Based on 642 customer reviews Wholesale Values® is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017.
Wholesale Values® contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Wholesale Values®. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Have they caught jailed these scammers yet? Many buyers were anxiously awaiting the chest freezer for their families during COVID-19.....these crooked sellers took advantage of innocent Americans through this scam. They need to examine their souls and their hearts and really question what type of people they are and how low they can go to use this pandemic to rip people off. May you get you just desserts that you deserve for your sad actions. You are bottom dweller scum! You should be ashamed of yourselves. Your mother went through nine months of labor to essentially lay nothing more than a big crap. Yes, that's what you are. May you develop 6 inch diameter gallstones and take 5 years to pass!
Where is the option for a negative 100 rating? This marketplace vendor is a joke -- pretty sure it is not even a real company, just a bunch of scammers. Walmart should be better about selecting its partners. No response to three requests to cancel/refund through Walmart and then Walmart was able to overturn my credit card dispute without showing proof of delivery. So Citibank gets a ding on that one, too. Take the money and run -- that's this marketplace vendors modus operandi (an apparently Walmart's). Ultimately the representative at Walmart's customer resolution did the right thing, but it took four months and way too much effort. NEVER USE THIRD PARTY SOURCES.
I too ordered an upright freezer from this company through Walmart website. Received an email with delivery date took the day off work and it never showed up. I was told to contact the seller, they never respond. I was irritated at the incident but disappointed in Walmart as well. I would not give them any stars personally but, it would not let me leave the review otherwise
Ordered a freezer from Walmart's website on April 13, 2020 which they claimed shipped that very day. It was supposed to arrive by the 29th. On the 30th still no freezer and the tracking information showed it was still in Boca Raton, FL. I attempted to contact them by phone several times, leaving messages as no one ever answers and got no response. Even their voice message sounds suspect. I told my husband I felt like I had just reached someone's home instead of a business. I emailed them twice through Walmart and got no reply. I contacted Walmart customer service and informed them that I felt it was a fraudulent sale. It was stated on the site I would not be charged until the product shipped. I was charged the same day I place the order and was given a tracking number for the freezer they claimed to have shipped. A month later the supposed freezer still hadn't left Florida. Walmart ultimately issued a refund. Do not do business with these crooks. I would give them zero stars if possible.
It’s a total and utter scam. Walmart HAS TO refund your $$. I was refunded full amount a month ago. Ron Cain you fool it’s got nothing to do with Trump and China!! Omg dumbest comment of the day!! These are AMERICAN scammers cashing in on the covid crisis. I guess you suffer from TDS.
Fuck you, you fucking thieves!
Complete and utter Scam. Do not purchase anything from this seller.
Ordered freezer April 28th. Supposedly shipped on May 1st to Boca Raton FL and hasn't moved since. No updates, nothing. Contacted Walmart twice online, said my inquiries were forwarded to Wholesale Value and would receive response within 1 business day. No response. Contacted Walmart said wanted to cancel. Said can't cancel because was already shipped, but could return later and get refund. Asked to get call from customer service. This was earlier this evening, haven't heard from them yet but was told could be a longer wait than normal. I decided to google Wholesale Values and found the description of my experience repeated over and over again. Just called credit card company because I'm disputing the charge. Absolutely positively a SCAM. Shame on Walmart for their inaction on this fraud. RATING -ZERO STARS
never receive freezer, ordered 29 Apr, now 19 Jun.. won't answer email, or call back..been trying since middle of May..gave them extra time because of Trump's prissy fit with China slowing up everthing.
I filed complaints with the USPS and a few other federal agencies after getting scammed. I received an email from the USPS Inspection Service saying that Wholesale Values and the info I was able to give was placed in their Fraud Complaint System. Hopefully, that will help to stop them from creating shipping labels for heavy freezers that the USPS wouldn't deliver even if WSV was legit. Walmart needs to be ashamed for letting this go on so long because these complaints started before COVID-19.
I ordered a RCA 6.5 Vu Fr upright freezer in April and got the charge in May. As of today 6/18/20 I still haven’t received it. My statues order on Walmart.com indicates as of today 6/18 as “delayed.” My calls to Walmart online haven’t been connected after a few attempts (my calls seemed to be connected then disconnected). No contact information about Wholesale values is found in my order. I finally put in a dispute of the charge through my credit card company. Be aware people, don’t order anything from Wholesale values through Walmart.com!!!!
