Based on 136 customer reviews Unlock Gadget is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.

Unlock Gadget cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Unlock Gadget. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

This company is terrible!!! I ordered a Dell chromebook and when I received it, it did not work at. Wouldn't even power on. I have called/emailed them at least 12 times no response. Walmart needs to remove them from selling through their website. I will be contacting the BBB on their area.

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These people are horrible ! They send you JUNK !!!!! Walmart.com should be ashamed of themselves for even outsourcing with this company !!!!

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I rate this place a - - - 000 .. ordered my daughter a chrome book for Christmas .. nowhere in their ad did they say it was refurbished.. she opens it and chrome book has chips and scratches all over and case around the screen is split open and has 3 inch crack .. very disappointed and will not be ordering anything from them again total rip off.Walmart. Com is also disappointing by selling this places products on their website.. total junk

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This is a HORRIBLE seller!!! They sent my computer without a power cord. 2 weeks after they said they would send it, I still don't have it. I had to ask them 3 times for a tracking number and they finally provided one. I was supposed to get a 1TB hard drive and I got 500GB. They will do nothing about it. DO NOT BUY ANYTHING FROM THESE PEOPLE!!!

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I ordered a Hp Chromebook from them on Dec 1 was told that it would be delivered on Dec 9 I never received it Walmart contacted them and they said that they would ship it out to me yep they used the fake shipping label as well because fed ex couldn’t even find it in there system these people are scammers I contact them via email and they will tell me the same thing daily that they haven’t gotten around yet to shipping. Please Do NOT order anything from them you will never see it

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Pay attention to every review that Unlock Gadget Inc. has. It is a total con. If they were giving away free, new computers I would NOT take one. They are scum bottom feeders.

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This company is Ghetto. Do not use them!!!!!!!!!!!!!

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I ordered an acer laptop. I received it today. The laptop looked like it was old and dirty and even had a chip missing in the front. It is an Acer C738T-C44Z and not an Acer C738T-C7KD 11.6" Touchscreen Chromebook Intel N3060 4GB 32GB Flash ChromeOS as advertised. I am very disappointed and felt that either mine was switched or they sent someones throw away.

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Those goons are a bunch of meatheads. They just can't seem to get things right. They are always sorry for this or that, but they never fix the problem. Kick them to the curve! I'm not sure if they are dishonest or just plain stupid.

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This company is a scam. Sent me 3 computer all wrong. Do not use this company. Walmart needs to stop doing business with them.

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I ordered a computer form Walmart and apparently it was thru this people... Let me tell you, I never received the product!!! The tracking information was that the shipping label was created and nothing after that... Luckily Walmart was able to refund my money, but I was fortunate enough..... THIS IS A SCAM!!!!!!

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Not good business people associated with Walmart. Walmart claims not responsible for their actions. Bull Crap..

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I've been waiting for my order for over a month now. They say there is a "delay" in shipping, but can't tell me when it's coming. It seems like it's never coming. It's a big purchase too for a Macbook Air. This is B.S.! This seller is a scam!

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I have not received my laptop

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DO NOT ORDER FROM unlockgadget.com !!!

Walmart is NOT to blame for their antics.

I’m not going into detail. I’m exhausted from dealing with them. Short story long, I ordered a Chromebook, received tracking number. Walmart website said shipping from Pennsylvania, tracking number that was provided showed shipping form Temecula, CA but it was NEVER PICKED UP. Emailed four times, left voice mails three times over five days with absolutely no response. Finally called Walmart, and they literally immediately issued refund, as if they already had a number of complaints to justify such quick decision.

DO NOT ORDER FROM unlockgadget.com !!!

I’m not the only one. Check out the following, VIRTUALLY ALL NEGATIVE FEEDBACK, most never received their order…

https://www.yelp.com/biz/unlock-gadget-philadelphia?sort_by=date_desc

https://www.wmtsellers.com/unlock-gadget

https://www.bbb.org/us/wa/gig-harbor/profile/high-risk-behavior-practices/unlock-gadget-inc-1296-1000057590/complaints

https://www.facebook.com/pg/unlockgadgets/reviews/?ref=page_internal

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Ordered a Chromebook on may 14, 2021. Was suppose to be delivered May 26,2021. Here it is June 4,2021 and I have yet to receive my Chromebook. They even gave a fake USPS tracking number, when I called USPS they informed me they never received the item. Also, the number they give, is fake. No one answers the phone, nor emails.

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I ordered a Samsung chrome book, when it arrived it would not charge. Bad batteries. Sent it back through my local Walmart as It was purchased through the Walmart web site. Still waiting on my refund which typically take two weeks according to Walmart. I would give 00000 five zeros no stars.

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I want my refund I would not order nothing else from them. Don't order nothing with them. Half ways shipped what up with that.cancel order no refund

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I ordered a new Chromebook. They sent me a fake "your item shipped" notice. After I didn't receive it in time for a birthday present (because it hadn't shipped yet), I I told them to cancel and refund my money. I never received a refund because they lied again and they shipped it anyway. It was not even in a box as a new Chromebook, not the same chromebook I ordered, had a huge 3" crack by the keyboard, mouse pad is pushed in, the word "IT" is scratched in the screen, and it is filthy dirty.

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Over a month waiting on my Mac computer! NEVER RECEIVED IT ! This company is straight BS ! DO NOT ORDER FROM THEM ‼️‼️‼️‼️

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