Based on 7 customer reviews xiaojuan Wan is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Vista, Fnac, Just For Kix, Freshlook and Shopvista products in Clothing, Electronics and Home categories.
xiaojuan Wan contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting xiaojuan Wan. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Do not order anything from this company. They are sold under Walmart and if you return an item to Walmart they will charge you a $10 plus 20% restocking fee. That is more than I paid for the item. I give them a 0 rating!!!
I order a swimsuit that is very cute however I ordered a Small and they sent me a 5XL now I can't figure out how to return it.
I'm getting know response from Walmart
I ordered a blouse in a 2x but it was a large, this is not a good company to order from, after reading the reviews on the shipping it not worth the hassle to send it back, I will never order from them again if it don't say sold by Walmart I will not order it. The size are ridiculously small than it said.
Come on Walmart!!!! These people are ripping us all off. Their sizes are ridiculous I had to order a bathing suit 2 sizes bigger than I am. One suit was 3x bigger it was 4x but the bottoms were a size medium. Returning is ridiculous too. They lead you to believe you can do an easy return atvWdlmart where they print you a return label after you package up the item. Then you discover you’re getting a $9.20 refund on an $18.99 suit. They deduct shipping fees of 5.99 & restocking fees of $3.50! I am sick of shopping on Walmart’s site. You have to pay close attention to buying from foreign companies
The top I ordered was made poorly, The size ordered was 2x but the arms were a size medium. It was an obvious mistake.
The item I received did not look anything like what was advertised. I only paid $14.99 and since they charge a 20% restocking fee and $10.00 shipping fee, it is not worth returning. It looks terrible and had some kind of fuzz all over it. Very disappointed and would never order from this vendor. Also Walmart should not allow this vendor on their website. I thought I could return it to Walmart and that was my mistake for not making sure I could return it to Walmart.
What I ordered and what I got were two very different items. I tried to look up the item again and see what the rating was because I can't remember and the item is gone, guess it got pulled after they screwed enough people. I get to pay to return it out of my own pocket and will only get reimbursed for the cost of the item. Disappointed is an under statement, it was supposed to be a Christmas present, now i have to find something else and i get to deal with returning this. I'm a little afraid once i send it back I won't get a refund since they are screwing people over by advertising one thing and providing a much different product. I'd give it no stars if I could.