Based on 144 customer reviews TPM is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Mirage Pet, Mirage Pet Products, N/A, Centric Parts and Spyder Auto products in Pets, Auto & Tires and Shop by Brand categories.

TPM contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting TPM. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

If I could leave 0 stars i would. I ordered 2 pairs of Fox shocks. Never received. 3 months later, still waiting on refund.

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I ordered a case of pens, I got email of order shipped, it came in a big box with 1 pen in it. How hilarious!!!! I contacted Walmart .com they said they would contact vendor still haven’t heard back. This started the first week in August. My opinion Walmart needs to own up since my order was through Walmart.

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STAY away from TPM!!!! Has one star because would not let me submit without hitting one of the stars!!!

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We ordered a BBQ from this vendor. It looked like it they had shipped it with tracking number and everything only to receive a package saying that the BBQ is backed ordered with no delivery date. We contacted the seller several times to cancel the order which they said they did, but never happened. We finally had to dispute the credit card only to have it reversed. After then spending an hour on the phone with Walmart they told us the package had been delivered. We had to tell/show them it was the letter which was in the package). DO NOT USE THESE GUYS!!!

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Avoid this vendor. It seems I've lucked out. Yesterday I got the BS email from "Lisa Robbins". Total spam. Today, surprise, I got a Paypal refund from Walmart. No explanation. Item is now shown on the website at 2/3 the former price but "out of stock". Whatever. Going elsewhere.

"I am truly sorry for the inconvenience. I have more calls into the carrier this morning they said they would update us ASAP. I am working on the tracking number information with our carrier. Please allow me time to look into this and I will promptly respond to you. I am Hoping for positive feed back from you, as I try to do my job to the best of my abilities, and take care of you, our customer. Please respond to me with ALL emails so I can assist you, at anytime you would want a refund just let me know. Would you recommend us to family or Friends?? --- Lisa Robbins - Customer Support Team Member. God Bless You... "

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Wal Mart should drop this vendor. Does not ship in a timely manner, changes shipping date, no notification of changes, no response to questions. NO STARS at all

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DO NOT USE THIS COMPANY!!!!! Horrible experience. I truly believe their email responses are truly auto generated, as I have been getting the same canned responses over the past month. DO NOT USE TPM through Walmart. Ordered a case of 1,200 Dixie paper plates for $14.95. Received 1 package of 100 plates. Weekly emails promising resolution and refund received, but zero actual steps have been taken to resolve this issue. Finally having to request refund through Walmart, returning my 1 package of 100 plates to the local store today. Unacceptable in this day and age, appears to me, and in my own personal opinion, to be a sham offshore outfit. No one can be this bad at handling on line orders. As a previous poster here said, "Shame on you Walmart". They should be banned from what is otherwise a pleasant experience on Walmart's web site. Shame on me for not paying attention to not getting directly from Walmart.

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This company sent me a note saying my item has not been shipped inappropriately USPS tracking envelope. So I would think they shipped my order. I requested a refund through email & haven't got any response. This company is fraudulent company!

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Ordered 1,000 cups, received 50. Received the same generic email everyone else has posted.

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The same just happened to me...received the envelope and tracking says it was delivered. Waiting on refund from Wal-Mart. The item was 409 spray. Walmart needs to ditch this seller.

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What a joke never buy anything from them.. needs to be reported the the BBB

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Same! The envelope of a “will send when in stock - please don’t leave a bad review” but they purposefully sent a package so it can be marked as delivered when it is not. They don’t respond and obviously I’m not receiving the product. It was months of trying to believe they would do what they were paid for. The product I could’ve ordered elsewhere - instead I had to deal with the hassle of this thief who doesn’t deliver the items delivered.

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Just like everyone else is saying, received the note from Laguna stating about Covid-19. What a SCAM! I have contacted my bank and will be contacting Walmart as well to inquire about a charge reversal.

