Based on 55 customer reviews Unlock Gadget is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Apple, HP, Lenovo, iPhone and ASUS products in Electronics, Walmart for Business and Seasonal categories.
Unlock Gadget contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Unlock Gadget. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
100% Scam!!! I have been back and forth for a month now with Wal-Mart and they keep directing me via email to unlock gadget who NEVER responds. I wish I read the reviews 1st, I thought I was ordering straight from Wal-Mart!!!! This makes me want to go to the store and self checkout a chromebook and ring it up as bananas to get my fucking money back. Totally dissatisfied! I would rate them a negative 1000 if I could.
Very slow at shipping and communication is zero. Still haven’t received my order. Walmart should reconsider using this company.
Don't buy from them. Worst customer service ever.
DRAG THROUGH THE PROCESS OF GETTING SOME HELP IS A SCAM ALL THE WAY.
THIS ACER WAS FOR MY BIRTHDAY. SHIPPING DATE MOTE LIKE 3WKS WAITING, WENT HUNTING FOR MY CHROMEBOOK GOT NOTHING. COULDN'T GET HELP FROM. DEFINITELY NO HELP FROM UPS SO WHATS DO I DO NEXT? INFORM THE BETTER BUSINESS BEAURU OF THIS COMPANY'S UNPROFESSIONAL ETHICS OF SCAMMERS, SCAMMING I PERSONALLY DON'T BELIEVE THAT THEY ARE LAGITAMET.
WELL ALL MAKE IT KNOWN TO Unlock Gadget THAT ITS ILLEGAL TO SCAM PEOPLE OF THEIR HARD EARNED MONEY.
I ordered two lap tops for my grand daughters since the virus. They looked like my 3year old grandson tore it up. One was scrached and the other had been dropped on the side. No paper work and one would not turn on and the other had someone elses name on it. I have tried to get my money back but can not talk to anyone. Come on give me my money back. It does not grow on trees. If I had to rate this site which was Wamart.com it would be a negative 10. NEGATIVE....... Lou Dunn
do not purchase from this vendor ypu will not get anything. and you will lose your money.
Ordered a HP Chromebook and when I opened the USPS priority box it contained a USED acer chromebook that was in very bad shape and a cut up cord. Tried contacting the seller and it only directs you to a voicemail. I sent them an email which was sent through walmart on my behalf and still no response. I returned the package that was sent to me the same day I received it. Hope I can get my money back. Total scam!
They stole your money !
They found loop hole in the site all they have to do is show that it is delayed! Walmart is just not going to be any help they don’t care it not there hard earned money.
I ordered an Apple MacBook on April 15 now it’s may 6 I received an usps tracking number but they did not ship the item from there store as I was told by the postal worker and to my understanding I was told that this company seems to be a scam I understand the situation that’s going on with covid-19 but if there are close they put it on there website this is bad for business and they are very unprofessional I hope walmart separate there business with them cause it’s making them look very bad and I shop Walmart regular. I call no one answer or reply to my message not sure what scam they doing but please do not I repeat do not do business with this company. 0 star
Oh wow I still ain’t got my Labtop this is bullshit I did not know it was a 3rd party thing just give me my money back I thought I was ordered from Walmart this shit is crazy I paid 130$ for this I’m Rating a Big Fucking 0
Ordered a BROKEN MACBOOK.. it took a month to deliver. I returned it and now they won’t respond to my emails. They don’t even deserve this 1 star! DO NOT BUY FROM THIS SELLER
I bought a mac book laptop on apirl 7 from the walmart website. It is now May5 and i yet to recieve my laptop. I cant get anyone to answer me. So Ive talked to the post master and they said since the item is in there system for priority mail. Someone is going to be held accountable and thats federal buddy. and Ive also contacted my nephew which is a criminal lawyer, Ive i dont get the laptop or my money back ......
Bought 2 laptops from walmart from same place week late Walmart gave me my money back now trying to take it back a week later never going thru gagets unlocked again
I bought my computer three days ago and just read the reviews for this today... I will return to let you all know how it goes
*BEWARE* SCAM ARTISTS AND RIPOFFS - this UNLOCK GADGET
Order somewhere else. These guys are just scam sham spam
I ordered two HP Chromebooks from Walmart on 04-15-20 because they were at a good price. The order is supposed to be filled by this (?)company(?) and I got a response that they had been shipped the next day with expected delivery 04-27-20. They even got a shipping label from USPS at an office about 3 hours from me. Well, I use USPS app so I put the tracking number and requested text updates. By the weekend before the delivery date I thought there might be a problem because I had received no notification from USPS. On Monday 04-27 when the order did not arrive I went to Walmart to cancel the order. They said they would do it but it would take a couple of days. I contacted Walmart online that evening and received a call-back from them and further requested the order be cancelled. I was told I would get a confirmation email within 48 hours and a refund in approx 5 business days. Today on the Walmart app looking at that order it says "Delayed-check back later for status update." Yeah, I have been checking the status for two weeks now. I can't help but wonder if the idiots that run this (?)company(?) like getting the items they order online like this. Why does it say "shipped" if it hasn't. I tried calling the number provided by this (?)company(?) and when instructed to leave a message their mailbox is full. I figured that is about what would happen so that is why I went to the store. I am almost to the point of never using Walmart again but I will be leary of using other vendors. Shoulda read the reviews. I'm not even sure why Walmart keeps them on.
Terrible service. Items is weeks late now. Received one email from them last week saying item would be shipped in 24-48 hours and NOTHING since then. Wanted to give company benefit of the doubt and waited because I needed the item but just had to cancel my order today. I've never had an issue with Wal-mart and all customer service was handled very well on their end. Already ordered from a different seller and will NOT order from Unlock Gadget in the future.
DO NOT ORDER FROM THESE SCAMMERS! THEY LIST ONE PRICE, CHARGE YOU, THEN CANCEL YOUR ORDER SAYING THEY MISQUOTED THE PRICE! I AM FILING COMPLAINTS WITH THE WASHINGTON AND LOUISIANA ATTORNEYS GENERAL. THESE SCAMMERS NEED TO BE SHUT DOWN! DO NOT BUY FROM THESE CROOKS! It deserves 0 stars
The worst,,,,plz dont make any purchases,,,I should recieve my chromebook in 7 days,,,almost one month and I still not get it,,I called and send emails 100 of times but,,,no seriuous answer
ABSOLUTELY RIDICULOUS! How is this company still selling on Wal-Marts website??? I ordered a phone from them and paid for overnight shipping! Once my shipping was refunded because it was “delayed” My account was already charged. I came to the reviews to See if anyone had a similar experience and of course by this time I knew I wasn’t getting my order. I called multiple times and the mailbox is full! The only way I got through is to stay on the line until the prerecorded message stopped and then it went through to an actual person. I was told that he would cancel my order and my refund will be back to me today. Walmart needs to remove this business from their site ASAP!!
HORRIBLE SERVICE DO NOT BUY FROM THEM PACKAGES NEVER MAKE IT ON TIME