Based on 7 customer reviews Uptown Direct Inc is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Pinkleaf, Neutrogena, Aveeno, Cetaphil and M&M'S products in Beauty, Personal Care and Shop by Brand categories.
Uptown Direct Inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Uptown Direct Inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I ordered two bottles of Aveeno shampoo. I had the same experience as others. A small shopping baggy with a label and nothing inside. Tracking says items delivered to my mailbox. Scam. Walmart doesn’t answer the phone right now. Can’t get them to respond to an email and this vendor doesn’t appear to deliver anything.
I received an empty plastic package with shipping label. It will appear as if I received my package, but when I opened the envelope, there was nothing inside. Shadey "company."
I placed an order for 6 packages of Depends Incontinence Underwear on 7/12/2020 through Walmart.com sold and shipped by Uptown Direct. Tracking information said it was shipped USPS. On 7/25/2020 I received the packing slip in the mail with a thank you card from pinkleaf. NO Depends. Walmart shipping says package was left in/near mailbox. There is no way 6 packages of adult diapers would fit in a mailbox. Called post office this morning and a package that size could not have been shipped USPS First Class. Walmart is charging me for the replacement. And not even 6 packages. What a rip off.
I'm giving one star only because zero stars was not an option.
I agree Walmart needs to change vendors. I also received an empty package from them. Do not know and have no clue as to why.
Something totally wrong with these guys. I told Walmart I want to report them.! Scams!
Received a brown shipping bag with a label only from here. Do not know what for. Was an empty bag and not even a shipping invoice. What is going on? Poor poor seller. Walmart needs to change vendors. If that is where it is from. Don't know and have no clue as to why.
they botched the order and delivery. product dribbled in on various days and at the end they failed to deliver the entire order. they failed to understand the orders they were handling and were dismissive of complaints of a shortage. not a good representative of walmart.