created, awaiting item. Then last night, I received an email stating that the order was cancelled because I CHANGED MY MIND. This was a blatant lie. I never contacted the vendor, cancelled any order or changed my mind. I immediately contacted Walmart and they had no idea it was cancelled stating their records show it was being shipped. Upon forwarding them the email they escalated it to a customer support manager saying they will get back to me. This seems to be the norm for this 3rd party vendor. If this is the best Walmart can do then I will take all my online business to Amazon.
I am VERY disappointed in Walmart and their 3rd party practices. I will never order from Walmart again after the runaround I got. I’m stuck with a wicker couch, ottoman and glass table. No one wants. It is extremely uncomfortable and if you are over 5’3 in. You cannot sit anywhere on this thing to be comfortable. When I bought it on line through Walmart I was not told I was actually buying through a third party. Never again. Rip off
I do advise anyone NEVER PURCHASE ANYTHING > such as a external dvd/portable cd-rom burner/writer the company doesn't send installing disk with this useless item- so I spent funds on something that WILL never be used. This is no way to run a business atall! Even asked Walmart to send me address to company the player came from apparently makes me wonder if that company even exist? someone should be held accountable for this or stop using that company totally!
My item just stopped moving in transit, I had to waste my time trying to find out where my item was, they gave me the run around for days. They said there was a shipping issue and that I would not get my item. When they sent me a email about my refund, the reason they put on it was that I had changed my mind NOT TRUE! You guys need to take the blame not me it was your fault not mine!
Walmart please a heck your 3rdparty sellers
ordered this piece because I have a black stainless steel kitchen package and thought it would be a nice compliment , the faucet arrived on time I will say it felt a little cheap when the plumber I hired opened the box but it looked nice so he continued on , it was all installed and ready to go but no water to pass after taking it all back apart and testing each piece for airway he found the defect in the actual faucet , so I ran to Home Depot & purchased a new faucet and luckily the guy went we me a help , installed the new one in no time at all , honestly it was probably a blessing in disguise so as he was installing the new faucet I went on Walmart. Com to request a refund and send it back , since it was thru a 3rd party seller it wasn’t quite as easy as all that it took about 3 or 4 days of emails from this Co asking if I would like a refund first of $14 and keep faucet and sell to my friends or family next was $30 and same offer to sell this was stupid I just want to return and get back my $72 Finally I was given an address to ship back on MY Dollar which turned out to be $12.25 , so they still got me for 12.25 for a faucet I couldn’t even use , I took pictures of the contents inside the box before sending and postage labels and sent to them a request for my money plus shipping wth attached pictures , the next morning I received a message from Walmart saying I would be receiving a refund of $ 72 from Co and under reason Customer changed mind , that was not a true statement and they still got me for $ 12.25 , just telling you all so that if you read this your already aware of challenges or even a small amount money for absolutely nothing to show for it
Received a call stating the workbench kit I ordered was DAMAGED during loading. It was the ONLY ON THEY HAD.
This is the email I received Note Reason: (CUSTOMER CHANGED MIND) ( LIE) This item sells for $200.00 + and they advertised it for $89.98. Misleading advertising. I DID NOT CHANGE MY MIND.......... YOU FAILED TO KEEP YOUR END OF THE SALE.
Adjustment details - AMI Ventures Inc
Item Adjustment Reason: Customer Changed Mind
8ft Metal Pegboard Master Workbench Kit - White Toolboard & Black Accessories -$89.98
been waiting for my copper fit womens rest mule closed toe slip on slippers
I'm actually disappointed Walmart is still doing business with this 3rd party company since Walmart knows they have a history of treating their customers poorly. It's a reflection on them because we are shopping on your website. Got an email that I changed my mind,...I didn't. Now I won't meet the free shipping minimum to purchase this one item. On top of it, during initial purchase and STILL in my order history, it does not state this company so there is no way I could have researched it myself. Plus, in order history it states delivered, but it's not. Walmart's decisions and inaccuracies leaves me trusting them less. Guess I'll find somewhere other than Walmart for my online shopping needs . Because online shopping is suppose to be convenient, and this has been nothing but inconvenient.... Including leaving this review
Ordered 2 spice racks, got an e-mail about the delivery date. When I checked the tracking, I was informed the order had been canceled, with no explanation. I did not cancel. Will see what happens when I contact Walmart. Based on the prior reviews, this company deserves a zero rating.
Ordered a hairwashing tray to wash my elderly clients hair, they took my money but didnt send the tray, zero rating
Just got the same email from Walmart that customer changed mind. I did get the credit to my account.
Same as everyone else. They left a message one day that they needed to talk to me about the order because the warehouse "put it on hold". I tried to call back multiple times and only got voicemail. I left messages but no one ever called. Got a notification that the package had shipped but then got an email that the order was canceled because "customer changed their mind". Lie! I never talked to anyone and I did want it. Would give less than 1 star if possible.
I ordered ear buds for my son Christmas present off of Walmart onlone I live in Texas the shipped it to California so someone got some nice ear buds for Christmas now I can't even find away to track the ones I'm supposed to be getting so pissed off it was for my son!! I don't even want to give them one star
They sold me an item, submitted a ship date and label but did not ship it, waited until after the stated delivery date, and then refunded my order claiming I cancelled it. They are scammers. DO NOT BUY FROM THEM
DO NOT buy from this seller. They cancelled my order without contacting me. The reason? Customer changed mind!! Really?!?!? I changed my mind??? LOL The only reason I know this is that I received an email from Walmart.com stating thatI had an adjustment on my order. Then when I called Walmart.com, they told me the item was shipped. After multiple calls, I finally was able to get the real story. The seller did not have it in stock 6 days AFTER my order was placed!! So they cancelled my order. Now to go shopping........elsewhere!!! I would give them zero stars if I could!
I have same response as Jean Samuels and others. Notified yesterday by Walmart of ordered cancelled. I didn’t cancel. I Ordered and iPad case on October 5th. To be delivered by 14th. I kind of forgot about it and to follow up on non delivery after that date. Then yesterday i received the message order was cancelled. The Walmart notification said if I wanted to follow up to contact this company, Amazing Cross Cloud Market (when I ordered item it said it was being fulfilled by Leesen Group). After reading reviews, I am just glad I got the refund and not pursuing any further (I went back to Walmart site and their still showing this item as available for purchase).
((I had ordered two other items at the same time, one ordered through Walmart, the other through Fintie, received both of those items as promised)).
Adjustment details - AMI Ventures Inc
Item Adjustment Reason
Hario V60 Olive Wood Stand Set -$27.95 CustomerChangedMind
Total Adjustment: -$27.95
The problem is I did not cancel this order. They did without an explanation. I received a voicemail saying they represented Walmarts and the order could not be filled. Then I received an email from Walmarts that I cancel the order. Definitely can not be trusted.