Purchased the RCA 6.5 cu ft Upright Freezer, White RFRF690-COM on May 2nd. It was never delivered. I could never get in contact with the seller directly or via Wal-Marts contact process. It's mid June and luckily my credit card company is handling the dispute. This company has numerous complaints across the board. I don't even see why Wal-Mart had them listed on their site. Can you give negative stars?
NO STARS. Ridiculous! I am surprised that Walmart did not contact me about the investigation against that company! I called Walmart today and they're refunding me for the freezer that never arrived. I placed an order on May 4 and the seller never responded to any of my emails.
Whoever said that they “left the area” that’s a lie! These people are at the same address in Boynton Beach, have 2-3 Open Court Cases against them and are also associated with another scam artist in the same area. They have multiple fake businesses and have been registered in the state for quite a few years under various company names at the same address. So no that’s not true and I don’t know why any police would state a lie like that. Go to the state of Florida Sun Biz page and look them up. They are giving a fake address from the Rinehart address in Boynton to the Boca Address and they are associated with another On in Riviera Beach. Google Sara and Ken Bec in Boynton Bch FL , they are very easy to find.
this company is a scam i bought the RCA freezer back in April. it never got delivered. i called Walmart and they refunded me my money, the also informed me that this company no longer can sell on walmart.com. i then filed a complaint with the roca raton Florida police department and found that criminal case has already been filed pending arrest the person running this scam. they know who it is and are looking for them but they believe that they left the area
Oh my gosh.. I feel like an idiot! I knew it was too good to be true that they actually HAD FREEZERS IN STOCK, when NO ONE else did. I ordered 3 freezers. They have refunded my money for 2 of them, but not the third one yet. I will be contacting Wal-Mart about this and disputing the charge with my credit card company. These people do not deserve ONE star!!!
SCAM SCAM SCAM. Did i say this was a SCAM? Ordered same freezer as others and got same phony USPS tracking number and yes no way USPS can deliver this. Luckily paid with Paypal and was able to start a dispute and get a refund. These folks were had lots of 1 star rating even before COVID-19 so there's no excuse. Walmart should have shut this seller down long ago.
FINALLY got my refund for the RCA 6.5 cu ft Upright Freezer I ordered on April 27th from this seller. After somehow missing the phone calls from Walmart's end during long wait times, I was finally able to speak with someone in customer service on 5/30. She assured me that I would receive an email within 5 business days stating that my refund had been processed. This never happened. Second call was with someone in an overseas call center who claimed that the previous customer service rep did not do what she said she did (she claimed that their system was partially down and that she was sending info over to the proper department). Instead, the first rep emailed the third party seller (Wholesale Values) asking that they refund me. If this was actually the case, what did they expect would happen??? This seller was removed from Walmart's platform over a month ago.
If anyone reading this still has not received a refund - copy and paste the tracking number for your order and google it. This will give you far more details about your package. According to USPS tracking, my package was shipped via USPS first class mail when first class mail is for items under a pound... USPS does not even ship items weighing 80 pounds. My shipping label was processed on 4/30 at 11:45 in Boca Raton and then was received pending acceptance the same day at 6:17pm in the exact same zip code it was sent from. Clearly this seller was running a scam!
I am EXTREMELY disappointed that Walmart did not refund me for my purchase the moment this seller was removed from their platform. I'm now livid that the latest customer service rep didn't so much as even apologize for my experience. She chalked it off to my "package not arriving" and refused to further document this former seller's fradulent activity. I will NEVER shop online with Walmart again. Don't waste your time! Amazon doesn't put up with this kind of activity from its third party sellers.
I recommend that anyone who has been burned by this seller contact the Boca Raton FL police department to report this issue. I will be doing so out of principle.
I just called Walmart customer service because I ordered a freezer back at the end of April. They just refunded my entire order.
Also, I wish there was a zero or negative star. One star is too much.
NO rating... $363 gone.. It's been 3 months, no freezer and no refund. I am waiting have not heard from you, Wholesale Values regarding my refund. This is my 2nd request to receive this refund that is due?
Bought through Walmart...
Sales Order ID: 3962076500756
Item ID: 357231080
Item: RCA 6.5 cu ft Upright Freezer, White RFRF690-COM