Based on 7 customer reviews TRUEVERSE LLC is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2020. They sell Tools & Home Improvement, Dewenwils, Gaiam, Razer and Cuisinart products in Home, Walmart for Business and Home Improvement categories.
TRUEVERSE LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting TRUEVERSE LLC. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
My item was never delivered. Called the Post Office & my tracking # showed it was delivered to another resident in town. Only weighed 8 oz. My order was 2 cases of Propel water, a little heavier than 8 oz! Wrote to the company & no answer. Tomorrow I contact Wal-Mart.com. Post office said it may be a Scam! I think so after reading all these reviews!
I ordered a toaster through Walmart being processed by Trueverse, LLC. Of course I never received it. Tracking says it was held by post office per customer request. Nope not me. Called the post office and they tracked the number to a house on a different street. However, this was a toaster and the post office said that the tracking number (which we doubled and tripled checked) was a small package/envelope that would fit in mailbox. Fortunately, Walmart refunded me the money. I hope they went after Trueverse. This was the only place I could rate Trueverse. I could only find a few reviews and all said the exact same thing as I just wrote. Buyer beware of this company. 1 star is too high.
I ordered a roblox toy through Walmart for my nephew and it was never delivered to me. I tracked it and it was delivered to the mailbox in Gouldsboro. So, I went to the Gouldsboro post office and was told it was delivered to Jubilee Road instead of my address. She would not give me the street address.
The tracking shows it was shipped by Trueverse LLC. The clerk at the post office claims it may be a scam or perhaps the wrong number was entered somewhere. Meanwhile, my nephew did not get his gift and I cannot order from Walmart again in fear of this happening again.
Never received the order. Tracking showed it was delivered to a different town. Trying to contact true verse but no luck yet.
I was expecting to receive a cellphone from this seller. What a headache. I never received it. And went to post office and the address for the tracking # that I received the email was for some other person. 1 ounce package... a cellphone is like 10 ounces
SAME complaint..... what kind of seller is this?
I had to process a refund. Walmart should not make business with them
My item was never delivered. Reported to Walmart.Com who stated they had never had any complaints about this seller. However, given the review posted here, they have had the SAME complaint about this seller. The seller switched the address. In addition, it was supposed to be 2 outdoor chairs and the post office said it was showing in there system as a 2 ounce package. The address where the chairs were supposedly delivered did not receive ANY item.
My item was never delivered. Walmart contacted the seller and they stated that item was delivered . The seller lied the item was never delivered. I hate incompetence. I feel like people with jobs that are repetitive their shouldn't be so many mistakes.