Based on 68 customer reviews TPM is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Cosco, Disney, TK Classics, Cooper and Bob's Red Mill products in Auto & Tires, Home and Jewelry & Watches categories.
TPM contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting TPM. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
They are junk and not be allowed on Walmart’s seller list...
Bad company. Same reason as what other customers posted previously. Walmart refunded.
To avoid unnecessary trouble. Do not trust this company...
I ordered a set of rims for my car I was to receive them today and it was a no show this company tpm is a big scam .......walmart refunded me but I still need my rims had to go elsewhere it's a shame how people can do this I work hard for my money and they just steal it ...so thank you Walmart and tpm can fly a kit
i order one item in late march expecting to get in the normal time, as usual, but up to this date i have not received it and in the walmart app it only says"item shipped" and the sliding bar is half way, i contacted customer service by chat; which is a call center they the person said TPM will get in touch with me and i told him no, no, i just want my stuff and no calls, well that was 5 days ago and still nothing; this is not typical for walmart where i always get close to excellent service this kind of customer service i do not think should do bussines in this plataform!
Update to my situation: Walmart.com refunded the money immediately. So I have no quarrel with them, other than the fact that they still let this scam company do business on their Marketplace. Warn everyone you know about TPM.
SCAM SCAM SCAMMERS!!!!! DO NOT BUY FROM EVER!! THEY WILL TAKE YOUR MONEY, ISSUE A SHIPPING LABEL, AND NEVER SEND A THING, LET ALONE WHAT YOU ORDERED. ITS A LEGITIMATE SCAM OPERATION BEING ENABLED BY WALMART. IN FACT, SEND WALMART A NOTE LETTING THEM KNOW YOU WILL NOT STAND FOR IT. THEY ARE JUST AS RESPONSIBLE BY LETTING THIS FRAUDULENT COMPANY OPERATE IN THE WALMART MARKETPLACE. ZERO STARS, AND SHOULD BE SHUT DOWN IMMEDIATELY IF NOT SEWED OUT THE WAZOO!! DO NOT BUY FROM THEM EVER.
Where is the ZERO STARs rating? I wish I had seen these reviews before I ordered from these clowns. Two packages of Avantect flea medication... almost $80. Same BS as everyone else: problem with the shipper, no one knows where the package is, etc. I emailed Walmart and they kept putting me off, telling me to give it a few more days. But now I'm at the point where I just want my damn money back. I've been 'escalated to a higher department', so we'll see how this goes. I'm not trusting the person at the customer care center, either: "I am very sorry to read that you didn't receive any pleasant experience from the seller." WTH? I may have to make the 'ugly customer' phone call.
Next time, I'll just make the 2 hour round trip to Pet Supplies Plus.
Like a few others, I made a purchase and it never arrived. When I inquired about the order, it was immediately cancelled and a refund was issued through Walmart. I called Walmart customer service for an explanation. I could hear the representatives frustration with TPM; I was clearly not the first call received about this company. The should remove them as a vendor and they should be reported for fraud.
Ordered a headset from them. It was listed as being shipped then it was cancelled and refunded (presumably).
The message given from the seller was "Hello, I see your order had been refunded after we were notified from the freight carrier that your package had been damaged and or tampered with during shipping. Please accept our apology. The funds have been placed back the method used when placing your order" - Justin Reed.
I did not think he was telling the truth after seeing all of these reviews. I looked into the tracking number and it turned out that the package had a shipping label printed, but had never been dropped at or sent to a USPS facility. They literally never sent the package. Bunch of liars.
SCAM - BEWARE - Ordered a bat, received a much cheaper model. Seller refuses to give a straight answer about a refund! SCAM - BEWARE
I misspoke in my previous rating, it was a $17.00 item not $42.00
TPM are crooks, I ordered a $42.00 item and got a glue stick. Walmart refunded me a month ago, (thank you Walmart) I don’t understand why these crooks are still listed with them.
Ordered a pair of headphones. Tracking info never updated so I asked for a status and they refunded me. Contacted Walmart to get them thrown off the platform (call the 800 number, option 2 for customer, 1 for online orders, 3 for orders or whatever, wait for the Spanish prompt, 6 will skip the returns message, then 6 to speak to a rep. These reps are NOT WALMART and do not have the power to really do anything you can't do by yourself on the website and often not even that. They are utterly useless and get combative and snide when you ask to bypass them and go directly to complaint resolution. Remember, these aren't Walmart employees, you can say whatever you want to them, give them bad surveys, yell at them, it doesn't matter, they are only there as a barrier to stop expensive Walmart employees from having to take phone calls. Abuse the crap out of tier-1 and don't be shy. Hang up and call back if you get someone who doesn't want to cooperate.
DO NOT ORDER FROM TPM! I ordered two items sold by TPM on the Walmart website. They billed me and said the items were shipped but the product never came. Three weeks later and the USPS tracking number still says the item wasn't tendered for shipment. They created a label and never shipped the items, but still charged me! I contacted them and they emailed (in broken English) that they'd look into it with their "shipper." Um, I don't give a crap what their "shipper" says. It's been a month since they billed me and said they sent it and USPS clearly states that NO SHIPMENT WAS TENDERED. So, basically they blew me off. If Walmart doesn't refund my money I'll be pursuing a chargeback with my credit card company and never shopping with Walmart again. Amazon is so much better to deal with.
I, too, got a glue stick instead of what I'd ordered!!! SO wish I had read these reviews before wasting my time ordering from this company!!! The fact that Wal-Mart does business with this company makes me think even less of Wal-Mart than I did previously!!! I RATE THIS COMPANY A NEGATIVE 5 STARS!!!
DO NOT BUY FROM TPMThe definition of SCAM. Wal-Mart should not be affiliated with this person. Needs to be taken down, and sued.
I ordered a bird cage at a steal of a deal, $12.27. Instead, I received a ballpoint pen not worth $0.12 cents. Walmart needs to stop allowing this company to sell on their website IMMEDIATELY.
ORDERED A SPEAKER BOX AND GOT A BROKEN INK PEN!!!! THIS PIECE OF SH*T COMPANY NEEDS TO SHUT DOWN AND WALMART NEEDS TO STOP DEALING WITH THEM. THEY ONLY GOT ONE STAR BECAUSE I COULDNT POST THIS WITHOUT IT!!!!!!!
Ordered a wifi digital picture frame....received a sample bottle of perfume and a pen three days later!! TOTAL SCAM!! I am process of getting refund from Walmart!
Needs to be shut down.....I ordered a 14 inch digital wifi frame for a Christmas gift for my parents...they received a sample bottle of perfume with a donation letter from a school.....guess it is better than a glue stick ...BUT not $150 better!!! Walmart is refunding my money.....never had this problem with Amazon!!!