Based on 23 customer reviews Uptown Direct Inc is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Pinkleaf, Aveeno, Neutrogena, Olay and Energizer products in Beauty, Shop by Brand and Personal Care categories.

Uptown Direct Inc contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Uptown Direct Inc. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I placed an order through Walmart and I received an envelope with a Thank you card from PinkLeaf and not my package. The tracking order says placed in the mailbox, yeah the bleeping empty envelope was placed in the mailbox. My product is too big to be placed in the mailbox. One=hundred percent Fraud! ZERO STARS

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jerks

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Don't buy from this company, it's a shame fro Walmart to sponsor them, you'll get a "thank you card" instead of the product but the money are in their pockets!

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never received my product since may and it s now end of October. I have called and emailed numerous times with no resolution or refund. I am so angry. Waste of my money and time. Horrible company.

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I got one of these recently. I think they are a small outfit that is saying thanks for paying over the going rate for standard Walmart products. Silly way to do it - caused me no end of concern because the card was printed on the stationary of a third company (neither Uptown-Direct, nor Walmart).

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Extreme corruption supported by Walmart from sponsoring these creeps on their site. All you get is a thank you card. No products. Why is this not being handled by legal. Walmart needs to be investigated along with this company!

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Like the other comments posted I ordered a product for almost $50 and received a thank you card instead of the product. I won't be ordering from Walmart again since they obviously don't vet their marketplace sellers very well. This same complaint has been going on for months. Lesson learned!

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I just received a thank you card also from uptown direct first class.I order from Walmart frequently what's the deal with this card? J.brown

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Just like all the reviews..... a blank envelope with a Thank you card... WTH?!?!?!?! I've ordered several things from Wal-Mart and so far have received my orders.

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Same here what is going on and what did I buy for this thank you card? clueless because I have purchased many things from Walmart but from this company I don't recognize. I thought I ordered 2 of one thing but only one on order. So what's the deal walmart? Who reads these reviews?

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WTF I got envelope with a thank you card

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Yikes! Looks like I won't ever receive my package, and won't even get a response from Uptown Direct. Hopefully Walmart is aware of this. Rats!

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I received the same as the reviews below. An empty package with a thank you card and from my order history I can’t find anything that has not been delivered! Wal-Mart needs to do better to bet their vendors!

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same thing - received empty plastic envelope with a blank thank you card ................bad karma guys!

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I received a empty envelope. I just received a envelope with a thank you note??? What is going on???

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I've never ordered anything from this company, but received a "thank you" card from them via USPS. This is what's known as empty package scalping. They got my name and address from some other scumbags so they could send a fake, confirmable delivery and write a fake positive review. Fake, scam organization. Do not buy from them.

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I ordered two bottles of Aveeno shampoo. I had the same experience as others. A small shopping baggy with a label and nothing inside. Tracking says items delivered to my mailbox. Scam. Walmart doesn’t answer the phone right now. Can’t get them to respond to an email and this vendor doesn’t appear to deliver anything.

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I received an empty plastic package with shipping label. It will appear as if I received my package, but when I opened the envelope, there was nothing inside. Shadey "company."

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I placed an order for 6 packages of Depends Incontinence Underwear on 7/12/2020 through Walmart.com sold and shipped by Uptown Direct. Tracking information said it was shipped USPS. On 7/25/2020 I received the packing slip in the mail with a thank you card from pinkleaf. NO Depends. Walmart shipping says package was left in/near mailbox. There is no way 6 packages of adult diapers would fit in a mailbox. Called post office this morning and a package that size could not have been shipped USPS First Class. Walmart is charging me for the replacement. And not even 6 packages. What a rip off.

I'm giving one star only because zero stars was not an option.

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I agree Walmart needs to change vendors. I also received an empty package from them. Do not know and have no clue as to why.

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