Based on 11 customer reviews Time Frame Camera Accessories is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2020.
Time Frame Camera Accessories cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Time Frame Camera Accessories. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
ordeed i 'smart watch' from this company. boy that watch must be 'smarter' then me because it can not be set..what a waste ofmoney
Sizes where not as described. Will not let you return them even though I was in the 30 day return period....would not order anything from time frame accessories
I purchased a table set through Walmart and it came in perfectly fine. My issue is that it's gained a few scratches and dents in one of the table tops and I CANNOT find anyone to contact! I've tried to call them through the number Walmart gave me and every time they say they can't come to the phone and to leave a message or email them... without the email given?? All I want is a replacement for this table top and I'm not getting anywhere with anyone.
Continuation of last review..
Dear, if you need a refund, you need to apply for a return refund directly on the order page. The system will push you a return label and send the product back. After receiving the returned product, we will process the refund for you immediately. Thanks for your letter.
OMFG!!! Walmart customer service has contacted you guys twice. You were suspose to send me the lables!
Nothing on order page is spitting out lables. Return lables were to be sent by email.
Probably the worst scam company I've had to deal with. They never sent the item I ordered until multiple times emailing them. Finally I get the item and it wasn't the same item I purchased. Buyer beware
Item: External SSD USB 3.1 Hard Drive Disk High Speed Solid State Blue 8TB
Dear, can you describe the specific problem in detail? Provide a few photos or videos? So that we can handle the problem for you, thank you for reading and wait for your reply.
I tried to transfer files to drive (tried both) it transferred 3 files and stopped responding. That drive disappeared, leaving 3 drives showing. Restared computer 4 drives showed but that one was inaccessible.
All I want to do is return it.
Dear, how many photos or videos can you provide? So that we can handle the problem for you, thank you for reading, and wait for your reply.
I have no photos, I want to return it!!!
Dear, you need to provide some photos of the product so that we can verify and deal with the return issue for you. I hope you understand and thank you for your letter.
No you need to ship me the return lables. I DON'T WANT IT. Stop playing games. I WANT MY MONEY BACK. I should not have to do your work for you and test YOUR PRODUCTS. You can do all the testing you want when you get it back.
Dear, if you don’t provide some photos of the product, we can’t give you a refund. I hope you understand and thank you for your letter.
I have NEVER had to send a picture to RETURN something. Poor customer service.
Here is picture of product. No I'm not connecting to back to my computer.
Now the ransom picture has been sent, can I get the return lables?
I ordered an android type c QI charging adapter. They sent me an iPhone adapter instead. . GET IT TOGETHER, FOLKS!!!
I ordered a BBQ set through Walmart, sold by these folks. The Walmart portion of the transaction was perfect, timely communication, etc. When the pieces arrives from Time-Frame, there were no forks. The ad and photo clearly said they included the forks. After several back and forth emails, they offered for me to send back the order and after receipt and inspection they would refund. That my friend is more trouble than it's worth. Walmart should drop this seller and buyer beware!
I ordered a GPS, after waiting over two weeks for delivery, it arrived without the card, making it worthless.
This company (Time Frame Camera Accessories) is a scam. I purchased a "2 set" of fairy wire lights (2 sets of 2). At the time of my purchase the item was listed as "2 set 33ft lights". After purchased I received one set of each of the 3 sets. Once I complained the item's description was changed on Walmart.com and the Customer Service agent rudely told me to "pay attention to the item description". Yet in my original purchase email, as well as the Item description in every email they reply to, starts off with the heading: "Item Description: 2 set 33ft lights".
I have all the emails to back this claim up, yet they refuse to give me my second set of lights and honor the purchase made.
I purchased a 3-1 Universal Aluminum nonslip pedal pads cover set for a 1991 Jeep Wrangler. Item was delivered on 9 Aug 21. On 11 Aug my husband tested positive for Covid and we were quarantined for 14 days on 17 Aug I tested positive for Covid and our 14 days started over. My husband did not feel like messing with this item in 97 degree temp while he was sick. When he finally started to put the cover pads on part of the hardware was missing (three brackets and screws). When was able took item back to Walmart they said would have to contact Time Frame Camera Accessories. They refused to let me return the item for refund telling me it was past the return date. Explained we both tested positive for Covid during that timeframe. After days back and forth they offered to give me $4.00 credit. Received email today saying it was given but as far as I can tell it's just shows on email. It is not credited back to my debit/credit card on in my Walmart account. I do not recommend this company and will never buy anything else from them. They could have just sent me the extra hardware and I would have been satisfied, but now I have an item I paid $12.99 for and will never be used and a $4.00 credit that does not show up anywhere.