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How is this vendor still allowed on Walmart's marketplace? Walmart should vet their vendors to prevent scams like this. My experience is the same as the others here with the canned email responses. Here's a few of them:

"""I am truly sorry for the inconvenience. I have more calls into the carrier this morning they said they would update us ASAP. I am working on the tracking number information with our carrier. Please allow me time to look into this and I will promptly respond to you. I am Hoping for positive feed back from you, as I try to do my job to the best of my abilities, and take care of you, our customer. Please respond to me with ALL emails so I can assist you, at anytime you would want a refund just let me know. Would you recommend us to family or Friends?? --- Lisa Robbins - Customer Support Team Member. God Bless You... """

"""I am truly sorry for the inconvenience. I am sorry I have been doing this for over 15 years and I am starting to sound like a robot, I will work on that. I am trying my best, The carriers are swamped with this virus and very slow to get back to me. I am working on the tracking number information with the carrier. Please allow me time to look into this and I will promptly respond to you. The times are really tough for the carriers. I am Hoping for positive feedback from you, as I try to do my job to the best of my abilities, and take care of you, our customer. Please respond to me with ALL emails so I can assist you, At any time you want to request a refund just let me know. Would you recommend us to family or Friends?? --- Lisa Robbins - Customer Support Team Member. God Bless You..."""

""" I am truly sorry for the inconvenience. I have submitted a refund request for your order. The refund is submitted as a return request. Normally takes 5 to 7 days to get back to your card. If you do not have it back to your card within this time please email me and I can push it through from my side. I will do everything I can for you. Thank you so much for your patience and understanding. I am Hoping for positive feed back from you, as I try to do my job to the best of my abilities, and take care of you our customer. Please respond to me with ALL emails so I can assist you, Would you recommend us to Family or Friends ??--- Lisa Robbins - Customer Support Team Member. God Bless You..."""

I'm still in the process of trying to get my money back. All I got was an envelope with a letter referring me to Laguna Products (an unrelated vendor that doesn't even carry the product I bought), which was probably used to fool Walmart's tracking system to show that they delivered *A* package, which was marked as delivered and fulfilled as far as they could tell.

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I am literally appalled that my money is in lingo dealing with your company...completely unacceptable

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This will be the last time I will be purchasing online in Walmart! Same thing happened to me, I purchased a power supply for my computer and to my surprise I only received a small envelope saying its back ordered but WTF! If they dont have the item then just let it stay as pending in Walmart not sending note to your customers using the same tracking number just to make it appear the item was delivered then charging their credit cards! What a perfect modus for a scam! I don’t believe in Walmart anymore yes prices are cheap but its a gamble to transact with them coz you’ll never know if you will receive what you purchased.

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Beware of this scammer! Sends the same email to everyone. Here's a copy; "I am truly sorry for the inconvenience. The refund is submitted as a return request. Normally takes 5 to 7 days to get back to your card. If you do not have it back to your card within this time please email me and I can push it through from my side. I will do everything I can for you. Thank you so much for your patience and understanding. I am Hoping for positive feed back from you, as I try to do my job to the best of my abilities, and take care of you our customer. Please respond to me with ALL emails so I can assist you, Would you recommend us to Family or Friends ??--- Lisa Robbins - Customer Support Team Member. God Bless You..." expect your money to be tied up for a long process through Walmart.

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These guys are dirty scammers. The item I ordered was a 60lbs subwoofer and was sent a cheap 6lbs amplifier. I contacted them and they lied and told me it was a subwoofer on the way . I’ll be getting to the bottom of this

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Definitely a scam.

Due to ongoing shortages in my region, I had no choice but to order$120 worth of toilet paper from Walmart.com.

I had the exact same experience with this seller as the other reviewers here. Same bubble wrap envelope and same run-around.

I contacted Walmart and told them I was getting a bad vibe from this seller. The customer service person treated me like I was wrong for being concerned and told me to work it out with the seller.

For nearly a month, TPM has been stringing me along.

I have been emailing the seller who repeatedly sends me the same or similar responses to make it seem as though they are taking care of the problem.

Example as follows:

"I am truly sorry for the inconvenience. I have submitted a refund request for your order. The refund is submitted as a return request through Walmart. Normally takes 5 to 7 days to get back to your card. If you do not have it back to your card within this time email me and I can push it through from my side. I will do everything I can for you. Thank you so much for your patience and understanding. I am Hoping for positive feed back from you, as I try to do my job to the best of my abilities, and take care of you our customer. Please respond to me with ALL emails so I can assist you, Would you recommend us to Family or Friends ??--- Lisa Robbins - Customer Support Team Member. God Bless You... ".

I requested a refund 20 days ago and when I contact TPM to inquire about the status, they keep sending this, "just wait x more days and if it's not there I will push it through on my end" scam response.

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Scammed. Item never arrived.

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