Based on 14 customer reviews Voomwa is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2018.
Voomwa cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Voomwa. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I received it go to set it us and the remote they give me won't turn on. They have no customer friendly hours of support. To top it all off I have called 3x and was forced to leave a voice mail. That is HORRIBLE CUSTOMER SERVICE. IF I CALL WITH A ISSUE I DON'T CARE ITS BEFORE 4PM WHICHI S WHEN I CALLED OR IF ITS MIDNIGHT. I EXPECT CUSTOMER SERVICE.
Do NOT order from this company. My daughter got a Wii for Christmas, as soon as we plugged it in, it made an awful noise and would not play the game or spit the game back out. I contacted the company upset because it clearly was never checked. Audree personally told me that she would "check" the next one before sending it out. Received the 2nd Wii, this Wii would NOT even turn on at all. I emailed the company multiple times because my daughter wanted to try 1 more time, not that we expected anything from them. I NEVER received a response to my emails, had to leave a VM and then the refund showed up on my card today. These people are crooks and have no business owning a business. Save yourself the trouble and do not order from them.
This site is absolute junk. DO NOT ORDER FROM THEM. My parents bought a Nintendo Wii from them and its completly screwed up. You cant even play the damn games. Biggest piece of junk I've ever seen and they basically paid retail! To hell with Voomwa!
I ordered a zero gravity chair from them. It took about 2 weeks of them claiming they shipped it and FedEx saying they hadn't before they shipped it. It came in a beat up box with no packing slip. I set the chair up, sat down in it, and it promptly collapsed to the ground. One foot ended up caught between two metal bars.
Voomwa insisted that nothing was wrong with it and offered a 3% refund. When I finally got a mailing address and a return authorization (which took another week of daily emails) it turns out the address was bogus.
I called Walmart and got a refund. Voomwa is incredibly fortunate that I was not injured when the chair collapsed. Please use caution when dealing with this seller and the goods they sell.
Did anyone get a tracking number or a confirmation email??
DO NOT BUY NOTHING FROM THEM!!!!!
The best advice you can have.
They are unprofessional!!!
I had 2 weeks delays on them products.
Same 2 weeks asking for cancellation and refund. They never did!!!!
terrible service. They claimed to have shipped an item when all they did was create a label. Uspsp told me they only filled out pre-shipment and never handed over the package. Been trying to get a refund. This company is full of fraudsters
If I could leave negative feedback I would! Buyer beware!!! Cheap quality products that break on first use! Seller will not make it right!!! I was offered a 1% refund, unless I wanted to pay for shipping myself to return it for Voomwa to “inspect”. Seller also suggested that returning it was a lot of trouble for me and that I should just keep it and be happy with 1% return. What a joke!!
I surely wish I had read these reviews before purchasing anything through Walmart from this company. My experience has been horrible. They have the nerve to send me an incomplete order then challenge me, almost accusing me of of receiving the full order. There was no packing label in the shipment and the quality of the item is crap! I will be submitting a complaint to the business bureau. It's shameful that they treat paying customers like this. I wish I could give 0 stars. Just terrible!
DON'T ORDER FROM THIS SELLER. If I could give negative stars I would. I ordered a 3 in 1 exercise bike and they sent me a blue digital scale. When trying to contact them they offered to refund me 40% or i could have them send me a return label to return the product for a refund. Well I requested the return label and its been two weeks and still no label. They are not even returning my emails. Just gonna cut my loses but I will NEVER order from them again!!!!
DO NOT order from this seller. I ordered one of their products , never did receive it ,they said i did . Went around and around for about two weeks with this issue , finally walmart put money back on my card after contacting fedex . What a headache.
Voomwa had a 3 in one exercise bike advertised and I placed my order, they sent me a postal scale. I emailed them and they wanted me to keep scale and refund me 40% of my money. I have absolutely zero use for a postal scale and they are ignoring my questions about the exercise bike I ordered. I WOULD NOT ORDER FROM VOOMWA!!!
Cheap quality and sweater not as described. Purchased through Walmart Marketplace and now it's impossible to return. I've emailed to request return instructions and called the customer service number and no one answers. When I placed order, I didn't receive a confirmation number and no packing slip was enclosed either. That should've been my first clue this was a joke. Horrible experience and extremely frustrating.