Based on 5 customer reviews Always-Quality is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Sunbeam, Gillette, Unbranded, ONLINE and BLACK+DECKER products in Home, Shop by Brand and Personal Care categories.
Always-Quality contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Always-Quality. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered a meat grinder attachment for my KitchenAid mixer, which was to include a sausage filler attachment and a meat tray. The box arrived with nothing but a pile of trays. I immediately sent a message to the company via my WalMart account. I waited 4 days for a response and received nothing. I sent another message - still no response 2 days later. I have now sent my 3rd request. If I do not hear something back by tomorrow, I will continue by contacting the BB and my CC company. This is ridiculous. So much for "Customer Service!" If I could give less than 1 star, I certainly would!
Do not order from them! Ordered an infant outfit and they sent the wrong size. Then wanted me to pay to ship it back. Then I got an email saying they were sending a return label. Never got. Now they are offering me 30% back instead of full price. Bad business.
I have found it impossible and frustrating to return a product within one day receiving it.
I returned clippers to them a month ago and have never received a refund. Finally have put in dispute with credit card company. I would give 0 stars
Never buy from this company. I ordered Wahl KM2 clippers from Always-Quality because they had the best price and free shipping. !BUYER BEWARE! When I received them it looked like all the pieces were just thrown in the box. A protector piece had fallen off from the clippers in shipping. Nothing was secured in the box and was able to rattle around. They also sent me a blade for livestock which was not the blade in the photo. I have contacted them by email and the website stated I would hear back in one business day. Now it has been a week. I want to return them and can not get a reply. STAY AWAY! YOU GET WHAT YOU PAY FOR!