Based on 2 customer reviews Agro Pacific Farm and Garden Supply is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Zenport, Zenport Industries, Bradley Smoker, Bradley Technologies and BNJ products in Patio & Garden, Sports & Outdoors and Home Improvement categories.
Agro Pacific Farm and Garden Supply contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Agro Pacific Farm and Garden Supply. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I purchased a Zenport garden knife. Received a manlla envelope with a hole in top and no knife or paperwork.
This company sells thru Walmart on Walmarts website. I purchased a total of 27 Zenport HJ262 Leather Pruner Sheath w- Belt Loop & Metal Clip for my employees at our landscaping company. Agro pacific had this item listed on Walmarts page at a reduced sale price of $4.99 each on March 16. I sent my order in and paid for the above items on March 16. 4 days later, on March 20, 2018, I received a email from Walmart that stated .....
"Thanks for your recent order. We're really sorry, but the items shown below were canceled due to a system error that kept us from processing orders. We're working to fix the error and hope to have a solution soon. "
I contacted Walmart. There was no system error.....the message was basically a cop-out lie to try to protect the 3rd party vendor....Agro Pacific. In reading between the lines, Agro Pacific would not honor the price they had listed on Walmarts website, so they cancelled my order. When I tried to reorder the item, Agro Pacific had changed the price on Walmarts website to $10.89 each.
So, a note to Agro Pacific.....just to let you know....because you would not honor your price, you lost this order from me. Additionally, you lost $1,300.00 in purchases for pruners and maintenance tools for our company. I purchased those items from DuroKon.com instead of purchasing them from your company. In addition, you lost a longterm customer. I will be purchasing from DuroKon for my pruner needs for future orders.
For anyone reading this review, if you need large volume of pruning items and accessories, I recommend you take a look at DuroKon.com. They do have flat rates for shipping based on dollar amount of purchases, but all their pruning tools and accessories are priced to make the shipping price disappear the more quantity you purchase.