Based on 2 customer reviews Team Soft Landing is rated 3.0 out of 5 stars. They have been selling on Walmart Marketplace since 2021.

Team Soft Landing cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Team Soft Landing. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com

Recent reviews

I ordered a black corduroy button down shirt from Team Soft Landing and received it almost a week ahead of scheduled delivery. The shirt was as advertised. My first experience with this seller and I will have no problem buying again

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DO NOT ORDER FROM "TEAM SOFT LANDING", THEY ARE SCAMMERS!!! I repeat DO NOT ORDER FROM THIS COMPANY. I ordered two items from Team Soft Landing on Jan. 3, 2022. To date the 1st item has 3 different shipping statuses (1-Walmart.com reports delivered 1/13/2022, 2-Walmart.com reports on 1/12/2022 "Shipping status not available-returned", but it still reflects Departed shipping partner facility, USPS awaiting item - 1:53 am on 1/04/2022 in Clifton, NJ, and 3-USPS reports "Departed shipping partner facility, USPS awaiting item - 1:53 am on 1/04/2022 in Clifton, NJ").

The 2nd item also has 3 different shipping statuses (1-Walmart.com reports on 1/14/2022 "Your shipment is delayed", 2-Walmart.com reports "Arrives by Thu, Jan. 13 - in transit, but it still reflects Departed shipping partner facility, USPS awaiting item - 1:53 am on 1/04/2022 in Clifton, NJ", and 3-USPS reports "Departed shipping partner facility, USPS awaiting item - 1:53 am on 1/04/2022 in Clifton, NJ").

I wrote Team Soft Landing 2 times asking for shipping status clarification, but they replied with, "As long as you place the order, we will ship the goods immediately, you don’t need to worry, if you don’t need it, please do not sign for the package, the goods will be returned to us, we will refund you after receiving the goods, thank you". I requested that Team Soft Landing cancel and issue me a refund and they just replied with the same message as before.

They have no intentions of giving you your products, just taking money from you. DO NOT DO BUSINESS WITH TEAM SOFT LANDING on Walmart.com Marketplace.

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