Based on 10 customer reviews Unlock Gadget is rated 1.0 out of 5. They have been selling on Walmart Marketplace since 2017. They sell HP, Dell, Lenovo, Acer and ASUS products in Electronics, Walmart for Business and Seasonal categories.
Unlock Gadget contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Unlock Gadget. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Day computer is supposed to arrive and hasn't even been shipped yet. Shady business
I ordered a new Lenovo N22 touchscreen Chromebook, but Unlock Gadget Inc did not send me that device. Instead, this shady company sent me a refurbished Dell Chromebook (P22T) that does not have a touchscreen and only has 16 GB (possibly even 10 or 12 GB) instead of the 32 GB they advertised. Based upon other reviews for Unlock Gadget Inc online, this isn’t the first time they’d done this to a customer. I started to question the company when the “Track Package” showed the mailing label was printed in Gig Harbor, WA and then the next update didn’t appear until a week later showing the package was delivered to a facility in Philidelphia, PA. Huh? That makes no sense since I live in AZ. While I’ve never had any issues ordering from Walmart online, even from a third-party merchant, learn from my mistake and check out the merchant first. I hope that if Walmart truly cares about their customers that they stop doing business with Unlock Gadget Inc. The worst thing is this Chromebook was for my 9-year old daughter that she was buying with her own money. She eagerly awaited its arrival and was excited when it came, only to be heartbroken when we found out it was not what we expected. We’ll be returning the “bait-and-switch” Chromebook for a full refund.
I purchased a Samsung chromebook from Walmart online. Unfortunately I didn't realize it was 1) from a 3rd party seller and 2) was used. Once I got it I decided to keep it as the hassle to return was too much and a waste, so I gave it to my son anyway (a gift). Well the computer started "peeling", come to find out a silver skin sticker was placed over the entire computer. I decided to pull it off and the computer is completely scratched, and etched in it is a logo from a school district in California!!!!! Is this even legal to purchase?? Ridiculous!
I ordered a Dell ChromeBook from these scammers, and I got a used Acer ChromeBook. The unit was worn and dirty, the screen had a major gash ascross it, and the display was flickering when it started up.
I would not have bought this if I saw it in a garage sale, let alone from a WalMart. Now I am stuck getting a return label and having to wait at least a week for the item to be sent back - 3rd party and WalMart won't accept it in their store - instead of being able to get a unit this weekend.
STAY AWAY FROM THESE PEOPLE. THEY ARE NOT DOING AN HONEST REPRESENTATION OF WHAT THEY SELL.
Bought 4 tablets from them recieved 1 the other 3 are still sitting in washington state. The other tablet my daughter can't play roblox on it will do everything else. I'm so disappointed never again
Do not buy. Got the notebook and can’t even login. Tried call for 4 days and no response back!
Computer arrived in good packaging. Computer would not turn on. Emailed company 2 times. Replied after 2nd email that "it sounds like a RAM issue and should be a quick fix. We can give you $15 back for your trouble." I requested full refund or replacement and company refuses to respond to me now. Bunch of scam artists! One star is to many for them!!!!!
DONT BUY FROM THIS PLACE ON WALMART. I purchased a Mac that was supposed to have a 160 GB DRIVE AND 4GB RAM received it and immediately thought it was slow. Looke on the computer it had a 256 KB drive and 2 ram It started saying memori was full as soon as I entered my I cloud pass word. No answer on phones. Good thing I got the “worry free warrantee “ that Walmart sells extra hopefully they will get it straighten out. I would give 0 stars if I could.
no communication response. says something has been shipped and never received the laptop and just want the refund. HUGE dissappointment.
I ordered a laptop in January. After I set it up and tried to activate Windows I received and error message stating that it couldn't activate because the previous version of Windows was not activated prior to upgrading to Windows 10. I emailed back and forth with Walmart customer service who stated a technician would contact me but I was never contacted. I tried to communicate with Unlock Gadgets but have received no response so far. I just need a valid product key to successfully activate Windows 10. This should have been easily resolved.