Based on 30 customer reviews Vetmed USA Corp is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2016. They sell Disney, ONLINE, Vetmed USA, Dynarex and Prestige Medical products in Health, Industrial & Scientific and Home Improvement categories.
Vetmed USA Corp contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Vetmed USA Corp. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Supposed to received item TEN DAYS AGO, and still not an update at all!!!
DO NOT ORDER ANYTHING FROM THIS COMPANY! IT IS A FAKE COMPANY AND WALMART DOES NOT HONOR ANY GUARANTEES SO YOU WILL LOSE YOUR MONEY
I placed an order via Walmart Aug 18, 2019 I have not received the order... The order has not shipped but the money was removed from my account. Order #50119985-553289 for Physician Met Beam Scale W WH Health team Brand. I request immediate refund and I am reporting to the BBB first thing Monday OCT 7, 2019 Thank you Cindy Bowersock
Ordered an item that never showed up. They claimed to have shipped it but the item never was turned into USPS. We got a tracking number but it always said information not available. Read the reviews, which we should have, this company is a fraud! No customer service, nothing. Believe the one star ratings given!
I experienced the same tracking problem described with other reviews. This seller does not respond to inquiries, even when placed by Walmart customer Service. Don't waste your time trying to get anything from this "vendor."
Ordered an item and company said it had shipped. Gave a USPS tracking number but the number continued to state no information available. That was about a month ago and no item. Contacted Walmart through which we ordered from Vet Med. Walmart could not get a reply from Vet Med so they gave us a refund. Vet Med is a fraud company. Look at the reviews which we should have done before ordering. No customer service and NO product. They shouldn't even get a one star. Walmart has been contacted with our experience. Will not buy from Walmart unless they remove Vet Med from their 3rd party sellers. Vet Med is making Walmart look bad.
Bogus company. Should receive a ZERO rating. Walmart is just as bogus to have any dealings with this company BUYER BEWARE!!!!!! I ordered a chair, waited for 3 weeks saying it was "shipped" and could NEVER reach the company via phone. Then, my order status was changed to "Lost in Transit" however I was still unable to reach the company and my eMails were not responded to. By this time the item had been paid for for approximately 6 weeks. Finally, I reached Walmart.com who explained that the item was "out of stock" but they were unable to reach VetMed Corporation. I don't have time for this B.S..... don't waste YOUR time either!!!!
SCAM!! Ordered from twice. "SHIPPED" twice, but never received by shipping company. Ignored all emails. Refunded by Walmart both times. SCAM company!!
Stay away from this company!!!!!! I ordered and paid for a doctor's scale and never received it. They're phone number doesn't work and the sales department will not call back!!!!!! I am sending them emails everyday and still haven't heard from them!!!!!! I will be contacting the BBB!!!!!!
Same situation as all the others on here. Ordered a chair, was charged for it but it was never shipped and there is no customer service or anyone to contact. Emails are not answered. Why does Walmart let this continue?!!!!
I don't know why walmart keeps them as a seller. I am going to social media and report them as fraudulent sellers. I had a similar experience. Ordered a simple scale . It was issued a fake tracking number as the item never made it to USPS. They keep people waiting and hold our money and we get no product. I won't stand for this. This company is a scam you can't even get through to customer service.
I ordered 2 chairs off of Walmart's website from them, the tracking numbers did not work, and email to them thru Walmart was unanswered, phone calls to them are ignored. The first chair was due 8-7-19, I don't have expectations of the other arriving on time or ever? Funny? people are selling the same chairs in the same colors on the Cleveland area Craig's list for 200 bucks? Are they stealing them off of trucks?
Walmart did issue a refund for the first chair.
Ordered a balance scale on 4/26/2019. Vetmed claimed I received the order 3 days earlier 4/23/2019.
stay clear of them
I am visiting my daughter in Illinois. I live in Tennessee. I am a double amputee, so rely on my wheelchair completely. Soon after I arrived, one of the large wheels broke. I went straight to Walmart.com and ordered one on Wednesday July 10. It was to arrive Monday, July 15. On the arrival date, the order showed that it was shipped, but delayed until July 22. How disappointing. I couldn't track the number. Found out that the number was the order number. I emailed Walmart and they told me that it was from a third party Seller, Vetmed Corp USA. I researched them online and became more distraught. Their website shows that they are actually in Illinois, so why two weeks to arrive if it has been shipped? Plus there was a notice that the company doesn't exist! So I checked the Better Business Bureau. 18 complaints exactly like mine and the one's on this page. This company needs to be investigated by the law. They are going to hurt Wal-Mart's business badly, too. Today is the 22 ND and, of course, no wheelchair. No money to pay for another. But, after two emails and a survey for Walmart customer service, I received an email from Walmart stating they have sent a refund. Hopefully I can order another that will get here quickly. What I should have done to begin with. Two day shipping from Amazon, shipped by Amazon. Lesson learned. Beware when you order essential medical equipment. Thanks Vetmed for leaving me housebound on a visit. You have hurt many people with your poor, poor service.
Ordered a wheelchair through wal mart.com vetmed said item was shipped and delivered. We did not receive it. Contacted wal mart the gave me a full refund. They should drop this vendor
My son was in an MS relapse and needed a rollator asap. I ordered on 5/26/19 and was happy to pay extra to receive it on the 30th. It was shipped but delayed and have no way to contact them at all. I have emailed them with no result and the phone # apparently is wrong. The tracking # looks like a phone # and is not real. Did I just waste my $85?...I think so! I had to order another one but made sure it was through Wal-Mart only and not one of their marketplace sellers! This has never happened to me before but I sure learned my lesson about Vet Med USA the hard way!!!! If I could I would give them a -0 rating!!!
Ordered a transport chair and payed in full. Never got a tracking number but my name was assigned to another order. Five days later, I got an email saying my chair was delivered to another city by UPS . UPS confirmed the delivery. It appears they shipped one chair but got two customers to pay for it. They will not answer any emails from me or Walmart. They are a third party vendor for Walmart. They don't have a 0 star rating here so I am forced to give a one!
I placed an order on 04/26/19, was told my item was delivered on 23rd of April 2019, to an address in FL. Item delivered to FL per tracking info was ordered on 4/19/23. My profile ONLY has DELIVERY address where I live in AZ. Their order system is messed up, there is NO rhyme or reason.
I have reached out to walmart.com and to this company a dozen times with ZERO response from vetmed USA, very little assistance from walmart.com. it has been 13 days since I placed my order I can not get anyone to let me know what is going on. They had no problem taking my money out of my acnt. If I had known I was not ordering from walmart.com "WalMart not a vendor" I would have never placed the order.
I ordered a medical step stoll for mom only way she can get in out of my mini van, it shipped & was sent to a different address different state & fed x said was even signed for...
Walmart.com refunded me the $ and reordered another one for us before I seen all theses complaints...
Product that I received is not what I ordered. NO response to my email. Lousy customer service