Based on 38 customer reviews Unique's Shop is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2016.
Unique's Shop cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Unique's Shop. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I purchased a lighting camera stand from this company and it will not hold my phone. I've been waiting a week to get a response to my request for a refund and return. They have ignored all my messages. DO NOT BUY FROM THIS COMPANY. THEY HAVE NO PHONE NUMBER TO REACH CUSTOMER SERVICE. I'M VERY DISGUSTED. SCAMMERS!!!!! Wish i could give zero stars
Ordered my daughter’s Christmas gift weeks before Christmas. Still haven’t gotten it! Charged my card. They don’t respond to emails and now when I try to contact them it’s says this store is no longer available. Got scammed! Pissed!
They had no problem taking my money. Now they’re ghosting me!
Ordered a product and haven't received it. Left numerous emails since you cannot reach anyone by phone.
Not legitimate! I placed an order. It was confirmed that they received my order request. My credit card was charged but I never received what I had ordered. Several phone calls in which I received a recording that all customer sales people were busy. Emails that were never responded to. PLEASE DO NOT USE THIS COMPANY!!
Don't do business with Unique's Shop and DON"T order the catnip. This is NOT catnip...it's chopped up straw or grass or something...My 7 cats all agreed that this is NOT catnip.
This was ordered via Walmart.... and was charged TWICE as much as their web page posted cost, and now Unique's Shop is claiming that they will
charge a 15% 'restocking' fee on the return. This matter will be taken up with Walmart...as Walmart should not be doing business with Unique's Shop
on any item.
Don't purchase anything from this company, you will be sadly disappointed.
I am so angry at this company I have spent over 222.91 on 6 items. 4 of the items went to Aiken, SC and 2 went to Hartsville, SC and I live in neither of those places but it has all been paid for by me and can't get any kind of response from them at all. Walmart needs to stop dealing with this company all together. There is no negative stars you don't even deserve 1 star your company is awful and will never order from you again and will post on media about your company
So frustrated that my item was delivered to someone who lives almost two hours away from me. I ordered through Walmart. They offered me a refund. I just want my item. Fed ex said my information was not on the package associated with the tracking number that was provided to me. I'll probably end up getting a refund through Walmart. I'm waiting on an email response now. So ridiculous.
Wow! I thought I was the only one with a problem with this company. I ordered something from them and it also got delivered to a wrong address in a different city!!! So frustrating never again will I order from them. Ive left emails and have called and no answer. Disappointed at Walmart for associating themselves with them. They see these complaints and don't do anything about it.
Same happened to me as they shipped my order to another city, but Walmart has a CRT team that handles these issues with Unique Shops.
Never order from this company . I am sending them the dragon curse rating fff=666
YOU DON'T EVEN DESERVE THE ONE STAR ON MY 2 ORDERS!
I ordered 2 items of the same thing "Dishwasher Magnet" and both went to other addresses.
How does 2 separate orders get screwed up! I have emailed over 5 times with only one response
with a refund for the 1st item ordered. However what about the 2nd dishwasher magnet. I never got it . You said it was coming back to the warehouse and you would notify me but I haven't heard a word from you. You purchase items from other companies and sell them but what nut works there that can't put an address label on it correctly?? Most of your negative feedback is due to sending people's items to the WRONG ADDRESS! Pretty sad! You sell on Amazon and Walmart other item from catalogs! I don't think you have a warehouse. Your phone never puts me through to anyone. I think your a one person working out of your house and screw up a lot on your orders!
I WILL NEVER PURCHASE ANY ITEMS THAT HAVE YOUR NAME "UNIQUE GIFTS" ON IT.
Now on to Walmart to fight for my refund you owe me!
Add on from previous review. Received text From company through Walmart which stated I was given an incorrect transit number and was given what was supposed to be the correct one. When I checked new number there was no activity and it noted a package hasn’t been received for shipping. That’s exactly what was reported by other reviewers. I expect I’ll have to call Walmart Corporate office. They get minus 5 stars.
BEWARE! SCAM! First time I ordered from Walmart marketplace vendor and didn’t investigate before ordering. Never again. Walmart should have removed this company months ago. I had same problem as all others. They give false transit number and you get notice it was delivered to another city. Contacted Walmart and was told to deal with Unique Shop, the vendor. I tried calling but not open weekend. Based on reviews I will Not deal with vendor but with Walmart directly. I want a refund from them since they didn’t take necessary action to remove these scammers from their website. I’ve ordered many times through amazon and eBay and never had a problem.
Same here. Ordered slippers from Walmart.com. FedEx says they were delivered. Called Walmart and they say they were delivered to another city. They contacted Unique Shop, who sent me an email saying they gave me the wrong tracking number and gave me another through USPS. The package was never sent. I called and emailed Unique Shop and no one responded.
They will charge your card then send a phony FedEx number and it will say delivered. You will go on a wild goose chase looking for a package that you assume was delivered and stolen! You will look suspiciously at your cat , your fish, the dog, kids, husband, wife, granny, the delivery ghost, and neighbors, you will rant about your stuff being stolen only to find out it was never shipped let alone delivered. What the hell!
Then the idiots at unique will avoid you. You will fight like the battle of gettysburg to get a refund and you won't get it. Walmart will give you a coupon to shut you up and allow these con jobs to ripoff new customers. The end. Of course I didn't google this review because I assumed Walmart would never allow this to happen. I was wrong. I was conned. We must get revenge.
I am so disappointed I did not see this sooner after I was scammed out of my order! Like all the reviews below I too was told my package was delivered to another city in my state! This is a scam and I cannot believe Walmart still uses them! I wish I knew someone at corporate to get them to ditch Unique’s Shop! Poor customer service Walmart! Last time I order from you! Negative 5 stars from me!
TOTAL SCAM!!!!!!!DO NOT ORDER FROM THIS PLACE!!! THEY TOOK MY MONEY AND NEVER SENT ME THE PRODUCT I ORDERED! I CONTACTED MY BANK AND WAS TOLD THEY WOULD HAVE TO FREEZE MY DEBIT CARD AND ISSUE A NEW CARD TO RESOLVE THE ISSUE! NOW I HAVE TO JUST EAT THE CHARGE SINCE I DON'T WANT THE HASSLE OF GETTING A NEW CARD. I HAVE CALLED THE COMPANY NUMEROUS TIMES AND THEY WON'T ANSWER THEIR PHONES! SHAME ON YOU WALMART FOR ALLOWING SUCH A SCAM TO BE RUN UNDER YOUR NAME!!!! I GAVE ONE STAR ONLY BECAUSE A NO STAR RATING WASN'T AVAILABLE!
These people don’t send the items, they just charge you for the item and shipping and when you call they don’t answer the phone or don’t return your calls . I will make a complain at BBB