Based on 24 customer reviews YOSOO SPORTS is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell ONLINE, Yosoo, FAGINEY, EECOO and VBESTLIFE products in Home, Auto & Tires and Home Improvement categories.
YOSOO SPORTS contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting YOSOO SPORTS. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered a faucet for the kitchen, it arrived cracked. After numerous attempts to return the item they stopped responding to my emails and refused to send me a return shipping lable. My package never arrived with a return or shipping lable. A very very dissatisfied customer stuck with a broken faucet.
Seller does not respond to requests for returns. You with be stuck in limbo on your own.
Will not purchase from them again. I purchased drawer handles that are the wrong size and am "trying" to return them. They "approved" my return via email and it has turned into a negotiation process. They are not giving me any information on how to return it ie. Address/shipping label. I have received 2 emails from them, First email asking me to keep the product and they will refund me 15% to which I declined and a 2nd email asking me to consider keeping it again and they will now refund me 26%. I declined again and am now waiting on a reply. I just want to return the item and get refunded!
Their start rating needs to be listed on the site. First of all, I thought I was ordering from Walmart and not a third party seller. Yoosoo is the most unprofessional and ethical company I have ever been forced to deal with. They falsely advertised the wrong dimensions of a coffee table tray. Sent me a miniature tray that I have no use for therefore is garbage to me, insisted that I send pictures (twice), only offered 50% refund, with back and forth emails for over a week now with me asking for a shipping label to return this garbage and get a FULL return which they obviously refuse to do. I will be reporting them to the BBB immediately.
Ordered a swing arm desk lamp which did not work at all. Contacted Walmart who replied with an email that they have contacted yosoo sports to initiate a return. I never heard another thing about it! My system blocks the yosoo website as being harmful, which is no surprise. Now my question is after reading all these reviews, why is this company still allowed on marketplace?
Don’t use them!!! Bought wrong item and they are offering me a 20% refund and won’t just give me their address to send the item back. It’s been two days of back and forth emails. They asked me if I could just resell the item to someone else! Not worth the hassle. Will definitely pay more attention to online purchases from Walmart :(
I wish this company’s one star rating would show up along with their products on Walmart’s website. I ordered 30 inch hairpin table legs with 3 vertical supports per leg. I got a very small box (so I knew immediately something was wrong!) with 11 inch legs missing the middle support. Similar experience as other reviewers- asked for photos and all sorts of info. None is the legs were marked with a barcode or any identifier and there was no packing slip or receipt in the box. Even if their products are cheaper, it’s truly not worth the hassle.
I ordered a product thinking I’m ordering from Walmart.com. Yosoo Sports ships the product. Yosoo will not let you return even if product is damaged. They even offered me $20 to go to the hardware store to hardware store fix it! Walmart.com is not Walmart!
I ordered: Yosoo Globe String Lights Outdoor, 21.33 ft/6.5M 30 LED Crystal Ball Waterproof String Lights Solar Powered Fairy Lighting for Garden Home Landscape Holiday Decoration
Sold by YOSOO SPORTS
it arrived in a too-small box that was duct-taped with orange duct tape.....with balls broken off their wires.....junk. And this business wants me to send pictures instead of allowing the return of said product. Ludicrous.
Very upset, ordered my item on Amazon. My item was sent to the wrong address. How does that happen? I have had hundreds of items sent from Amazon my address is on there correct why would it be sent somewhere else after I paid for it, now someone else has my product and is selfish enough not to send it back . But point of story I need reimbursed or item sent to me!
This place is a joke. First off tyey said that the item was delivered. Then when I questioned it they said they was gonna refund me my money..( a petty $15.99) waited 10 to 15 days and emailed them and then there excuse was theycant refund through Wal-Mart anymore to get a pay pal. I did that and guess what. Been over 30 days and still haven't received my petty $15.99. Just wanna put this out there cause if they got me and 200 other people money they are gonna get rich. I'm down to bringing in my family attorney on this.
You sent my christmas package to the wrong address. Thanks for spoiling a little boys christmas wish.
This group who sells for Marketplace needs prohibited selling for Walmart.
The item ordered was recieved, but! but! must of been packaged by a toddler, a child, the item was falling out of the box. not properly taped/wrapped for transit across the street!!!
Am surprised it was not broken.
Walmart needs to reconsider this Marketplace seller.
I ordered the electronic pest repeller. I even double ordered and have 2 -3 repellers in each room..product says it takes 3-4 weeks for full effect... 6 weeks and still no improvement... I hear. Rodents in the walls.. I see pest. Absolute waste of money
Dishonest. Their combination smoke detector/carbon monoxide is only a carbon monoxide detector.
Bad customer service. Bought inflatable footrest. Doesn't hold air. Won't refund unless I send a video of it deflating!
I ordered a Yosoo Posture Corrector Brace and Clavicle Support Stra...It was TOO BIG I tried to take it back to Walmart and was told that I had to send it back to YOSOO. Walmart sent me an email stating that someone from YOSOO will contact me in 1 business day. That was two weeks ago no one has contacted me. I sent another return request thru walmart. I think Walmart should refund my money because this is someone that the advertise thru their website. SMH been over 30 days since I orderd and still have not been able to return and get a refund. By the way, the package didn't even come with a retun label like most shippers included in their packages.
Same thing what happens to me I ordered some items with Yosoo sports via Walmart but until now I did not received any item from them and the tracking it shows the item was sent to wrong address... i think this Yosoo is a scammer look all the same sent to wrong address!
I ordered a pool mask from Yosoo Sports through Walmart.com and when it arrived I noticed right away that the material was cheap and flimsy. When I tried it in my pool it leaked water immediately. I went to Walmart to return it but they told me I had to go through the vendor. I requested a refund and Yosoo customer service kept stringing me along. They asked for pictures of the mask which I sent. They asked if they could send me another one instead of refunding. The third time I asked for a refund they even asked me to try to fix the mask by putting it in hot water and reshaping it. Walmart customer service finally refunded my money. Yosoo makes cheap, defective products and doesn’t give refunds. Be cautious.
Same problem as most reviews. Slow response, poor grammar and no way to track package. I am all for equal opportunity but wow. English as a second language in customer service. I have had to contact them four times and still no package. Walmart needs to remove them as a supplier. Do not buy from them.