Based on 100 customer reviews TPM is rated 1.1 out of 5. They have been selling on Walmart Marketplace since 2017. They sell Zep Professional, Quartet, Dixie, SentrySafe and Medline products in Auto & Tires, Pets and Home Improvement categories.
TPM contact information, cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting TPM. Their contact information including business name, phone number, address and email might be available here. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
I bought a bulk of toilet paper, they sent me a bulk of pizza boxes. Completely wrong item(s) I asked for
I never received my product. They shipped an empty envelope so that the tracking info could show that it was mailed to my door. I can't believe Walmart allows seller with a 1.1 star ranking.
Never received item I ordered, USPS tracking never went past "shipping label created".
I'd leave zero stars if I could. I never received my potting mix. They stopped contacting me after my second email. Luckily, Walmart issued a refund. This is the first online seller I've ever had a problem with. I purchase everything except groceries online, so that's saying something. I'm totally disgusted.
I have a different experience than the rest. I was tracking my order as it went through the shipping process, and everything seemed fine. Then, the morning the item said "on vehicle to be delivered," I received an Email from TPM through Walmart.com about my order, with this response: "I am truly sorry for the inconvenience. I have received a request for order information. I am working on the tracking number information with our freight carrier. Please allow me time to look into this and I will promptly respond to you. Due to the Holidays shipments are running behind. I am Hoping for positive feed back from you, as I try to do my job to the best of my abilities, and take care of you, our customer. Please respond to me with ALL emails so I can assist you, Would you recommend us to family or Friends?? --- Lisa Robbins - Customer Support Team Member." I was a bit confused, because I was tracking the shipment and it was ready to be delivered. That afternoon, I received the shipping label attached to a piece of cardstock explaining there was a delay. In the meantime, it says my item was delivered, because they only generated a shipping label and sent just the label out. That's worse than claiming it was "lost in shipping" or whatever. Somebody at this company took the extra time to make it look like my item was delivered by sending a shipping label by itself. I knew it was a third party vender, but as with most of the rest of these reviewers, I did not look into the vender before purchasing. Perhaps now I will look into the vendors as a week prior, I had a problem with another Walmart vendor sending me one item they deliberately packaged by itself and sent it out as my entire order, and I ordered four.
I confirm all negative reviews. Never received anything because nothing was ever sent. You better pony up Walmart.
Same as the above. Walmart will NOT refund your money no matter how many times you call, or how ever nice their telephone reps pretend to be, Walmart is 100% to blame -- they are the crooked party here. Look at how long Walmart is letting this go on!!! Walmart is the true thief. I finally had to dispute through my credit card company. Fortunately, I am in a city planner with a Walmart developer's application sitting on my desk right now -- DENIED! Screw you Walmart, go rip off someone else.
No product... working to get my money back from Walmart.
NEVER RECEIVED PRODUCT. WAITED 2 MONTHS, CONTACTED SELLER TWICE AND GOT THE SAME EXCUSE THAT THEY SHIPPED THE ITEM AND IT'S THE SHIPPERS FAULT THAT IT'S LOST. DON'T BOTHER TO CONTACT SHIPPER SINCE THEY DO NOTHING.
Seriously Walmart what are you doing about this seller? do I need to take legal action in order to get my product? This is 2019 and we have companies taking money for us without giving us a product
Same at everyone else here. Purchased items never received,or shipped based upon USPS tracking and nothing but unprofessional responses from vendor. Had i been paying close attention and realised that this was a third party seller, I wouldn't have place the order to begin with. To be fair, Wal-Mart refunded my money, but I am frankly amazed that they haven't dropped this seller. Since I can't give less that one star, I will say emphatically here: NO STARS. DO NOT BUY FROM THIS VENDOR.
They never sent the product I ordered. Tracking number was not working and contacting this seller is imposible
Total scam and Walmart doesn’t kick them off or file charges for fraud ! Stay away from these thieves ! - 100 stars
THIS IS A SCAM DO NOT BUY FROM THEM
I don't provided One Star Reviews. You see so many that are bourne of anger or stupidity. This is an exception. At best, we're dealing with ineptitude. At worse, it is a scam artist. I have asked that WalMart Corporate be tagged on this seller. Walmart suffers sufficiently in the shadow of Amazon. Walmart hardly need to be providing shelter for this nonsense. Avoid this seller.
Same as stated by others. Order placed, tracking info shows pkg never scanned. You get a canned response when you inquire.
A V O I D !
I give them a zero - took my money I'm working on getting it back. No order received its been close to 30 days.
Scam! Do not order from them. Item will never move from “pre-shipment/label printed”. Then their customer service will ask you not to leave a bad review and that they are working hard to get it figured out but it’s not their fault that its been misplaying by usps.
Order was placed. I was sent a confirmation email and said was being shipped. 2weeks later the seller TPM never even sent the item to usps. Had to contact Walmart customer service to get money refunded. Total scam.
Seller is a scam. Walmart should not be having them as sellers. Package says sent but no package arrived. Only way to get your money back is to contact customer service. Same story as everybody else.