Based on 11 customer reviews Voko LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.
Voko LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Voko LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I finally received my refund, but not from Voko LLC. I had a "chat" with a WalMart employee on line. I explained the situation to him and the refund was issued within 15 minutes by WalMart. A couple of days later, I allegedly had a message from Voko LLC sent to my email address. No such message was received. This company needs to be removed by WalMart as a third party provider. One star because the system won't let me give NO STARS!
WalMart needs to rethink their partnership with Voko LLC. I ordered an oscillating sprinkler from WalMart/Voko. It was delivered to a different address and person in my town. I contacted WalMart/Voko with no satisfaction so far. WalMart says that Voko will give me a refund within 48 hours of my notifying them (8/17/21). We'll see. Second notification. First one went to Voko and they refused to issue me a refund. Sent my credit card company "proof" that they sent the sprinkler to me. I notified them the first time in July with no response/satisfaction or refund. Since you don't have an option of zero stars, I have no choice but to give a one star rating. One more than Voko deserves for sure.
My. item was never delivered. Wal-Mart needs to get rid of this seller. It's a scam. Post office said the item was sent else where. July 2, 2021.
I give them zero stars. Based on the other reviews I'm reading this company is a scam. The tracking info with USPS said my package was delivered to me but I never received it. I followed up with the post office and they said the tracking info was for a completely different package addressed to someone else. Sounds like this has happened to others as well. I wish I read the reviews before ordering. Thankfully Walmart is issuing a refund.
Never received item. Used a fake usps tracking number. Terrible. I would use ZERO stars but want this review to go through. Scammers.
Item never sent.
I recently ordered an item from them through Walmart got tracking info, tracked item, Emailed USPS They told me the tracking number didn’t have my name or address on the package witch didn’t make sense becauseI had a confirmation email from Walmart with all of the correct info. DO NOT ORDER ANYTHING FROM THIS COMPANY.
This company is a scam. I recently ordered an item from them through Walmart got tracking info, tracked item throughout the day, once it said deliver I ran home to find no item waiting for me. Called ups they told me the tracking number didn’t have my name or address on the package witch didn’t make sense becauseI had a confirmation email from Walmart with all of the correct info. Long story short Walmart issued me a refund and will be looking into this company, and highly doubt they will be doing further business with Walmart. DO NOT ORDER ANYTHING FROM THIS COMPANY.
Becareful buying from this seller. Seller will claim your item was sent and dropped off but never even sent the item. They will also charge you even though they didn't send your item causing months delay just to get everything sorted and your money back.
Seriously, Voko price! NO STARS!!!!I am trying to purchase a storage shed....it’s $387 at Lowe’s.... Walmart it is $585. Walmart can not price match because it’s through VOKO
I give them zero stars. I ordered a Coleman Camp Oven through Walmart and Voko claims the order was delivered but I never received it. Walmart issued me a refund and I ordered a second camp oven from the same seller (Voko, LLC) thinking the first time was a fluke and the same thing happened